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PHONE NUMBER AVAILABLE EMAIL AVAILABLE LINKEDIN LINK AVAILABLE SUMMARY Experienced Business Analyst focused on delivering results, with over 4 years of expertise in banking and Information Technology industries. Utilized collaboration tools to enhance team communication, data management, quality assurance, and reporting to improve the development process and solution quality. SKILLS Programming/Software/Databases: SQL, JIRA, MS Excel, MS PowerPoint, MS Word, SharePoint, Azure DevOps, Snowflake, Informatica PowerCenter, Tableau, PowerBI, SQL Server, MySQL Workbench, Microsoft Visio, Draw.io Technical Skills: Requirements Gathering & Elicitation, User Story Documentation, Business Requirements Documentation(BRD), Functional Requirements Documentation (FRD), Test Panning, Test Design & Execution, Defect Management, User Acceptance Testing (UAT), Data Visualization, Data Analysis, ETL Business Skills: Analytical and Critical Thinking, Stakeholder Management, Risk Management, Process Management, Project Management, Agile Mindset (Scrum Framework), Waterfall Methodology, Problem-solving, Business Analysis PROFESSIONAL EXPERIENCEFifth- third bank Cincinnati, OH, USBusiness Analyst December 2021 March 2024 Performed System Analysis to understand the AS-IS process and collaborated with the team to design TO-BE process based on the requirements gathered and designed TO-BE process using Business Process Modeling tool - Microsoft Power Auto. Worked with Subject Matter Experts (SME) to capture and understand the high-level business requirements by conducting different elicitation techniques like Questionnaire, semi-structured interviews, brainstorming sessions, and surveys. Created Use Case Document for the Development and Testing teams to track the activities with the business scenarios. Demonstrated various kinds of high fidelity and low fidelity mockups and wireframes using Microsoft Visio tool. Collaborated in Designing Conceptual and Logical Models to capture the entities existing in the system and the relationship between them using Entity-Relationship Diagrams (E-R), keeping in mind the business requirements using MS Visio. Helped the Scrum Master in conducting scrum ceremonies like Daily stand-ups, scrum planning, review, retrospectives. Reviewed existing Stored procedures, supported application developers by tuning SQL queries for an optimized performance. Utilized ETL Process by mapping data from different sources to the target thereby reporting and analyzing metrics and Created Data Mapping document for the application after finalizing the attributes and tables with respective business users to identify, define, and document data sources, transformations, and target systems, facilitating accurate data flow. Developed Gantt Charts, Sprint Burndown, Release Burndown & Issue Tracking Charts using JIRA for tracking and reporting progress and issues helping to streamline communication and project management. Utilized Business intelligence tools like Tableau and PowerBI to extract valuable insights from data, for informed decision-making and data analysis generating ad hoc reports, summary reports, matrix reports, dashboards report. DXC Technology Hyderabad, IndiaBusiness Analyst May 2020 - July 2021 Skillfully facilitated collaborative JAD sessions, in-depth Interview sessions, and insightful Focus groups to adeptly elicit requirements from diverse stakeholders, ensuring comprehensive understanding of project needs. Proficiently elicited comprehensive requirements, authored detailed Business Requirements Document (BRD), and seamlessly connected the Requirements Page in Confluence to Jira. Participated in various scrum ceremonies like Sprint Planning, Daily Standups, Sprint Review and Sprint Retrospective. Handled Requirement Churn by coordination with Project manager and Development Team considering Scope Creep. Established and maintained agile Kanban Boards to focus on the management of tasks, defects and product releases. Reported bugs using Jira and tracked the defect life cycle to track the test coverage and minimize Average Bug Age. led the User Acceptance Testing (UAT) phase, diligently validating system requirements and functionality alignment with users. Executed system test plans, meticulously designed test cases and test data on MS Excel, conducting system testing, smoke testing, and regression testing. Effectively managed and tracked defects using JIRA for streamlined resolution. EDUCATIONNorthern Illinois University, DeKalb, Illinois, USA August 2021 May 2023 Master of Science in Management Information Systems (MIS) GPA: 3.62/4.00 R.V.R & J.C College of Engineering, Guntur, India August 2017 May 2020 Bachelor of Technology in Com Engineering GPA: 7.80/10.00 CERTIFICATIONS IO4PM, International Organization for Project Management - Accredited Project Manager Certification International Scrum Institute - Scrum Master Accredited Certification |