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Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEWork experience06/2024-08/2024 Southwest Medical Consultants Oak Lawn, IllinoisFront Desk Receptionist Medical OfficeAnswer phones, check in patients for appointments, update patient information and insurance information, document scanning, schedule appointments04/2021-05/2024 InsureOnline Bedford Park, IllinoisCustomer Service/Agent11/2017-05/2024 United Security Health and Casualty Bedford Park, IllinoisCustomer Service/AgentAssist prospective and current clients with questions and concerns regarding health and auto insurance, enrollments, obtaining needed documentsInput application and issue policiesProcess payments08/2017-11/2017 Informis Health Solutions Chicago, IllinoisEnrollment and Eligibility SpecialistSell Medicare supplements09/2015-03/2016 Valence Health/Cicerone Health Chicago, Illinois08/2016-04/2017Enrollment and Eligibility SpecialistMaintain accurate member records. Entering system eligibility and/or enrollment data on a daily basis including new enrollees, change in circumstance, terminations, PCPs and broker information.Research 834 X12 FileAdjusts premiums and rates for financial billingCorrespond and communicate with the groups, brokers, and clients.10/2014-05/2015 ACA Marketplace Enrollment Bedford Park, IllinoisCustomer Service/Enrollment SpecialistScreen eligibility for health insurance through the affordable care actComplete and process applications. Process paymentsSummary of Qualifications AS400, KMS, CRM, Aldera, Accident & Health License, Property & Casualty and Life License, Medical Billing Certification