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Title Quality Control Customer Service
Target Location US-MD-Rockville
Email Available with paid plan
Phone Available with paid plan
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SUMMARYCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Hyattsville, MDSeasoned professional with 28 years of diverse experience in sales, electrical work, and culinary roles seeking a Business Administration position. Demonstrated expertise in customer relationship management, sales negotiations, and quality control. Skilled in cross-sector collaboration, inventory management, and maintaining high standards of service.WORK EXPERIENCEThrift Stores HyattsvilleSalesperson 2023 - Present Engage with potential and existing customers to understand their needs, presenting product features that address those needs effectively. Negotiate terms and finalize sales agreements, ensuring clarity and mutual satisfaction in pricing and product value. Collaborate with team members across various departments to ensure a cohesive customer service experience andmaintain comprehensive contact lists for ongoing client engagement.I.B.E.W. Local 26 Lanham, MD Electrician (Residential/Commercial) Aug 2007 - Present Execute complex electrical installations and maintenance tasks in residential and commercial environments, ensuring compliance with industry standards and safety regulations. Diagnose and repair a wide array of electrical issues, contributing to the operational efficiency and safety of electrical systems for various clients.Applebee's Largo, MD Line Cook / Food Prep Aug 2007 - Nov 2008 Ensured culinary consistency and guest satisfaction by adhering to strict quality control standards for a diverserange of menu items, including meats and sauces. Prepared and cooked an array of menu items to exact specifications, achieving a high standard of culinaryproficiency and kitchen efficiency.Kentucky Fried Chicken Ft. Washington, MDFry Cook May 1995 - Aug 2006 Ensured compliance with recipe and preparation protocols for various food categories, guaranteeing consistency in product quality. Upheld rigorous cleanliness and sanitation practices for workspaces, tools, and machinery to meet food safety and hygiene standards. Monitored and maintained inventory levels, assessed food quality, and responsibly discarded items not meeting quality expectations. Prepared specialized dietary meals adhering to nutritional guidelines to accommodate diverse customer needs.Red Lobster Lanham, MD Back of the House Floater Jun 2005 - Jun 2006 Maintained culinary excellence by conducting quality reviews and garnishing dishes to uphold presentationstandards. Enhanced kitchen operations by managing inventory and serving as a key communication link between the serviceand culinary teams.EDUCATIONAmerica Intercontinental University (AIU) Bachelors Degree, Business, Business AdministrationI.B.E.W. Local 26Certificate, NACA Code One - Residential WiringI.B.E.W. Local 26Certificate, Direct Current TheoryI.B.E.W. Local 26 Certificate, Boot CampHigh School DiplomaCERTIFICATIONSNational Electrical Code 1 Certificate, Local Union 261 B.E.W. OSHA Training Certificate, ConstructionTechnician Type I CertificateSKILLSLanham, MD Sep 2014Lanham, MD Sep 2010Lanham, MD Sep 2009Charleston, WV Oct 2003Project Management  Financial Analysis  Strategic Planning  Microsoft Office Suite  Business Process Improvement  Leadership  Communication  Teamwork  Problem-Solving  Time Management

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