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Click here or scroll down to respond to this candidatePROFESSIONALSUMMARYSKILLSEXPERIENCECandidate's Name
Easton, PA 18042 PHONE NUMBER AVAILABLE EMAIL AVAILABLE Meticulous Data Entry Clerk transfers information from paper documents into electronic databases. Speedy and accurate individual with fast typing abilities and working knowledge of peripheral devices. Organizes multiple priorities to meet deadlines without compromising quality.Precise, accurate and highly efficient data entry professional accustomed to continuous repetition and observant in spotting errors. Support data integrity through validation, inspection and regular reporting. Comfortable working with databases and expansive data sets. Database Management Documentation Review Effective Written and Verbal Communication Insurance Verification Problem-solving abilities Claims processing May 2023 - CurrentData Entry ClerkInsurify National Easton, PAMinimized errors by contacting document owners to resolve questions, inconsistencies and missing data. Achieved daily production quotas through consistent workflow prioritization. Updated and maintained databases, tracking and improving recordkeeping. May 2020 - January 2023Claims Benefit SpecialistAETNA CVS HEALTH Bethlehem, PAAnalyzed claims to determine the extent of the company's liability and made approval or denial decisions per policy provisions.Improved claims handling processes by analyzing, tracking, and troubleshooting root causes of previously managed claims.Coordinated with medical professionals to obtain relevant documentation for injury claims.February 2018 - June 2018Customer Service RepresentativeBB&T Allentown, PADeveloped and maintained working knowledge of internal policies, procedures, and services to appropriately address customer issues. Built trusting relationship with customers to better understand needs. EDUCATIONAnswered inbound calls to handle various concerns, set appointments and close sales.April 2016 - December 2017Phone BankerWELLS FARGO BANK Bethlehem, PA Identified transaction mistakes when debits and credits did not balance. Resolved customer issues by providing accurate information and effective solutions.Helped customers with diverse banking needs, including opening accounts, applying for credit cards and pursuing loans.May 2015 - April 2016Special Services Desk AssociateHOME DEPOT New York, NY Prepared merchandise for purchase and rental. Guided calls using excellent communication skills and decisive approach. Collaborated across departments to resolve customer-related issues. August 2020 Bachelor Of Science (B.S In Health Administration ManagementDESALES UNIVERSITY, Center Valley, PA |
