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EducationA.A.S Degree Business Management/Administrative Assistant ProgramRasmussen Business CollegeJuly 1996-September 1997SummaryLooking to obtain a position in a growing company where I can utilize my 20+ years of Customer Service experience with internal and external customersSkillsWorking knowledge of Microsoft WordSkills with dealing with difficult customersWorking Knowledge of ExcelEXPERIENCEReceptionistThe Village Family ServicesMay 2024-June 2024Scheduled appointmentsTook co-payment/Client balancesAnswered incoming callsEnsured all client information is up to dateCustomer Service RepresentativePilgrims PrideOctober 2023-January 2024Key customer ordersClosely working with transportation teamWorked with Sales teamData EntrySpee Dee Delivery Service Inc.June 2023-October 2023Enter Manifest into the systemCovered the walk in when neededFilingWORK EXPERIENCE CONTINUEDCashier/Customer ServiceCobornsFebruary 2023-May 2023Apply discountsHelp other departments as neededHead Cashier/BookkeeperTeals MarketAugust 2019-April 2022Daily depositsVerify Safe/ATMMaking sure all cashiers pan where balanced/accurateFront Counter ClerkGreeted customersRang up customer salesApplied appropriate discounts as necessaryHelped other departments as neededAccount CoordinatorCharter CommunicationsOctober 1998-March 2017Processed PaymentsMade outgoing and took incoming collection callsHelped in front lobby when neededTook incoming calls from Sales ExecutivesPrepared quotes for customers and sent directly to customer or Sales ExecutiveRan Daily/weekly reports |