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Click here or scroll down to respond to this candidate Candidate's Name , PMP, A-CSM, CSPO
PMP CERTIFIED PROJECT MANAGER, ADVANCED-CERTIFIED SCRUM MASTER (A-CSM), CSPO
Results-oriented PMP-Certified Project Manager Professional with more than ten years of experience in
management of IT development and implementations. Organizational and communication expert. Skilled at
directing multiple tasks in rapidly evolving, dynamic business and technology environments. Strategic innovator,
able to leverage emerging technologies to meet business needs. Dedicated to providing exemplary service to
internal and external clients. Consistent record of identifying and assessing risks, anticipating issues and
developing effective, efficient, proactive, mitigating solutions. Ensure the successful delivery of detailed business,
functional, test and technical requirements documentation. Equally comfortable applying Agile, Waterfall or hybrid
methodologies. Demonstrated capacity for mastering diverse corporate cultures quickly and applying knowledge
gained from past projects. Manage virtual teams, onsite/offshore development, enhancement and testing efforts.
PMP Certified Project, Customer Relationship & Team Manager Excellent Communication Skills
Executive Presentations A-CSM and CSPO: Agile Scrum or Kanban End-to-end PLC & SDLC Business
Process Improvement & Reengineering Post-Acquisition Implementations from Req s through Implementation
Release Management Risk & Change Management Servant Leader QA/UAT Production Support
PROFESSIONAL EXPERIENCE PROPERTY & CASUALTY; HEALTH INSURANCE
CORE SPECIALTY, INC. (Fully Remote) 09/2022 Current
Rapidly growing/expanding leader in virtually all LOB s, classes and categories of property and casualty insurance.
PMP-certified Senior Project/Program Manager / Scrum Master / Product Owner / QA Lead / Consultant
Manage post-acquisition systems & process implementations, from Problem statement through post-prod support.
Expert user of Azure Dev Ops to manage work items, sprints, and resource capacity. Reporting using Smartsheet.
Processing underwriting and claims bordereaux from source thru ingestion for downstream finance/stat reporting.
Organize and manage QA tasks and testers to ensure no/minimal impact to production repositories or end users.
Ensure IT process and change management compliance in Azure Dev Ops and Atlassian/Jira.
Responsible for transparency and accuracy of weekly, monthly, and quarterly executive and stakeholder reporting.
EVEREST RE GROUP LTD, (EVEREST GLOBAL SERVICES), Warren, NJ (Fully Remote) 03/2016 09/2022
Top-rated, global leader in virtually all classes and categories of reinsurance and insurance.
PMP-certified Senior Project/Program Manager / Scrum Master / Permanent
Manage projects, project and prod support teams. Responsible/accountable for successful delivery and comms
Vital pricing, rating and U/W document management applications
Submission, Quote and Bind, New, Renew, Reopen, Reinstate workflows and documentation
Focus on usability, digitization & analytics, process automation and lean process improvements
Manage all work, status, resources and budget in Atlassian Jira and PPM-Pro. Kanban, conventional Agile/Scrum
ITIL prod support and release workflow management using Service Now
Everest Re runs very lean and organizationally flat. I was brought in for two primary reasons: 1. Manage all projects
(various duration, budget and solution resource sourcing) for a very high profile application, 2. Introduce PM/PMO
best practices to the organization, across business and IT (develop and implement a consistently repeatable SDLC
methodology; PM, BSA and QA artifact templates; standardize planning.
Lead/Manage planning, execution and delivery of app dev projects ranging from $10K to $1M
Lead/Manage transformation to Agile, Adoption of Innotas PPM PRO tool; transition to cloud
Drive SDLC and communication best practices to aide PMO maturity and implement consistency
Create and implement PM, BSA and QA artifacts to replace proprietary or outdated deliverables
Lead team of 11, 3 onshore BSAs, 4 onshore and 2 offshore Developers, 2 offshore QA Analysts
Matrix reporting to Senior Underwriters and Actuaries; Direct reporting to VP of Reinsurance IT
Extensive use of Microsoft products including MS Project, Excel, Word, PowerPoint, Visio
Abundant positive feedback received from leaders and peers across the org, Business and IT
EMAIL AVAILABLE PHONE NUMBER AVAILABLE
CHUBB GROUP OF INSURANCE COMPANIES, Warren, NJ 08/2015 01/2016
Global leader in Commercial and Personal lines Property & Casualty (P&C) insurance products.
PMP-certified Project Manager / Consultant
Manage Finance & Controllers department projects of high business priority, budget and profile. Successfully
manage scope, sizing, scheduling, resources, execution, releases and budget. Project goals include operational
and processing efficiencies, improved application security and performance, satisfying regulatory bureau
requirements, actuarial, IBNR, producer compensation, taxes and treasury.
