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Candidate's Name
Livingston, NJ Street Address  PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryHighly motivated Customer Service Specialist with many years of experience delivering exceptional customer support. Proven ability to prioritize tasks, resolve complex issues, and build lasting customer relationships in fast-paced environments. Committed to exceeding expectations through strong communication and problem-solving skills. SkillsProblem-solving & critical thinkingScheduling and Calendar ManagementConflict ManagementExcellent Multi-Tasking skillsStrong communication skillsDispatchingAccounts Payable & receivablePermit coordinatorProficient in Quickbooks & Microsoft office.ExperienceOFFICE MANAGER 01/2018 - 02/2024The Society House - Livingston, NJKept a safe, secure, positive work environmentMade weekly physical therapy schedules.Helped with client care when needed.Answered phone calls, responded to emails, routed mail and coordinated courier services. Monitored payments due from clients and promptly contacted clients for past due. Ordered supplies and equipmentProvided training to new hires on office policies and procedures. Tracked invoices and payments to ensure accuracy of accounts receivable/payable ADMINISTRATIVE ASSISTANT 09/2015 - 12/2017Hudson United Title ServicesEntered data into spreadsheets using Microsoft Excel or other similar programs. Organized physical and electronic documents.Assisted with the planning of events by arranging catering services & securing the venue Answer and direct phone callsCoordinate the reservation and scheduling of meetings with lawyers Monitor inventory of office supplies and place orders when necessary RECEPTIONIST 05/2010 - 09/2014ASSOCIATES IN UROLOGYGreet and welcome patients and visitors in a friendly and professional manner Enter all patients data into databaseAnswer incoming calls and direct them to the appropriate person or department Schedule appointmentsAssist with general administrative tasks such as filing, data entry, and preparing documents Maintain cleanliness and organization.CSR/DISPATCHER 08/2008 - 08/2010Riteway Plumbing & Heating - Fairfield, New Jersey DispatcherDaily scheduling for installations & service calls Performed data entry tasks into various computer systems accurately & promptly Accounts payable & receivablePermit coordinatorDeveloped strong relationships with customers to ensure satisfaction and loyalty. Education and TrainingWilliam Paterson University of New Jersey - Wayne, NJ Bachelor's degree in Business 12/2016Healthcare Training Institute - Union - Union, NJ Certified Home Health Aide Health AideCertificationsCertified Home Health Aide, 01/01/21, Present