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Title Customer Service Call Center
Target Location US-NY-New York City
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Candidate's Name
Professional remote Call Center/Customer Service AgentMorrisville, PA Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLENaturally professional at what I do for a living. I have 37 years of experience in these two roles. As well asWarehouses,Sales in general.Willing to relocate to: Morrisville, PA - Bucks County, PA - USAuthorized to work in the US for any employerWork ExperiencePackage ManagerOpenway Express Courier-RemoteAugust 2020 to PresentInspection and shipping of all packages arriving at my home. Immediately, after our customers packagesarrived;I report arrival time and inspection for the state of each and every packages once theyve arrivedat my home office. Then I make another report to my HR Manager,to inform him of the timing that eachshipment has taken place for customers packages to safely arrive to its destinationEducationBachelor's in Business development Management,Office Automation,ComputerScienceCHI INSTITUTE - Southampton, PASeptember 1990 to June 1992Skills Courier Payroll Recruiting PeopleSoft Customer service Interviewing Oracle Microsoft Office Talent acquisition Sourcing AWS Machine learning Databases HR sourcing ATS Social media management Jira SQL Java Agile XML MySQL JavaScript Linux Scripting Driving Van driver Git Windows Supervising experience Direct sales (10+ years) Interviewing (10+ years) Application development Conflict management SharePoint Business analysis Benefits administration Quality assurance Office manager experience Employee orientation Relationship management Workers' compensation Requirements gathering Administrative experience Change management Human resources Computer networking Performance management Test cases Sales Cashiering Communication skills Maintenance Leadership Organizational skills Zendesk Data Warehouse Business Requirements Software Development User Interface (UI) Web Services Maven APIs Sale,retail sales, customer service representative (10+ years) User Acceptance Testing Direct sales (10+ years) Software troubleshooting HTML5 Sales Direct sales Leadership Relationship management Windows Google Suite Negotiation Conflict management Help desk Marketing Computer networking Supervising experience Google Docs Typing Retail sales Databases Web services Software development Requirements gathering Business requirements SQL Jira Java Oracle NetSuite MySQL JavaScript Quality assurance Research Machine learning Git Data warehouse Maven Test cases Cash register Office management Driving Sourcing Customer service Zendesk Software troubleshooting Application development Business analysis Social media management PeopleSoft B2B sales Project management Project planning Customer relationship management Salesforce CRM software Account management APIs Inside sales Customer support Mac OSCertifications and LicensesPennsylvania State Anti Money Laundering CertificateAugust 2018 to PresentAnti Money Laundering Certification for licensingDriver's LicenseNon-CDL Class CAssessmentsCustomer service  ProficientFebruary 2021Identifying and resolving common customer issuesFull results: ProficientSpreadsheets with Microsoft Excel  CompletedJanuary 2021Knowledge of various Microsoft Excel features, functions, and formulasFull results: CompletedIndeed Assessments provides skills tests that are not indicative of a license or certification, or continueddevelopment in any professional field.

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