Lead/Manage planning, execution and delivery of app dev projects ranging from $500K to $2M
Lead/Manage resources & tasks (hours & dollars) in CA Clarity PPM for Portfolio Management
Lead/Manage essential actuarial integration (with ACE) project from inception through close
Extensive use of Microsoft products including MS Project, Excel, Word, PowerPoint, Visio
ENSTAR GROUP LIMITED, Jersey City, NJ 10/2014 08/2015
Enstar Group s core focus is to acquire and manage insurance and reinsurance companies in run-off and provide management,
consulting and other services to the global insurance & reinsurance industry. Torus, Companion P&C.
PMP-certified Project Manager / Permanent
Manage full SDLC through implementation of tactical and strategic solutions to diverse business needs. Manage
implementation of a TPA bordereaux ETL preprocessor. Manage acquisition integrations including rebranding and
essential day one milestones. Manage RFP and integration of Accenture Duck Creek Policy Admin System and
ADC Billing. Manage integration of ACORD Application XML software. Manage projects for
Underwriting/Rating/Policy Issuance and Claims Operations. Create and maintain project/test plans, scope, status,
RACI, testing/defects and business requirements artifacts. Identify, assess and manage risks. Create/manage risk
mitigation plans. Spearhead issue resolution efforts.
Concurrently plan, manage & execute typically 5-6 high-profile, high-relevance projects/ initiatives
Manage internal dev projects and vendor software integrations (SSIS, SSRS, .NET, Duck Creek)
Manage project budgets from $250 to $1M; durations from 3 to 9 months; teams from 4 to 12
Manage requirements, design, development, testing, implementations, budget & vendor relations
MFXCHANGE US, Morristown, NJ 1/2014 9/2014
End-to-end Solution and Service Provider to Specialty Property/Casualty Insurance Carriers. ProSight.
PMP-certified IT Project Manager / Permanent
Manage full SDLC through implementation of tactical and strategic solutions to diverse business needs.
Communicated with clients at the Senior VP and Director levels to identify, capture and confirm requirements,
ensuring customer satisfaction targeting 15% max variance to forecast. Created and maintained project/test plans,
scope, status, RACI and business requirements artifacts. Identified and assessed risks. Created/manage mitigation
plans. Managed in JIRA. Spearhead issue resolution.
Manage, plan & execute typically 3-5 high-profile, high-relevance projects/ initiatives concurrently
Manage internal and external Reqs, Dev and Testing Teams, onshore, near-shore and offshore
Estimate and manage modest project SDLC budgets from $4K to $75K; durations <1 year
Manage development of mission critical (rating, policy issuance, billing and claims) systems
Spearhead, promote and conform to enterprise accepted hybrid Waterfall/Agile methodologies
HORIZON BLUE CROSS BLUE SHIELD of NEW JERSEY, Newark, NJ 9/2010 1/2014
Dominant NJ provider of healthcare insurance plans, amongst the largest of the Blues
End-to-end SDLC/PLC PMP-certified IT Project Manager in Horizon BCBSNJ s EPMO / Permanent
Managed full SDLC through implementation of tactical and strategic solutions to diverse business needs.
Communicated with clients at the Senior VP and Director levels to identify, capture and confirm requirements,
ensuring customer satisfaction targeting 15% max variance to forecast. Created and maintained EPMO-conforming
project/test plans, objectives, scope, status and business requirements artifacts. Identified and assessed risks.
Created/manage mitigation plans. Spearheaded resolution efforts.
Manage internal and external Reqs, Dev and Testing Teams, including NASCO, Cognizant, RCG
Estimate and manage project SDLC budgets from $500K (FCR) to $80M (ACA/HCR)
Manage development of mission critical (billing, claims) as well as ancillary/CSR support systems
Managed FCR and customer experience improvements saving over $3M (call center efficiencies)
Manage Regulatory Mandate projects NJ DOBI and Centers for Medicare/Medicaid Svcs (CMS)
Manage Bluelist (>$250K funding) projects in PlanView (enterprise PM software) & SharePoint
Facilitate Funding/Phase Gate Reviews, collaborative requirements & risk assessment sessions
EMAIL AVAILABLE PHONE NUMBER AVAILABLE
EMBLEM HEALTH, New York, NY 8/2008 9/2010
Dominant NY provider of managed, affordable, healthcare insurance plans plus Medicare and Medicaid
Project Manager Health Insurance Claims Processing Systems and Workflows / Permanent
Managed the full SDLC through implementation of claims adjudication software.
