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| | Click here or scroll down to respond to this candidateCandidate's Name
Brandywine, MD Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEAuthorized to work in the US for any employerWork ExperienceReceiving SupervisorThomas Somerville-Upper Marlboro, MDJune 2019 to July 2024Hours per week: 40Daily responsibilities include handling all inbound appointment setting by phone or via email. Managing the order manager through a total warehouse logistical system. Receiving with a RF scanner as well as closing out purchase orders and warehouse transfers stock adjustments and payroll as well as other essential things.I am also responsible for filing and maintenance of all inbound paper work. This is done electronically First by scanning and creating a folder for proper assortment. Files are created into PDF than assigned to the appropriate folder. All paper files are than filed in alphabetic order and stored. Experienced in inventory control and quality control to ensure all material are accounted for. Also check the warehouse still for inventory that still purchase/delivery and finance invoices. Operated a Forklift / Reach Truck inside the warehouse to move materials around and place them onto to outgoing trucks for delivery or on pallets placed in designated area ready for delivery. Warehouse/DriverA&M Supply-Upper Marlboro, MDDecember 2014 to May 2019Hours per week: 40Operated a company owned truck to facilitate in the delivery, pick-up, and relocating of interior building materials, including hardwood plywood, composite panels, high pressure laminates, adhesives, hardware, coatings, flooring and cabinets for the residential and commercial construction markets in the state of Maryland.Operated a forklift inside the warehouse to move materials around and place them onto to outgoing trucks for delivery.Experienced in inventory control to ensure all material are accounted for that the warehouse still has for purchase/delivery and finances.Maintained a fully operational and logistical warehouse which I also set up to include running line using a high rise to properly place access points to allow connectivity throughout the warehouse. Trained several employees on the new TWL system with order picking and dispatching the correct orders in a timely manner to customers.Assisted staff with any IT issues such as trouble shooting computers, printers, scanners, RF scanner, ZDF printer and lap tops.I am the backup morning dispatcher to include dispatching and loading trucks in the morning to ensure that the products are loaded in a safe condition for deliveries. DetailerAction Auto Body Shop-Upper Marlboro, MDDecember 2013 to December 2014Responsible for the timely maintenance and upkeep of precision mechanical parts and hoses that kept the car wash performing at optimum performance. I ensured that parts and equipment remained clean, free of damage and in compliance with industry standards and regulations. I have a specific skill set in the area of controlling equipment such as HVAC.I was responsible for picking up and dropping off customers vehicles from dealerships or at their homes and offices. In this role I ensured that the customers were aware of the time of pickup and delivery of their vehicles. I catered to their schedules to ensure we provided "Superior Customer Service". In order to provide "World Class Customer Service" I personally detailed their vehicles and went over the quality of my work with our customers when I returned their vehicles to them. My priority was to ensure that the customer was satisfied with the quality of my work and wanted to return to our car wash in the future. I have an overall knowledge of the principles and methods for moving goods by road, including relative costs and benefits which, ensures the company remains productive, efficient and produces a good overall net profit on every vehicle that we serviced. I paid strict attention to detail. I remained current on company, state and federal laws regarding the policies, procedures, and strategies that promote the proper use of equipment and vehicles which ensures that people, property and institutions are protected at all times.I wrote estimates for customers damaged vehicle.I was also responsible for training junior personnel on these tasks and inspected their work for quality and attention to detail and provided remedial training as needed. My work required me to be in peek physical condition in order to move quickly and be able to handle heavy lifting. I believed in working hard and as soon as one assignment was completed I sought additional tasks. I worked overtime as needed and maintained a very positive attitude. DetailerClassic Collision Center-Severn, MDJune 2013 to November 2013Salary: 10.00 USD Per HourHours per week: 40Severn, MD United States Reason for Leaving: Better pay DetailerResponsible for the timely maintenance and upkeep of precision mechanical parts and hoses that keep the car wash performing at optimum performance. I ensure that parts and equipment remain clean, free of damage and in compliance with