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Skills Customei:-Service :Supervising and Team Management 'Logistics_ d Supply Chain Dispatching and Demand Platming :Computer.S :ills.: Mi<,rosoft, Word, Ex el, PqwcrPoint, OuUoQk, ERP Systems, SAJ.>, AS400 TMS/ Cargowi eProf essfonal ExperienceOperations Super.visorDHL SujiplyChairtl EXEL; Milwaukee, WiNovember 2023-March 202.4. Oversawquality inspection pro esses il\_t])e QA depll,rtment for .a:ll outgoing. warehouse m:atedals. Achieved ISO certification :and coitlpleted QMS training for employees and supervisors. Developedand implemented Standard Operating Procedure_s (SOJ?s) for floor opl:!rators arid office staff. Led 1he "Step Up for Safe.ty'' program ant;l enforced Health, Safety and Environmental (HSE) standacrds.- Maha_ged Health, Safety; ahd Environm.ental (I{SE).compli <,1e, mairitai11ing adhete-nce fo safety protocols and OSHA standards._ treated and impleinente"d work .instructions for major clients includi:ng GM, Toyota, and BMW._ Maintained a 100% accident'-freezone as_'the it 's Qality Cha,ipip. Operations CoordinatorFedEx Graunc!, C:1,1dahy, WIM_ai;c_h .2019 - March 2023' M ged cust0It1er i;;orriplaints.and resolved d1screpandes with contractors.Oversaw delivery sched1.des by tr11cking truck loc:ations with OPS systems and TMS, addressing arty delays in a.timely manner. bversawveiiicle qua*rly .inspections to ensure DO1'co.mpliance and up-to-date annual labels .. .Investigated/coorclinated with authorized officers 6n issues such as accident late pickups . aridproperty damages. Updated dr:iver Hcertses _and medical c ds in the -Cb AS system, induding disqualifying out-of-date_ document's.-
.Assisted with onboardfng d\i.vers ensuring all required docutnents are completed a11d receiv_ed .. |