Manage Project Team that successfully implemented Business Intelligence (BI) rules & software
MS Project, PPM (enterprise PM software), Share Point, Visio, Claims Processing Systems
Manage major projects to save millions in administrative expenses including improvements in auto-
adjudication; reduction in reworking claims; and reduction in costly grievances and appeals
PROFESSIONAL EXPERIENCE INVESTMENT BANKING, BROKERAGE, WEALTH MANAGEMENT
MERRILL LYNCH & CO., INC., New York, New York 8/2007 7/2008
Sr. Project Manager - Global Legal and Compliance Technology (Trade Surveillance) / Contractor
CRUM & FORSTER/ MFX FAIRFAX INSURANCE SERVICES, Morristown, New Jersey 1/2007 8/2007
Project Manager / Business Analyst Claims Processing App Dev & Implementations / Contractor
DEUTSCHE BANK - INVESTMENT BANKING & TRADING OPERATIONS, New York, NY Two Contracts
Senior Business Analyst Global Markets Research Publication/ Contractor 5/2006 12/2006
Senior Business Analyst Y2K Remediation & Equities Trading/ Contractor 11/1998 9/2000
GOLDMAN SACHS - MIDDLE-OFFICE EQUITIES TRADING IT, New York, NY 3/2005 4/2006
Senior Business Analyst/ Functional Lead/ Data Analyst-Middle-Office Trade Booking/ Contractor
US TRUST, New York, NY 11/2004 3/2005
QA Manager Fixed Income (Debt) Products Sales Order Management System Testing / Contractor
BUNGE GLOBAL MARKETS, White Plains, NY 1/2004 10/2004
Project Manager / Sr. Business Analyst Commodities Trading Web Application Dev / Contractor
AMERICAN INTERNATIONAL GROUP (AIG), New York, NY(One Permanent and Two Contracts)
Senior BA / PM Document Management (IBM Content Manager) / Contractor 6/2003 12/2003
Sr. Business Analyst - Insurance Underwriting Secure Web Portal / Contractor 6/2002 10/2002
Business Analyst P&C Claims Client Server & Legacy Apps / Permanent 7/1994 6/1996
TECHNICAL KNOWLEDGE/ BUSINESS APPLICATIONS/ METHODOLOGIES/ SOFTWARE
Software: Microsoft Office Suite, MS Project, PowerPoint, Smartsheet, PPM PRO, CA Clarity PPM, PlanView,
Atlassian JIRA, Confluence, Service Now, MS Teams/SharePoint, Visio, QTest
Business Applications and Methodologies: Agile, Scrum, Kanban, Waterfall, Business Process Reengineering
SDLC management. Machine Learning, Business Intelligence, Data Warehousing, Data Mining & Analytics.
Insurance Underwriting, Claims, Rating, Operations. Property and Casualty, Life and Health, PPO, POS, HMO,
CDH, Indemnity, Group Managed Care (Medical & Dental). Commercial Lines including BOP, General Liability,
Commercial Auto, Umbrella, (Excess Casualty) Workers Compensation. Personal Lines incl. Personal Auto,
Homeowners/Renters, Life, Disability Income, PIP, AD&D Group & Individual Insurance. Equities Trading, Fixed
Income Trading, Sales Order Management Systems (SOMS), Investment Banking, Asset Management, Portfolio
Management, Global Wealth Management, Private Client, Global Markets (Equities and FI) Research, Institutional
and Retail, Commercial Banking, Corporate Banking, Treasury, Trading/ Behavior Surveillance, Securities
Clearing and Settlement, Retirement Plans, Employee Stock Option Plans (ESOP), Employee Stock Purchase
Plans (ESPP), 401k Plans, Direct Investment Plans, Stock Transfer (Transfer Agency Services), Defined
Contribution, Risk Management, CRM, Writing and Analysis of RFPs/RFQs/RFIs, BI, DW, Compliance, Customer
Service, OFPR (Operational First Pass Rate) and FPR (First Pass Rate) Improvements (via OpenConnect), JRD
& JAD session facilitation, BRD, FRD, FSD, Charters, Gantt Charts, CMMi, Content Management (CMS),
Document Management, Sarbanes-Oxley (SOX), AML, Test plans, Test Cases, Test Metrics, Defect
Management, Change Management & Control, Release Management; Web, SSMS, SSRS, SQL
EMAIL AVAILABLE PHONE NUMBER AVAILABLE
EDUCATION / CERTIFICATIONS
Project Management Institute ( PMI ) - Project Manager Professional (PMP) earned 8/9/2011 PMP #1440977
ScrumAlliance - Certified Scrum Product Owner Certificant ID: 000735590; designation earned 8/7/2024
ScrumAlliance - Advanced Certified ScrumMaster Certificant ID: 000735590; designation earned 8/15/2019
State University of New York at Buffalo, ( UB ) Buffalo, NY Bachelor of Arts, Economics
EMAIL AVAILABLE PHONE NUMBER AVAILABLE
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