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Address: Street Address Phone: PHONE NUMBER AVAILABLEEMAIL AVAILABLEPROFESSIONAL EXPERIENCEIndependent Consultant, Business Development(October 2014-Present) Provide business development, sales and fundraising support and consulting to small businesses. Clients have included Oaks at Evans, Extended Family Support Services, Aiken Memory Care, Jenni Photography, Enkindle Ministries, Staffed Up and MayeCreate Design. Alliance Hospice and Palliative CareCommunity Relations Liaison(Jan. 2021- Feb. 2022) Provide Hospice and Palliative Care Educational Outreach calls through a defined territory of 6 Counties to referral partners, including but not fully limited to hospitals, physicians offices, Senior Living Communities and other local organization partners. Meet with families and patients to discuss Hospice and Palliative Care and how Alliance can provide support for all involved including nursing services, social work services, chaplain services and personal aids for proper pain and symptom management. Collaborate with Administrator and Clinical team on all marketing and sales processes with partners and families to ensure proper care, education and development of new accounts. Amara Place, Blue Harbor Sr. LivingCommunity Relations Director(Sept. 2019- Dec.2020) Successfully improved Independent Living Occupancy from a low of 68% to a current level of 100% of available apartments. Oversaw all Marketing, Sales and Community Outreach activities for the community to increase awareness of our Independent Living, Assisted Living and Memory Care Residential options for increased occupancy. Slashed referral fee payouts for new residents by over 50 % through outreach efforts (Less than 30% of new residents coming from paid sources compared to 80% prior) Hosted events onsite sponsored by Amara Place in conjunction with outreach referral partners to attract new potential residents and families along with new professional relationships to the community for fun activities, learning and continuing education opportunities. Managed staff along with Leadership Team wearing many different hats as needed during this unknown COVID-19 time requiring many additional protocols for current residents and eventual new residents and employees.Brandon Wilde Life Plan CommunityLife Care Services, Sales Counselor(March 2018-June 2019) Managed the sales process from initial inquiry to residency for Independent Living, promoting the community and facilitating the process making recommendations and negotiating obstacles by understanding specific needs and collaborating with community management. Successfully closed average over 2 New Residents per month over the last quarter aiding our team to exceed budgeted occupancy for the first time in over 2 years. (Average time from inquiry to sale across the company is more than 18 months) Constantly networked within local medical, civic, religious and other various professional businesses who regularly deal with Senior Citizens promoting awareness about how we can help Seniors live a simpler life and protect their financial future, never having to move again. Provided short-term Management of Marketing to our Skilled Nursing and Assisted Living/ Memory Care areas during staff and management reduction and turnover periods. Used Direct Sales Performance Indicators to set goals and identify areas of strength and needed improvement as it pertains to managing the sales follow up process with prospects. Washington Commons- Holiday RetirementSales Leader(April 2016- December 2017) Oversaw the internal and external Marketing and Promotion of this Senior Living Community to ensure maximum occupancy providing the best revenue and growth opportunities for our residents and staff. Successfully grew overall community occupancy from 85% when started to over 95% within 8 months. Constantly developed working relationships through networking and strategic alliances within local medical, civic, religious and other various professional businesses who regularly deal with Senior Citizens promoting awareness about how we can help Seniors live a better, simpler life. Worked with Nationwide Referral partners to garner relationships with leads they receive who are considering Senior Living Communities as an option. Managed Ambassador Committee which aids in welcoming new residents and orientation to the community as well as hosting potential new residents through our events and daily activities which help our seniors stay active and engaged.Woodside Plantation Country Club- Club corp, IncMembership Director(May 2012- March 2015) Successfully qualified 80 New Members in 2012 (over 8 months), 120 New Members in 2013 and 123 New Members in 2014, resulting in positive net member growth for first time since 2006. Coordinated the Member Invitation Process in effort to maintain and effectively grow the total membership base, including golf, tennis and social memberships. Managed all internal and external Marketing of Club events, objectives and community awareness to insure proper Club promotion. Developed and managed a Membership/Ambassador Committee who effectively expanded our sales and retention force efforts by helping welcome New Members and aiding in the promotion of events, new programs and monitoring of Member Satisfaction. Also worked closely with the