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Click here or scroll down to respond to this candidateCandidate's Name
BS, DCWentzville, MO PHONE NUMBER AVAILABLE EMAIL AVAILABLEObjectiveI am a motivated and dedicated team leader with a wide range of skills and knowledge in clinical management and business management, acquired both in my education and work experience. Excellent written and communication skills with the ability to lead and follow company standards to ensure a successful outcome for all stakeholders. Skilled in partnering with patients, teams, vendors and management to guide the design, development and delivery of centric business solutions. I am seeking new opportunities to expand my education and experience in the career field.ExperienceThe Joint Chiropractic 2022-current: Treating Physician/ Assistant Clinic Director Track and coordinate projects to ensure prescribed activities are carried out in accordance with specified objectives. lead advanced clinical discussions for customer/patient engagements, maintain a high-level of clinical expertise and advanced product knowledge, and provide clinical input. Act as a liaison between department and project management with key project personnel. Consult with customers on complex patient case analysis requiring expert product knowledge and clinical awareness. Coordinate projects as assigned, multiple at a time, and assist in ensuring compliance with departmental policies. Build strong doctor-patient relationships to ensure a comfortable and trusting environment. Market and encourage growth of business and patient base. Utilized EMR program Axis to manage both front desk operations (patient intake forms, billing, and contacts) and back desk (patient treatment plans, health history, and other charting related to patient and clinic). Identify, develop, and ensure proper education and training is occurring in employees to ensure duties are firmly understood and performed. Track trainee progress and recommend extra/external training based on performance and understanding. Analyze current training systems to improve training materials and training systems to make it more efficient for both trainee and company. Utilized medical knowledge and terminology to communicate with other health care providers, insurance companies, and Participate in active training sessions with new employees and work to ensure their success in the business and give feedback to higher management on progression. Attend and actively participate in weekly management meetings to ensure better leadership and management skills improving outcomes in clinic complications. Utilized clinical expertise and Axis to analyze patterns in conditions and how to better manage patients and clinic systems Used Microsoft excel, word, and PowerPoint to keep track of clinic data, advertising, and patient doctor notes. Implemented client facing support procedures that reduced the administrative work for both internal staff and clients, allowing for better client interaction. Followed Medicaid and Medicare guidelines to better suit patients and the business. Including knowing the rules for and regulations for billing and treating Medicare and Medicaid patients. Responsible for the day to day configuration implementing new policies and procedures for a growing clinic. knowledge of medical spend categoriesWinghaven Wellness Center O'fallon, MO 2022-2024; Treating Physician/ Assistant Clinic Director Track and coordinate projects to ensure prescribed activities are carried out in accordance with specified objectives. lead advanced clinical discussions for customer/patient engagements, maintain a high-level of clinical expertise and advanced product knowledge, and provide clinical input. Act as a liaison between department and project management with key project personnel. Consult with customers on complex patient case analysis requiring expert product knowledge and clinical awareness Coordinate projects as assigned, multiple at a time, and assist in ensuring compliance with departmental policies. Treat a wide variety of patients from infants to elders with a deep love of prenatal and postnatal care. Take and evaluate/diagnose x-rays. Market and encourage growth of business and patient base. Build strong doctor-patient relationships to ensure a comfortable and trusting environment. Managed the day-to-day operations for the office including staying in contact with potential partnerships with other companies, following up with potential leads and previous patients, updating websites and other media sites to keep the community involved. Responsible for the day to day configuration implementing new policies and procedures for a growing clinic. Identify, develop, and ensure proper education and training is occurring in employees to ensure duties are firmly understood and performed. Track trainee progress and recommend extra/external training based off performance and understanding. Analyze current training systems to improve training materials and training systems to make it more efficient for both trainee and company. Utilized EMR system Easybizz to track, improve, and manage patient information including charting, scheduling, and billing. Attend meetings with other managing physicians to better improve management skills and understanding in business success. Implemented client facing support procedures that reduced the administrative work for both internal staff and clients, allowing for better client interaction. Followed Medicaid and Medicare guidelines to better suit patients and the business. Including knowing the rules for and regulations for billing and treating Medicare and Medicaid patients.Chiropro Lake Saint Louis, MO 2021-2022: Clinic Director Track and coordinate projects to ensure prescribed activities are carried out in accordance with specified objectives. Consult with customers on complex patient case analysis requiring expert product knowledge and clinical awareness Act as a liaison between department and project management with key project personnel. lead advanced clinical discussions for customer/patient engagements, maintain a high-level of clinical expertise and advanced product