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Customer Service Associate/StockerNewport, NCEMAIL AVAILABLEPHONE NUMBER AVAILABLEWilling to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceCustomer Service RepresentativeAskar Tobacco - Newport, NCDecember 2023 to May 2024 Opened store Cleaned entire store everyday including making space for new product; teardown and reset product spaces Helping customers with any needs Handling all customer transactions on POS system. Keeping my drawer balanced without any discrepancies Receiving and unloading all tobacco and product orders and making sure they were correct Paying out any "winnings" from slot machines winners ID-ing customers to make sure they were 21 years old or older Stocking shelves Placing ordersStocker/ CAP 3Walmart Supercenter - Morehead City, NCNovember 2021 to August 2023 Stock and replenish all product on sales floor. Put product that won't fit on shelf on top stock, down stock product to make room for top stock. Print labels for and bin all overstock. CAP inventory. Organize dairy Bins and warehouse bins when full. Pick product that is needed on sales floor in bins to make room for overstock. Verify overstock to ensure that product capacity on shelves on sales floor and top stock are full. Zone aisles. Worked closely with Team Leads and Coaches to ensure all palates were finished and store was zoned before store opening.Room Attendant/HousekeepingSandpiper Inn - Atlantic Beach, NCApril 2019 to October 2020 Turn down service. Clean rooms to meet NC Standards Assist customers with any towels, soaps or other needs they may have. Provide excellent customer service.Customer Service AssociateLowe's - New Bern, NCSeptember 2018 to July 2020 Assist customer with any questions or concerns. Answer all paint related questions. Unload freight Replenish shelves Keep IRP's to a minimum when closing. Down stock and organize top stock. *Made it on the Down Stocking Team to help prepare for Inventory Mix paint Mark down and mistint paint. Zone aislesMerchandiserPlant Partners, Inc - New Bern, NCMarch 2017 to September 2018Front all product.Reset product. Follow plan-o-gram for product placement.Design end caps.Replenish product.Keep all shelves and aisles clean and free from dangers.Cull product for Mark down.Unload freight.Coordinate with management on any other tasks or duties. Home Health AideIndependent Living - Newburgh, NYAugust 2016 to October 2017 Appointed the Head Aide by my patient and her case worker. Cared for all patient needs including but not limited to bringing to all doctor appointments, keeping detailed notes of medical info., dispensing medications, cooking, cleaning, shopping, gardening, and taking care of any and all needs of patient, while keeping them mentally stimulated. Grounds maintenance and cleaning.CosmetologistMadd Cutterz Hair LabApril 2016 to September 2016 Became the only Cosmetologist to Specialize in hair, nails, pedicures, waxing and make-up. Cosmetologist/Manager/Receptionist Answer phones Clean salon Bookkeeping Coordinate weddings Provided all services in hair, nails, waxing and make-up Cosmetologist/OwnerMadd Cutterz Hair LabApril 2011 to 2016 Specialized in Multi-dimensional color, razor cuts, up-do's and make-up. Organized and performed hair, nails and make-up services for countless wedding parties. Bar TenderBrown's Bar and Grill - Highland, NYJanuary 2014 to August 2015 Served and mixed drinks for all patrons. Keep bar clean Tender all financial transactions Maintain positive atmosphere Ensuring safe rides for patronsInterior and Exterior PainterWET PAINT - New Paltz, NYSeptember 2001 to August 2012 Interior and exterior painting and stain. Faux finishes, painting cabinets and doors. Hanging and repairing drywall General repairs and complete renovations.Receptionist/AssistantRadiance Day SpaJune 1994 to April 2011 Oversaw 15 employees Senior Stylist Implemented a new accountability method for confirming appointments. Became Night Manager after only 3 months of Receptionist work. Extensive Training and Education in color, cutting and Keratin Treatments with Goldwell, Schwarzkopf, KMS and Matrix and Paul Mitchell Training in Keratin extensionsOffice ManagerBanfield, The Pet Hospital of Newburgh - Newburgh, NY August 2008 to December 2008 Oversaw 9 employees Improved mandatory company education score to 100% Improved customer service company score for my location to 100% Put accountability method into effect for all employees so misinformation was no longer a problem Developed a new alternating schedule for employee so everyone had the same amount of hours in a monthCosmetologist/ManagerRadiance Day SpaJune 2001 to April 2008 Senior stylist with Barbering experience Coordinated, planned and serviced wedding parties Only cosmetologist to specialize in all services offered CosmetologistA-1 BarberJune 