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Street Address W. Glen Haven Circle
Northville, MI Street Address
Cell PHONE NUMBER AVAILABLE
PHONE NUMBER AVAILABLE
EMAIL AVAILABLEPersonal Objective To gain employment in an environment with opportunity to advance.
Education
Schoolcraft College Livonia, MI September 1998-December 2002
Associate Degree in Computer Graphics
Special Skills
Experience in Internet sales
Knowledge of filing and office software
Experience in Accounts Receivable, Accounts Payable, and POS(Point of Sale) Years of Experience in the print industry.
Customer Service experience
Work Experiences
March 2023-August 2023LincareJob title: Call Center Customer Service Answer phones and resolve customer problems and service requests Data entry into Lincare s system of customer dataAugust 2022 to November 2022 Max PrintingJob title: Customer service/Printer Print and Scan documents for clients Cashier
Data entry into Printer s Plan Using Indesign to design customer projects
May 2022 to July 2022
CumminsJob title: Customer Care Advisor
Took in customer request for service and repairs Advised customer of service costs and repair costs Entered information into databaseJanuary 2022 to March 2022
US Bank via Robert HalfJob title: Default Counseling
Answered Questions about issues with Mortgages and payments to mortgages Entered information into database Took payments over the phoneSeptember 10, 2020 to December 2021
Robert Half Contractor for Michigan Unemployment Agency
Job title: Customer Service agent/Pod Assist
Provide clients/customers with information on their claims
Fix customer/client errors on claims
Help other agents resolve questions on their cases
Uses Midas to investigate Claimant s claims and figure out problems with claims Creates PowerPoint presentations for meetings
Works with claimants to resolve issues with their unemployment claims Reviews claims to check for errors
November 2018 to August 28, 2020 Belanger Novi, MI
Job Responsibilities: Foam Trimmer/Sub Assembly
Trim Foam and Drill holes in foam using foam machine driller and saw machine Assemble various car wash parts, panels, and other assemblies.
Worked with logistics department to package and ship product
Used Excel and Word to look up diagrams and details on partsMay 2018 to September 2018 Republic Pharmaceuticals Ann Arbor, MI
Job Responsibilities: Warehouse Associate
Take drugs off shelves to be shipped
Check to make sure right drugs and right quantity of drugs to be shipped
Package drugs and ship drugs via FedEx
February 2018 to May 2018 Nalara Quality Systems Livonia, MI
Job Responsibilities: Material handler
Inspected Automotive parts to ensure that they meet quality standards Packaged and shipped automotive parts to end customer
October 2017 to November 2017 Blue Cross/Blue Shield New Hudson, MI Job Responsibilities: Machine Operator
Print Insurance Cards using DC900
Inspect each card for errors, print quality
Package and shipped cards to end customer
June 1998 to October 2017 Nordic Label Wixom, MI
Job Responsibilities: Rewind/Inspection
Print packaging labels
Inspect labels for quality
Oversee shipment of labels
Filed customer orders
Maintenance of the shop
References
Lisa Miller Office Assistant 14943 Gary Lane Livonia, MI 48154 PHONE NUMBER AVAILABLE
Brian Porter Cameraman 45760 Savannah Drive Canton, MI 48187 PHONE NUMBER AVAILABLE
EMAIL AVAILABLE
Chelsea King Office Manager (248) 818-5964 EMAIL AVAILABLE
507 Eckschtay St. Novi MI 48374Brian Jewett Machine Builder 18316 Pine East Brownstown, Mi 48193 PHONE NUMBER AVAILABLE
EMAIL AVAILABLE |