knowledge, and provide clinical input. Coordinate projects as assigned, multiple at a time, and assist in ensuring compliance with departmental policies. Build strong doctor-patient relationships to ensure a comfortable and trusting environment. Managed the day-to-day operations for the office ensuring success in the clinic; including managing employees, communications with other clinics in the business, and using Microsoft applications and other software systems to ensure data and resources are accurate in the clinic. Implemented client facing support procedures that reduced the administrative work for both internal staff and clients, allowing for better client interaction. Utilized Chirotouch EMR system to monitor patient health records, have better coordination with other physicians, account billing and charting, efficiency, and decision support. Used Microsoft excel, word, and PowerPoint to keep track of clinic data, advertising, and patient doctor notes. Identify preventative measures to minimize errors and improve data security while working with multiple electronic systems in the clinic. Attended management conferences to increase leadership skills and better understanding of the systems utilized in our clinics. Utilized knowledge in CPT codes, ICD-10 codes, and billing systems to ensure the highest clinic function. Gained human resource experience and knowledge to prevent workplace discrepancies and hiring/firing processes.Logan University Ambassador Chesterfield, MO 2019-2021 Assistant in welcoming new students and participating in on campus activities. Travel to off campus sites to market and participate in student activities. Utilize Microsoft Word and Powerpoint to create fun activities and presentations. Train new ambassadors in policy and procedures. Assist in interviewing and hiring new ambassadors. GNC Saint Louis, MO 2017 - 2019: Assistant manager Assistant manager from 2017-2019 Performed duties such as bank runs, opening the stores/registers, managing other employees, data entry, receiving and disbursing shipments, keeping track of KPIs, and store numbers. Utilized knowledge in nutrition and supplements to help customers make educated decisions on products suited for them. Worked to prevent theft from the store and decrease known loss numbers. I followed store layouts to move products and featured items through the store. Gained human resource experience and knowledge to prevent workplace discrepancies and hiring/firing processes.Famous Footwear Brentwood, MO 2014-2017: Assistant manager Assistant manager from 2015-2017 Performed duties such as bank runs, opening the stores/registers, managing other employees, data entry, receiving and disbursing shipments, keeping track of KPIs, and store numbers. Developed preliminary scope of work to meet requirements and build layouts. Reduced inventory loss by staying up to date on training to prevent goods from being stolen. Improved product recommendations and increased sales Identified options with customers to clarify needs of all ages. Identify, develop, and ensure proper education and training is occurring in employees to ensure duties are firmly understood and performed. Track trainee progress and recommend extra/external training based on performance and understanding. Analyze current training systems to improve training materials and training systems to make it more efficient for both trainee and company. Gained human resource experience and knowledge to prevent workplace discrepancies and hiring/firing processes.EducationUniversity of Missouri Saint Louis 2014-2018 Major: Bachelors of Science in biology (emphasis pre-med) Minor: Chemistry Part of the Honors college and residential advisor program. Maintained a 3.5 GPA or higher throughout the schooling. Participated in the 3+3 program with Logan College of Chiropractic Logan College of Chiropractic 2018-2021 Earned my Doctorate in Chiropractic. Finished the 3+3 program along with being part of the ambassadors program to help incoming students. Upon graduation I earned the Logan Respect award and maintained a 3.5 GPA throughout schooling.Skills & abilities 8+ years of management experience 4+ in medical management and provider/customer relations. Ability to identify challenges and mitigate pending issues. Proven track record in leadership and management roles. Communication and critical thinking expertise. Interpersonal skills with strong ability to communicate with all departments. Expertise in Microsoft Excel, PowerPoint, and Word. Excelled ability to learn and utilize EMR systems and other programs. Expertise in ICD-10 and CPT code knowledge along with medical terminology. Ability to succeed and thrive in fast-paced environments requiring focused decision making. Managing Multiple Projects, Objectives and Deadlines. Familiar with the way claims are processed and the requirements for different patients of medical standing. Situational adaptability. Self-directed initiator. Advanced knowledge on clinically related issues regarding product use or therapy-related questions as they pertain to the function. Ability to develop and maintain relationships with key clinical opinion leaders, customers, and other personnel imperative to growing and maintaining company standards. Analytical problem solverAccomplishments Assistant manager or higher roles such as director or physician in each work environment. Trained staff to ensure each job was done to the most efficient level at the company. Gained leadership skills through experience and years of training from supervisors. Grew the patient base at each clinic I was a part of. Ability to run clinics on my own by taking up different roles at each work environment. Volunteer with multiple organizations throughout the last few years. Software skillsMicrosoft Office Suite, SAP,Microsoft Access, Microsoft Visio, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, EasyBizz, Axis, Chirotouch. References Tony Koenig- Midwest petroleum Project Manager 314-406-5682 Tammy Holen- Centene Corporation PHONE NUMBER AVAILABLE Nicholas Stanze- HMFIC PHONE NUMBER AVAILABLE Jessica Patrich- Franchise Paralegal 931-505-2427 More references available upon request |
