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Candidate's Name
Street Address  nw 64 streetMiami.FL Street Address
PHONE NUMBER AVAILABLEEMAIL AVAILABLEWork ExperienceTeleperformance- Technical Advisor North Fort Lauderdale, FL8/2017-1/2018Listen to customer request referring to alphabetical or geographical directions to answer question and provide telephone informationDiagnose, troubleshoot, and resolve hardware, software, or other network and system problems replacing defect component when necessaryConfer with customer by telephone to provide information about products and service taking orders cancel account or obtain detailed complaintsAmerican Guard Service  Security Officer Miami,Fl1/2017-3/2017Patrolled the facility and serve as a general security presence and visible deterrent to crime and rule infractionReport all incidents, accidents, and medical emergencies to law enforcementMonitor the area for unauthorize and left items entering the portRgis Inventory  Inventory Associate Pembroke Pine, FL6/2016 9/2016Ability to work and count accurately in a fast-paced environmentPossess good organizational and multi-tasking skills and proficient in handling hand held computersAble to demonstrate effective customer service skillsAbility to work assigned shifts on a flexible schedule with varying hoursInsurance Agent - Convey Health Solutions Miramar, FL06/2015 - 02/2016Arranged for debt repayment or repayment schedule, based on customers financial situations.Located and notified customers of delinquent accounts by mail, telephone, or personal visits.Advised customers of necessary actions and strategies for debt repayment.Advised customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise.Conferred with customers by telephone to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.Located and monitored overdue accounts, using computers and a variety of automated systems.Answered customer questions regarding problems with their accounts.Recorded information about financial status of customers and status of collection efforts.EducationCertification in Business and Clerical Atlanta Job Corp Atlanta, GAHigh School Diploma Atlanta Job Corp Atlanta, GACertificationClass D-Security Licensed and Certified  Dept. Of Agriculture and Consumer Service