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Click here or scroll down to respond to this candidateCandidate's Name
Driven Sales Associate with IT Experience and Proven Track Record in CustomerSatisfaction and Retention. Looking for new opportunities! Salem, MA 01970EMAIL AVAILABLEPHONE NUMBER AVAILABLEDriven Sales Associate with IT experience and work history assisting and serving customers. Provide Great Customer Service and Work Ethic. Skilled at accurately getting the needs met, cash handling and collecting payments. Friendly attitude resulting in return customers and overall satisfaction. I am also a fast learner that dedicates his time to become better everyday. Authorized to work in the US for any employerWork ExperienceHelp Desk SupportConsumer Cellular-Danvers, MAApril 2024 to Present Assist Customers Provide the best customer service Activate telephone lines Activating SIM Cards Troubleshooting Answering Customer CallsTeam MemberMcDonald's-Worcester, MAMay 2022 to PresentIm very good at multitasking and able to do more than one position. I would do a variety of things such as taking peoples orders, handing people their food, making drinks, packing up food, and etc. This also helped me become more of a fast paced worker and get things done faster but efficient. Relayed orders to kitchen staff with high accuracy and speed. Took orders and processed payments through touchscreen POS systems. Managed orders from start to finish, verifying quality and quantity before bagging customer items. Cleaned and replenished supplies in dining areas to keep restaurant visually appealing. Reduced customer wait times through expert order processing. Sales Team LeadClaire's-Bellingham, MAMarch 2023 to August 2023 stocked inventory Check out customers Assist Customers etcIT InternEtech7-New York, NYJanuary 2023 to March 2023 Learned Skills in Word and Excel Main thing and troubleshooting hardware Technical Assistance etcCashier/Customer ServiceKey Food Supermarket-Bronx, NYJune 2021 to September 2021 Kept clean, organized and well-stocked checkout areas. Balanced cash drawer at beginning and end of each shift. Engaged customers in pleasant conversation while completing cash register transactions. Trained new retail team members in customer service and company policies. Provided information to customers on products or services. Stocked store shelves and end-caps with merchandise. EducationCollege in Information TechnologySalem State University - Salem, MASeptember 2023 to PresentHigh school diplomaBurncoat Senior High School - Worcester, MAAugust 2022 to PresentSkills Customer service Communication skills Food service Cashiering Cash handling Hospitality Serving Experience Multi-tasking Cash handling Cash register POS Restaurant experience Customer service Sales Front desk Basic math Retail sales Retail math Computer skills Serving Food industry Typing Organizational skills Phone etiquette Administrative experience Bilingual Technical sales Communication skills English Outdoor work Experience with children Camp Upselling Product demos Time management Leadership Management Marketing Data management Grocery store Planograms Merchandising Pricing Spanish Fitness sales Public speaking Supervising experience Microsoft Word Microsoft Excel Retail management Banking Financial services Portuguese Canvassing Stocking Customer support 3PL Multilingual Wireless sales Computer literacy Teaching Theater Hospitality Hotel experience Microsoft Office Math Office experienceCertifications and LicensesDriver's License |
