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Click here or scroll down to respond to this candidateCandidate's Name
LeaderDetroit, MI Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEWith nearly ten years experience in Customer Service I enjoy working with people. Every job I have worked dealt directly with customers and solving problems to the best of my abilities. Willing to support the company's policy that "the customer is always right", I earned high ratings as an excellent worker with great customer appreciation. I'm able to establish positive relationships and communicate effectively on all levels.Customer service is my calling and I enjoy working with people of all ages and backgrounds.Authorized to work in the US for any employerWork ExperienceHousekeeperUS Department of Veterans Affairs - Detroit, MIMarch 2023 to PresentMaintain the cleanliness of the John Dingell Medical Center. Disinfect restrooms and patient care rooms. Table Games DealerEvolution - Southfield, MIJune 2022 to April 2023Game Presenter of Black Jack, Roulette and Bacarat at online casino Custodian/JanitorAllied Services - Detroit, MIJanuary 2022 to June 2022Responsible for the overall cleanliness of the Wdiv studio in downtown Detroit. Responsible for cleaning the offices and bathrooms and kitchen at the construction site of the Gordy Howie Bridge.Custodian WorkerGrand Rapids Buiding Services - Bloomfield Hills, MI August 2020 to April 2021Responsible for the overall cleanliness of Birmingham Covington middle school. Sanitized bathrooms and cafeteria. Vacuum hallways and offices and trash removal. Shift Leader/ManagerJamaicain Pot - Detroit, MIApril 2017 to August 2020Handle all the daily operations and maintain orderly shift with up to 10 employees. Inventory, schedules and proper handling of food. Took money to bank for change. Operated alarm system and safe. Keyholder for the company. Maintained professionalism and poise under stressful situations. Catered food for businesses and private parties. Opened shift and closed shift full time. ServerBrookdale Senior Living - Farmington Hills, MIAugust 2017 to February 2019Serve senior citizens and veterans breakfast lunch and dinner in upscale dining rooms. Served brunch and cocktails on the weekends. Maintain clean and orderly work station. Put dishes in commercial dish washer. Maintained professional appearance.JanitorUS Servico - Wixom, MIApril 2016 to July 2017Handled daily cleaning duties. Ordered supplies. Detailed the entire office. Vacuumed, dust and sanitized suites. Trash removal. Operated floor scrubber. Cleaned entry ways and glass doors. Cleaned and sanitized restrooms and common areas.SanitationMerit Logistics - Chesterfield, MINovember 2015 to April 2017Responsible for the overall cleanliness of the entire Kroger Distribution warehouse. Clean up spills in a timely manner. Operate a pallet jack to carry supplies and safely travel around the warehouse. Operate standing hi-lo to help with unloading trucks in warehouse. Sales Associate and Customer ServiceRainbow USA - Detroit, MIJanuary 2014 to April 2015ResponsibilitiesAs a Sales Associate I interacted directly with customers by first greeting every customer. Making sure they knew where all our new items were located and found correct sizes and prices. I also dressed kids and women in the latest trends and fashionable shoe wear. AccomplishmentsI was one of the more experienced Associates so indeed I was a role model by always keeping a positive attitude and strong work ethic my peers looked up to me. Skills UsedListening skills took me a long way during my employment because that's what every customer wanted someone who would listen. I had to keep track of the stores merchandise during inventory. Mandatory monitoring of the fitting rooms and accessories. Our cash registers operated on Microsoft Windows and I was excellent on monitoring money and debit card transactions. Cashier/Customer ServiceBurger King - Detroit, MIOctober 2013 to January 2014Issued receipts, refunds, credits, and change due to customers. Answered customers' questions, and provided information on procedures and policies. Counted money in cash drawers at the beginning of shifts to ensure that amounts were correct and that there was adequate change. Received payment by cash, check, credit cards, vouchers, and automatic debits. Maintained clean and orderly checkout areas.Cashier/Customer ServiceAldi Inc - Detroit, MIAugust 2010 to September 2012Executed daily operations of clean and orderly check out stations. Greeted customers entering establishments. Stocked shelves, and marked prices on shelves and items. Received cash from customers and employees in payment for goods and services, and recorded amounts received. Gave cash refunds.EducationEntry level in Medical AssistantNational Institute of Technology - Southfield, MIJanuary 2006 to August 2006High School Diploma in Business ManagementCharlotte Forten Academy - Detroit, MIJune 2004Skills Microsoft Windows Excel PowerPoint (10+ years) Janitorial Custodial Waxing Restaurant Server Waitress Busser Warehouse Distribution Experience Business Management Warehouse Experience Cleaning Experience Order Picking Food Handling Time management Leadership Administrative experience Shift Management Cooking Materials Handling Custodial experience Customer service Food preparation Load & UnloadCertifications and LicensesMichigan Gaming LicenseJuly 2022 to July 2024Able to professionally deal cards and present games at Casino in Michigan Additional InformationMultitasking skillsEssential Communication skills |
