| Candidate Information | | Title | Customer Service Data Entry | | Target Location | US-FL-Davie |
| | 20,000+ Fresh Resumes Monthly | |
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Click here or scroll down to respond to this candidateEMPLOYMENT HISTORYOffice Coordinator, Cleveland Clinic, Weston Feb Street Address -June 2024Patients check in, verified insurance coverage, confirmed patients information is currentScheduled appointments, get referrals from insurance company and doctors officeCustomer assistanceCustomer Service Representative, Data Staff, Inc. Davie June Street Address Oct 2021Interviewed cases to establish the case history, highly efficient in responding to multiple callsExplained information and recommendation regarding isolation and quarantine parametersContracted to work for Department of HealthRecorded and scheduled vaccine appointments and timeline of onset of symptoms to determine eligibilityData Entry Specialist, Apex Systems, Fort Lauderdale July 2019 - March 2020Assisted engineer department with data entryContracted to work with Spirit AirlinesAnswered call and transferred the call to the person or departmentSubstitute Teacher, Broward County Schools, Fort Lauderdale Aug 2017- June 2019Helped teacher teach the classClassroom assisted student with math, science, and readingAssisted student during the lunchtimeAdministrative Assistant Volunteer, Cleveland Clinic, Weston Feb 2018 - June 2019Prepared new patients records, welcome folders, and discharged information foldersStocked medical supplies in patients room and medical roomsAnswered incoming calls for front deskCustomer Service Representative, Sportswall, Raleigh, NC July 2017 Dec 2020Accounts payable, account receivableBank and credit card reconciliation, and book-keepingCustomer service by the phone, replied to customers email by answer customers questions/concernResolved shipping and receiving issues directly with the third partys vendor or carriersSKILLSProficient in Microsoft Excel, Word, Outlook, Microsoft Teams and QuickBooksAbility to understand and follow complex oral and written instructionsFlexible, team player, very organize, positive attitudeExcellent customer service, time management and ability to communicate information tactfully and impartiallySpeak CantoneseBookkeeping, bill insurance companies and verify insurance informationAbility to maintain complex records and prepare reportsAbility to apply physicians credentials to BCBS, Medicare, Medicaid, Cigna, etc.EDUCATIONMiller Motte College, Medical Assistant programSan Francisco State University, Computer Information SystemsREFERENCES UPON REQUEST |
