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| | Click here or scroll down to respond to this candidateMarch 2022- December 2022Feb Street Address - Mar 2022Candidate's Name
Street Address south 52nd street1 PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryA dependable and detail-oriented, work driven individual seeking to grow in a dynamic work environment. I am organized and really enjoy working with people. With 7+ years of leadership and communications skills, motivated and with excellent problem-solving skills. As a former supervisor I developed a detailed understanding and ability to communicate professionally with guests and team members in the company. Implementing my experience and knowledge I was able to provide 5 star service and create solutions when issues arose. I am someone that maintains an upbeat and positive attitude. With values of integrity, excellence, and respect, I am committed to creating an environment that is caring compassionate and dedicated to serving others. Work ExperienceAssistant Team LeadNeroli Salon and SpaOpen and close the Salon and other retail store operations Participate in personal and team goal settingGreet guests, and team members and provide a Five-Star guest experience Assist guests in purchasing products and servicesTeach, mentor, educate and coach new employeesAccurately schedule reservations and check guests out using Zenoti Earned incentives for achieving sales goalsMaintain thorough communication with team members throughout each location Provide follow-up phone calls for guestsClosing cash/card drawers and make bank depositsOfce software knowledgeableResponded to emailsResidential Support SpecialistMeta House Inc.Provide a safe and healthy organized environment for mothers and children. Monitor and record proper self-administration of resident medication. Uphold, understand, and enforce all client-related policies including CBRF regulations. Attend meetings and trainings as assigned sometimes outside of normal scheduled hours. Complete all required trainings deemed necessary by policies and regulations. Clearly communicate with other staff via emails, logs and shift exchanges. Assist with orientation of new residents on house rules and other aspects of the facility. Enforce house rules and report deviations to therapeutic staff. Assist in court-ordered visitations providing supervision. Diffuse violence through non-defensive, prevention and conict resolution methods. April 2019- August 2019Jan 2019- Sept 2019June 2018Complete random urine drug tests to residents as requested by counseling staff Record concerns, progress notes, incidents or pertinent observations in the Shift Log in a timely manner, using clearly stated facts and verbatim.Work cooperatively in supporting other staffVolunteerRonald McDonald house charitiesI oversaw the guest staying at the Ronald House were comfortable and satised with their stay. General maintenance and upkeep. sorting donations. ReferencesRandall Coleman PHONE NUMBER AVAILABLEJason Waedekin PHONE NUMBER AVAILABLEMargarita Steinmetz PHONE NUMBER AVAILABLEEducationCosmetologyInstitute of Beauty and WellnessWas voted Student Class LeaderI learned to professionally present and successfully uphold services and products to maximize gross sales.Effectively communicated with clients, staff, and management and conferred with guests to resolve any conicts.Developed interpersonal skills; easily relate to others. Assisted and provided guests with an outstanding experience. Consistently achieve performance goals through enthusiasm, persistence, and initiative. GEDMilwaukee Area Technical CollegeReceived diploma |