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Title Call Center Administrative Assistant
Target Location US-GA-Atlanta
Phone Available with paid plan
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Candidate's Name
Street Address  Lauren DriveAtlanta, Georgia Street Address
PHONE NUMBER AVAILABLEObjective: To be able to achieve the highest level in the business world and become an asset to the company that I become apart of and become a team player. Education: 2004-2009Mundys Mill High SchoolDiploma2009-2011University of PhoenixAssociate DegreeExperienceWell Star05/2023- 6/2024Scheduler: Responsible for scheduling patients for mammograms, ultrasound, and ct scans using the system Epic. Taking inbound/ outbound calls in a high volume call center environment. Making 80-100 calls per day. 60-70 inbound calls and 30-40 outbound calls. Scheduling a average of 70 patients per day for imaging. Responsible for filingpaperwork as needed.Asurion02/2022-04/2023Technical support agent: Answering high volume incoming calls remotely. Taking about 50 calls per day, trouble shooting cell phones from At&t. Actively listening to each customer and solving each customers problem. Selling protection package plans on each calls after i solved their issue with there cell phones. My goal was to sale at least 10 protection plans or better per day. Southern Rewinding & Sales8/2012-01/2022Administrative Assistant: Responsible for answering phones filing, and data entry of all deliveries. Assisted the accounting department with accounts receivable and accounts payable, Creating invoices for unpaid vendors that appear in the balance sheet as a current liability. ReferencesBrenda White- PHONE NUMBER AVAILABLE Amanda Reign- PHONE NUMBER AVAILABLE Amber Thompson- PHONE NUMBER AVAILABLE/pre>

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