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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLENew Castle, DEVersatile and adaptable professional with a diverse background in customer service, restaurant hospitality, and administrative support, seeking to leverage a broad skill set and proven ability to excel in dynamic environments. Adept at quickly learning new systems, working collaboratively in teams, and delivering exceptional service.ExperienceCourier / Independent Contractor The News Journal12/2019 03/2022- Ensured timely and accurate delivery of newspapers to an assigned route, consistently meeting daily deadlines and maintaining a high level of customer satisfaction.- Planned and optimized delivery routes to maximize efficiency, reducing fuel consumption and delivery time.- Addressed and resolved customer inquiries and complaints professionally, fostering positive relationships and improving overall service quality.Server IHOP06/2018-03/2020- Delivered exceptional service in a fast-paced environment, ensuring positive customer experiences, and addressing and resolving customer complaints with empathy and in a timely manner.- Accurately took and processed orders, including special requests and dietary restrictions, ensuring timely and correct delivery of food and beverages.- Promoted daily specials and upsold menu items, contributing to increased sales and achieving monthly sales targets.- Managed cash transactions, processed payments, and balanced cash drawer at the end of each shift with a high degree of accuracy.Aesthetician Hilary J White06/2018-09/2018-Conducted thorough consultations to assess client needs, provide personalized recommendations, and create customized treatment plans for optimal skin health and aesthetic goals- Administered a variety of facial treatments, including deep cleansing, exfoliation, and moisturizing, tailored to individual skin types and concerns, ensuring high client satisfaction and repeat business-Expertly performed lash extensions, lifts, and tints, using advanced techniques to enhance clients natural beauty and achieve desired results while adhering to safety and hygiene standardsBartenderTGI Fridays 03/2010 08/2012BBQ 2016-2017The Boulevard 2020 - 2024- Crafted a wide variety of cocktails and beverages with precision, including classic and signature drinks, using knowledge of ingredients, techniques, and presentation to ensure high-quality service.- Monitored and managed bar inventory, including ordering and restocking supplies, and tracking usage to minimize waste and control costs- Accurately processed transactions, handled cash, and operated POS systems, maintaining financial accuracy and managing tabs effectively.- Worked closely with bar staff and kitchen personnel to coordinate service, manage busy shifts, and maintain smooth bar operations during peak hours.Loan Processor PHH Mortgage company 08/2012 09/2013- Efficiently reviewed and processed loan applications, ensuring all required documentation was complete and accurate, and adhering to company and regulatory guidelines.- Verified financial information, including credit reports, income statements, and employment records, to assess borrower qualifications and risk.EducationBusiness Entrepreneurship Ashford UniversityAesthetician Dawn Career InstituteSkillsProject management Microsoft Office Empathy and CompassionAttention to detail Problem-solving Time Management |
