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Click here or scroll down to respond to this candidateCandidate's Name
Everett, WA PHONE NUMBER AVAILABLE EMAIL AVAILABLEhttp://LINKEDIN LINK AVAILABLESales ManagementProven Sales Leader with many years of highly successful Sales, Business Development and Military service. Expert at building cohesive and high performing teams, building long-term and profitable relationships at the C-level and below, maintaining a high level of account retention, and extremely fiscally responsible with budgets and P&Ls. U.S. Army Veteran.SkillsExcellent Verbal & Written Communications New Business Development Key Account Management Customer Retention Problem Solving Team Building Strategic Planning P&L Management Budgeting & Forecasting Time Management Staff Training & Development Microsoft Office Salesforce Oracle SAP Professional ExperienceSales / Business Development 20 years Sales experience in B2B; foodservice, beverage, industrial, and in multiple U.S. regional markets. Managed a 12-person Sales Team achieving new company sales records for total sales and total revenue. Successfully managed a $9.3 million book of business: a mix of local, regional, and national accounts. Highly skilled at partnering with decision-makers to build long-term, profitable relationships. Extremely proficient at exceeding established company sales goals and objectives. Seizes control of critical customer issues and promptly coordinates reasonable resolutions. Worked with Distributors and Brokers in high value national accounts. High business acumen and learns new technology and processes quickly. Leadership Leads and develops employees, builds extremely cohesive and effective cross-functional teams. Builds strong alliances with internal departments and outside vendors / contractors. Skilled at negotiating contract terms, conditions, and pricing. Successfully led diverse workforces of up to 230 employees. Marketing Field marketing expert who works directly with accounts to promote the company brand and increase sales. Highly skilled at assessing accounts marketing needs and designing a program to execute them. Works with top manufacturers to provide the highest quality branding materials. Financial Expertly executed $700,000+ budgets and $1,000,000 company P&Ls. High level of fiscal responsibility for managing operational expenses and resources. Advance Auto Parts 10/2023 8/2024Customer Account Manager (CAM) for a leading nationwide auto parts company. Responsible for 6 markets and 725 accounts in the Greater Seattle area. Executes the Outside Sales, Customer Service, Issue Resolution, Store Personnel Development and Financials. Accountable for achieving an Annual Sales Target of $11.1 million and a Comp Increase of 3% YOY. Manages the execution of multiple auto parts programs with independent and national strategic customers. BJs Wholesale Club 12/2020 8/2023B2B Project & Program ManagerProcess improvement manager for the B2B division of the 3rd largest wholesale club in the U.S. Key management role for all B2B business projects, and processes/standard operating procedures (SOPs). Achieved incremental sales growth through defining process efficiencies and leading multi-departmental teams to create solutions that increase productivity, reduce redundancy, and increase employee and customer satisfaction. Program manager for the B2B Tax program and new customer On-boarding process B2B Outside Sales RepresentativeSales professional who opened a new territory in Louisiana, introducing BJs Wholesale Club B2B membership benefits in a state that has no walk-in clubs. Sold bulk retail goods to a wide range of customers that include Wholesalers, Resellers, and Import/Exporters. Accountability for achieving a sales quota of $1,600,000 annually. Total responsible for all areas of the Customer Experience; to include sales, order placement, order tracking, finance, transportation, and conflict resolution.Storm Guard Roofing 6/2020 - 8/2020Sales ManagerHighly sought as a Sales professional responsible for managing the high success of a Sales Team selling roof replacements and repairs. Developed and maintained sales matrix to monitor company sales and hold Sales Team accountable. Coaches Sales Team to achieve the highest sales performance possible, individually and as a team. Conducted bi-weekly Sales Meetings and annual performance reviews of the Sales Team. Direct authority to hire and train new sales representatives. Waste Connections 2/2019 - 5/2020Outside Sales RepresentativeSales professionals are designated to sell new waste and recycling services to a wide variety of accounts. Accountable for establishing 240 new leads and $2,000 in sales monthly. Maintained and updated a large volume of