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Email: EMAIL AVAILABLEPhone: PHONE NUMBER AVAILABLELocation: Brooklyn, New YorkProfessional SummaryDetail-oriented and dedicated professional with over three years of experience in customer service, administrative support, and home care assistance. Demonstrated ability to handle customer inquiries, manage data, and ensure the safety and well-being of individuals with disabilities. Proven track record of maintaining organized workspaces and providing exceptional care and security.ExperienceCustomer Service Support SpecialistXYZ Corporation  Brooklyn, NY2022  2024 Supported the Customer Service department with administrative tasks, ensuring smooth operations. Entered order information into the database and maintained accurate records. Tracked the status of orders and provided timely updates to customers and relevant teams. Fielded customer inquiries via email and phone, addressing concerns and resolving issues. Managed customer communications and processed reports to ensure accuracy and compliance with company standards.Home Care AssistantHASC Center  Brooklyn, NYSeptember 2021  January 2023 Provided social companionship and support to clients. Conducted errands for clients or accompanied them on errands to ensure their needs were met. Reported any changes in clients' health or behavior to appropriate parties for prompt action.Security OfficerSottile Security  Brooklyn, NYFebruary 2023  October 2023 Ensured the security and safety of the premises by conducting regular patrols and monitoring surveillance systems. Responded promptly to security incidents and emergencies, collaborating with team members to maintain a secure environment.EducationBrooklyn CollegeBachelor of FinanceJanuary 2023  June 2027 (Expected)GPA: 3.8Prospect International High SchoolMarch 2020  June 2022GPA: 3.3Languages English (Fluent) French (Native Speaker) Fulani (Native Speaker)Skills Inventory Management Customer Service Database Management Logistics Management Cash Handling Security Operations Home Care Assistance Microsoft Office Suite