2000 to June 2001 Only employee to performed color services Performed services such as fades, edge ups, men's and women's cuts, colors and braiding EducationBachelor's in International BusinessSUNY New Paltz - New Paltz, NYDecember 2003 to December 2008Associates in Business ManagementDutchess Community College - Poughkeepsie, NYAugust 2001 to December 2003Skills ADOBE PHOTOSHOP (10+ years) DATA ENTRY (10+ years) MARKETING (10+ years) MICROSOFT OFFICE (10+ years) MS OFFICE (10+ years) Bilingual (10+ years) Customer Service (10+ years) CSR (10+ years) Customer Care (10+ years) Time Management Maintenance Property Management Retail Sales Merchandising Nail Care Makeup Application Gardening Hair Styling Planograms Front Desk Gardening Hair Styling Landscape Maintenance Makeup Application Nail Care Planograms Store Management Experience Computer Skills Freight Experience Payroll Assistant Manager Experience Body Waxing Cash Handling Dermabrasion Research Home Care Microsoft Word Management Upselling English Hospitality Hotel experience Cleaning Esthetic Laser Treatment Microsoft Powerpoint Laundry Debits & credits Bookkeeping Financial analysis Qualitative analysis Quantitative Analysis Accounting Accounts Receivable Pricing Financial Report Writing QuickBooks Office Management Google Suite (7 years) Front desk Bookkeeping Debits & credits Customer service Cash handling Office management QuickBooks Cash register Google Suite Payroll Freight Accounting Sales Pricing Makeup application Merchandising Adobe Photoshop Veterinary experience Veterinary terminology Organizational skills Animal husbandry Communication skills Landscape maintenance Hotel experience Cleaning Planograms General ledger accounting Medical terminology Leadership Qualitative analysis Retail sales Assistant manager experience Microsoft Excel Microsoft Word Management Microsoft Powerpoint Computer skills Driving Research Bartending Serving Upselling Residential cleaning GardeningCertifications and LicensesOrder picker licenseJune 2019 to PresentI took the test and passed at Lowe's for an Order picker Cosmetology LicenseDecember 2017 to December 2019CPR CertificationDriver's LicensePallet Jack CertificationAssessmentsBartending ProficientMarch 2024Understanding, pouring, and mixing drink ordersFull results: ProficientFront desk agent (hotel) ProficientMarch 2024Selecting hotel rooms based on requests and identifying errors in hotel data Full results: ProficientOffice manager ProficientOctober 2021Scheduling and budgetingFull results: ProficientAdministrative assistant/receptionist Proficient April 2024Using basic scheduling and organizational skills in an office setting Full results: ProficientRetail customer service ProficientMarch 2024Responding to customer situations in a retail setting Full results: ProficientRetail merchandising ProficientApril 2024Planning, designing, building, and maintaining merchandise displays Full results: ProficientCleaner fit ProficientApril 2021Measures the traits that are important for successful cleaners Full results: ProficientWork style: Reliability ProficientOctober 2021Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientWritten communication ProficientApril 2024Best practices for writing, including grammar, style, clarity, and brevity Full results: ProficientWork motivation ProficientJuly 2021Level of motivation and discipline applied toward work Full results: ProficientData entry: Attention to detail ProficientApril 2024Maintaining data integrity by detecting errorsFull results: ProficientWork style: Reliability ProficientOctober 2023Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientFiling & organization ProficientMarch 2024Arranging and managing information or materials using a set of rules Full results: ProficientRetail customer service ProficientMarch 2024Responding to customer situations in a retail setting Full results: ProficientWork style: Reliability ProficientFebruary 2024Tendency to be reliable, dependable, and accountable at work Full results: ProficientHome health aide skills ProficientJuly 2021Providing care to patients in a home settingFull results: ProficientManagement & leadership skills: Impact & influence Proficient October 2023Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientOffice manager ProficientDecember 2023Scheduling and budgetingFull results: ProficientCustomer service ProficientDecember 2023Identifying and resolving common customer issuesFull results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.Additional InformationSkillsMicrosoft Office (10+ years), Management (10+ years), Marketing (10+ years), Sales (10+ years), Adobe Photoshop (10+ years), Moderate Fluency in Spanish (10+ years), Data Entry (10+ years), Leprachaun Salon Systems (10+ years), Typing (10+ years), Multi-Line Phone System (10+ years), All WindowsOperating Sydtems (10+ years |