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Click here or scroll down to respond to this candidateCandidate's Name
ContactStreet Address Dogwood DriveClaremont, NCPHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveResults-oriented professional with diverse background in management and customer service. Dedicated to providing excellent customer service and making operational and procedural improvements. Dedicated Customer Advisor with experience in environments. Communication with credibility and confidence, exhibiting motivation to maintain customer satisfaction and contribute to corporate success.EducationCatawba Valley Community CollegeHickory, NCBusiness ManagementGPA 3.87Key SkillsMarketingProject ManagementBudget PlanningCommunicationProblem-solvingExperienceNovember 2018 to August 2024Customer Benefit Advisor UNUMComplaint Handling, CRM Software, Direct Sales, Regulatory Compliance, Call Documentation, Credit Manager, and Customer Service ManagerResponsibilities: overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank's performance.CommunicationImplemented new procedures and technologies that improved efficiency and streamlined operations.LeadershipSuccessfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.ReferencesAvailable upon request. |