Board of Governors to insure that all Club objectives focused on Member Retention and Growth. Responsible for the annual membership budget as well as weekly and monthly revenue and expense forecasting. Advocated and served the local community on the Clubs behalf through networking and actively participating with local organizations and boards and committees. University of MissouriDevelopment Officer-Regional Programs(Nov. 2009-Jan. 2012) Raised over $450,000 in gifts to various areas of campus with over $500,000 pending to close upon departure and later growing much beyond that through successful presentation of 20 Major Gift Proposals to donors (5 figures and above). Prospected potential donors covering a territory of 10 states and metropolitan areas in the Eastern United States successfully building and cultivating a portfolio of over 90 current and prospective donors. Averaged over 170 personal visits per year traveling monthly throughout assigned territory. Consistently received marks exceeding expectations on yearly performance review reaching goal of # of proposals presented and closed and exceeding visit goals in first full year. Pacing toward 200 personal visits in fiscal year 2012 with a goal of just 165. Worked closely with all academic units and departments across campus maintaining a donor-centered philosophy to ensure proper application and stewardship of major gifts. Tranquility Internet/Maye Create DesignNew Business Development(Oct. 2008-Oct. 2009) Successfully grew the Graphic Design division to average monthly billing to over 2 times that previous to start date with overall projected 2009 revenue surpassing 2008 by a minimum of 80%. Also increased the hourly rate for all services in addition to expansion of staff positions to meet the increase in demand and awareness Prospected for new business opportunities for the company through activities such as mailers with follow up calls, cold calls, networking, community involvement, and development of strategic alliances and relationships. Primary focus was selling services from our Web and Graphic Design Division (MayeCreate) to small and medium sized businesses.Columbia Country ClubMembership & Tournament Director, Assistant Golf Professional(March 2003-Sept. 2008) Earned Star Co-Worker of the month honors in April 2006 and April 2007 along with April and October 2005. Successfully qualified 178 new members from start date of April 1, 2006 to September 2008 through coordination of the Membership Sales Process, ranking in the top 4 of all Membership Directors in Eagle Golf for 2008 Sales Revenue Budget. Developed several Member Referral Programs that accounted for 61% of memberships sold in 2005 & 2006, 50% in 2007 and over 80% in 2008. Achieved total Outside Tournament Revenue over $151,000 in 2005 against a revenue budget of $144,000 in addition to selling over $16,000 of gift certificates and merchandise as prize packages for these events. American Junior Golf Association, Operations Intern(Summer 2002) Executed tournament activities including course setup and preparation, rules officiating, scoring, public relations, public speaking, and course breakdown with inventory checks on equipment. Traveled weekly throughout 13 tournament sites involving more than 1000 junior golfers. EDUCATION AND OTHERSUniversity of Missouri-ColumbiaBachelor of Science in Business AdministrationEmphasis Area: MarketingColumbia County Chamber of Commerce (April 2016-March 2024) Aiken Chamber of Commerce (May 2012-June 2022) Serve as Chamber Ambassador year 2015Aiken Young Professionals (May 2012-2021, Steering Committee Dec 2013-2015) Provide an environment for young, career-minded individuals between the ages of 22 and 39 to meet and develop both socially and professionally. Work closely with the chamber and other local organizations to help promote their businesses and provide young professionals a glimpse of what the Aiken Chamber provides for local businesses. Plan and promote networking events, social activities and lunch and learn professional development opportunities.Columbia Missouri Chamber of Commerce (September 2006- May 2012) Promoted and planned the 2007 & 2008 Chamber Golf Tournament. Member of the EPIC (Emerging Professionals In Columbia) Executive Committee to plan and promote their events to provide learning and networking opportunities for young professionals. Total Resource Campaign Committee Member responsible for selling membership and sponsorships for Chamber events from 2009-2011 contributing over $9,000 in production.Downtown Optimist Club of Columbia (Jan. 2007- May 2012) Co-Chair, Local Qualifier for the 2008 Optimist International Golf Championships Planned and promoted a local qualifying golf tournament for 65 junior golfers located in the East Missouri Optimist District by managing a committee of 4 to execute the event and help offset costs by selling sponsorships and soliciting gifts totaling over $5,500. Recent Alumni Advisory Board to the MU Trulaske Sr. College of Business(Fall 2003-Fall 2006, Still serve on Board) Developed a 6 Phase Professional Development Series for students of the College of Business that prepared and developed their skills in areas such as interviewing, networking, and resumes. Serve yearly as a mentor to students and speak in classrooms about such topics as School to Career Transition. |