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Click here or scroll down to respond to this candidateCandidate's Name
Tampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEI am a very outgoing person that loves to work with everyone no matter the job. Very disciplined and focused on getting the task at hand done in a timely matter. Customer service and the quality of the service are always the most important to me.Authorized to work in the US for any employerWork ExperienceTechnical Support SpecialistThe Walt Disney Company-Tampa, FLFebruary 2024 to Present Support guest via phone and chat Account support Guide guest with product selection Manage time and quality of work while unsupervised. Founder and CEOFinkel Delivery Co.-Tampa, FLJanuary 2020 to Present Deliver various products for thousands of customers a year. Insure the best customer service possible. Consistently holds over 98% customer satisfactory. IT TechnicianBay Business Edge-Saint Petersburg, FLAugust 2023 to December 2023 Networking Access control Desktop & Laptop Repair Software Install, Update, and Repair Customer ServiceManagerAMC Theatres-Tampa, FLJune 2019 to May 2023 Counting the safe and all cash drawers. Server upkeep through maintenance. Navigating multiple software's to complete the task. Customer service. General maintenance of the building. Bank DepositsFloor ManagerQuality Web Printing-Gainesville, FLMay 2015 to August 2016 Packaging advertisement for customers. Printing materials for customers and clients. Deliveries to USPS distribution site. Coordinating staff to produce two times the amount of service than the previous year. EducationBachelor's degree in Cybersecurity and Information Assurance Western Governors University - Salt Lake City, UTDecember 2023 to PresentSome College in Computer ScienceUniversity of Montevallo - Birmingham, ALAugust 2017 to August 2019High schoolGainesville High School - Gainesville, FL2013 to June 2017Skills Office Word, Office Excel, and Office Power Point (5 years) Computer Science (4 years) Sales (3 years) Google Docs (5 years) Retail sales (3 years) Windows (5 years) Leadership (4 years) Conflict management (2 years) Supervising experience (3 years) Cash handling (2 years) Delivery driver experience (4 years) Restaurant experience (4 years) Management (4 years) Writing skills Customer service (6 years) English Linux Live Chat Technical Support Help Desk Operating Systems Network Support Computer Networking Desktop Support DHCPCertifications and LicensesDriver's LicenseDecember 2016 to PresentNon-CDL Class CTechnical Support FundamentalsJuly 2023 to PresentIssuing Organization: GoogleCredential ID: TGW2LATLGZXTCredential URL: https://www.coursera.org/account/accomplishments/certificate/TGW2LATLGZXT The Bits and Bytes of Computer NetworkingJuly 2023 to PresentIssuing Organization: GoogleCredential ID:KPTHRWPRATE4Credential URL: https://www.coursera.org/account/accomplishments/certificate/KPTHRWPRATE4 Operating Systems and You: Becoming a Power UserJuly 2023 to PresentIssuing Organization : GoogleCredential ID:GWL8HH4MP5BBCredential Link : https://www.coursera.org/account/accomplishments/certificate/GWL8HH4MP5BB Google IT Support ProfessionalJuly 2023 to PresentCredential ID: V37UVF8A97P9https://www.credly.com/badges/b2b06474-5f6a-422b-abdf-ddba317f7962/linked_in_profile Comptia A+ CertificationJuly 2024 to July 2027Credential Badge:https://www.credly.com/badges/a232d0d9-964c-418f-a2da-bbb2898f9f8a/linked_in_profile |
