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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEHilliard, OH Street Address
SummaryTo obtain an entry-level position and grow with the company.Work experienceCustomer Care RepresentativeRestoration Hardware - West Jefferson, OHJanuary 2018I take inbound calls from clients and gallery. I assist with billing, delivery,return/exchange and general customer service calls.PAC 1 Coordinator/ Customer Service RepresentativeCharter Communictions - Columbus, OHApril 2020 to December 2022I Facilitate the porting out process, of landline phone numbers. I identify errors in the process. Fix the errors following processes and procedure. I use data entry skills for all processes. Take calls from customers and or other carriers to answer questions and update accounts.Customer service/AdminWeed Man Lawn Care - Plain City, OHMarch 2019 to February 2020Take customer service calls and administrative dutiesCustomer Care RepresentativeRestoration Hardware - West Jefferson, OHJanuary 2018 to September 2018Answered inbound calls. For luxury furniture distributor. Regarding billing, payment,order placing, shipping information,order tracking, returns, general customer service.Customer Care RepresentativeVerizon - Hilliard, OHFebruary 2017 to November 2017Supervisor/AdvisorTeleperformance - Columbus, OHJune 2016 to December 2016Over see 13 advisors. Coaching and praise. Based upon set metrics each advisor must achieve. Also monitor all aspects of attendance.Production WorkerJefferson Industries through Nesco - West Jefferson, OHOctober 2015 to March 2016Warehouse-Stamping Consistently identify Honda car parts for defects in steel Maintain a clean work station Work other stations as neededAssistant ManagerWaffle House - London, OHAugust 2011 to January 2015Provide excellent Customer ServiceManage crew shift schedulesResponsible for maintaining $1200 store safe balanceWork other stations as neededShift ManagerWendy's Int'l - Hilliard, OHAugust 2007 to April 2011Provide excellent Customer ServiceManage crew shift schedulesResponsible for maintaining $1200 store safe balanceWork other stations as neededManaged Care RepresentativeMedco - Dublin, OHAugust 2005 to August 2006Answer inbound calls regarding customer plansMade outbound calls to doctor's offices for approvalsCustomer ServiceEducationHigh School diploma in NABrockport Central High School - Brockport, NYSeptember 1978 to June 1993 |