prospective business opportunities in Salesforce daily. New Orleans Roast 10/2017-8/2018Territory Sales ManagerSales professional responsible for developing and closing new coffee accounts. Maintained a high level of Customer Satisfaction and Account Retention by establishing long-term, profitable relationships, and exceeding customer needs and expectations. Conducted Market Research and made Sales presentations at Trade Shows. Conducted Equipment Installations, Service Calls, Deliveries, as required. Julius Meinl, N.A 10/2016 - 5/2017Business Development ManagerSales expert for a 150-year-old, premium European coffee, as part of their North American business launch. Led all sales and operations in the U.S. Gulf Coast region; to include opening new accounts, developing strategic business plans, conducting extensive coffee training, and managing equipment service program. Managed Louisiana distributor network and acquired and developed Texas distributor / broker network. Hulcher Services, Inc. 8/2014 - 9/2016Business Development ManagerSold Emergency Recovery and Scheduled Construction/ Maintenance Services to major railroad and industrial customers. Drove profitability by strategic planning, introducing new service lines, solving complex customer issues, and conducting market research of the railroad industry and assessing the competition. Developed state-of-the-art training materials and trained 5 new Business Development Managers. Posigen Solar Solutions 10/2013 - 7/2014Area Sales ManagerProvided leadership and vision for 12 Sales Representatives selling solar programs for a $28 million business. Conducted weekly, monthly, and formal annual performance reviews of the Sales Team, and direct authority to hire and train new sales representatives. The Sales Team set a new company record for annual Sales and Revenue; eclipsing the old record by 198 sales. Strategic Restaurants - Burger King 10/2012 - 7/2013 District ManagerAbove restaurant-level, multi-unit Manager for the operational success of 7 Burger King franchise restaurants. Accountable for the strategic planning and the attainment of all company performance goals. Coached restaurant managers to achieve individual sales, staffing, guest service, and profit goals, while strictly enforcing high food safety and quality standards - inherited 5 of 7 underperforming restaurants. Increased District sales by 18% in the district and improved Customer Satisfaction Surveys scores by 12%. Yum, Inc. - Taco Bell 10/2011 - 7/2012Restaurant General ManagerAccountable for the overall management of a high-volume fast-food restaurant; to include the recruitment, training and performance of 35+ employees. Expectations of meeting or exceeding all required Taco all matrix, while driving great customer service, and increasing profitability and sales. Change management leader for an underperforming store, improving attitudes, performance, and sales, creating a professional work environment. Leadership improved communication with the community, customers, and employees, and turned over 80% of the staff. Increased Gross Profit by 23%, Customer Satisfaction by 27%, Customer Service Scores by 39%, and a more professional, efficient work staff.Sara Lee - Foodservice, Beverage 3/2011 - 7/2011Key Accounts ManagerResponsible for driving profitability, improving cost, building relationships at all levels of two Sysco regions, and increasing sales volume of Sara Lee Beverage products and broadline customer group. Accountable for asset placements and service events. Focus sales efforts against key operators and foodservice distributors. Met or exceeded established quarterly sales and equipment placement goals. Maintained a 92% account retention rate.Starbucks Coffee Company 8/2000 - 3/2011Business Development / Account Services ManagerCoordinated / implemented all Sales and Operations for all new and 65 existing Foodservice accounts. Expertly managed 7 of the regions 25 Key Accounts totaling $1.3 million and Foodservices biggest account. District Manager relationship with 33 Barnes & Noble cafes; supporting operational and financial efficiency. Accountable for all equipment installation and repair, extensive coffee training, and quality assurance. Won 4 Bravo Awards for outstanding job performance. Military ExperienceU.S. ARMYCaptain - Military Intelligence - Honorable Discharge Positions Held: Company Commander, Logistics & Budget Office, Operations Officer, Community Relations Officer, Platoon Leader, Instructor / Multiple U.S. Assignments and Overseas Service. Additional Relevant ExperienceOperations - 5 years previous experience in Manufacturing Management with Fortune 500 companies. EducationBachelors Degree - Political ScienceSyracuse University, Syracuse, NYArmy ROTC Scholarship |