industry standards and regulations. I have a specific skill set in the area of controlling equipment such as HVAC.I am responsible for picking up and dropping off customers vehicles from dealerships or at their homes and offices. In this role I ensure that the customers are aware of the time of pickup and delivery of their vehicles. I cater to their schedules to ensure we provide "Superior Customer Service". In order to provide"World Class Customer Service" I personally detail their vehicles and go over the quality of my work with our customers when I return their vehicles to them. My priority is to ensure that the customer is satisfied with the quality of my work and will want to return to our car wash in the future. I have an overall knowledge of the principles and methods for moving goods by road, including relative costs and benefits which, ensures the company remains productive, efficient and produces a good overall net profit on every vehicle that we service. I pay strict attention to detail. I remain current on company, state and federal laws regarding the policies, procedures, and strategies that promote the proper use of equipment and vehicles which ensures that people, property and institutions are protected at all times. I am also responsible for training junior personnel on these tasks and inspect their work for quality and attention to detail and provide remedial training as needed. My work requires me to be in peek physical condition in order to move quickly and be able to handle heavy lifting. I believe in working hard and as soon as one assignment is completed I seek additional tasks. I work overtime as needed and maintain a very positive attitude. Toyota of Bowie-Bowie, MDFebruary 2011 to March 2013United States Reason for Leaving: Laid OffDetail/Building ManagerToyota of BowieFebruary 2011 to March 2013As the Detail/Building Manager I determined staffing requirements, interviewed, hired and trained employees under my command and control. I managed staff, prepared work schedules and assigned specific duties to my employees based on their level of expertise and based on the scheduled workload for each specific day. I determined the type of cleaning supplies needed to satisfy customers' needs and wishes and maintained a high vehicle delivery quality (VDQ). As the Building manager of 50-100 employees, I was responsible for assigning staff to properly clean the building to include moping and waxing the floors, removing trash from all receptacles both inside and outside the building and cleaning and maintaining the restrooms in optimum condition. In addition I assigned staff to repair and replenish the lights within the interior of the building. I conducted spot checks to ensure that the work performed by my team was done in a very professional and courteous manner. The quality work that my team produced ensured that customers felt good about the environment they were in and that they were comfortable returning for future work which, lead to increased revenue for the company.As the Detail Manager I assigned staff to change the oil and tires on customer's vehicles. I performed quality assurance checks to ensure all aspects of the work were completed professionally and in a very timely manner and I spoke to our customers about their satisfaction with our services. I taught my staff how to properly mix cleaning solutions, abrasive compositions, and/or other compounds, according to specific formulas which left the customers vehicles looking brand new. In addition if staff called in sick or could not come in due to inclement weather I rolled up my sleeves and filled in to ensure we provided the most efficient, friendly and customer friendly service possible. I was responsible for the timely maintenance and upkeep of precision mechanical parts and hoses that kept the car wash performing at optimum performance. I ensured that parts and equipment remained clean, free of damage and in compliance with industry standards and regulations. I have a specific skill set in the area of controlling equipment such as HVAC. I was responsible for picking up and dropping off customers vehicles from dealerships or at their homes and offices. In this role I ensured that the customers were aware of the time of pickup and delivery of their vehicles. I catered to their schedules to ensure we provided "Superior Customer Service". In order to provide "World Class Customer Service" I personally detailed their vehicles and went over the quality of my work with our customers when I returned their vehicles to them. My priority was to ensure that the customer was satisfied with the quality of my work and wanted to return to our car wash in the future. I have an overall knowledge of the principles and methods for moving goods by road, including relative costs and benefits which, ensures the company remains productive, efficient and produces a good overall net profit on every vehicle that we service. I paid strict attention to detail. I remained current on company, state and federal laws regarding the policies, procedures, and strategies that promote the proper use of equipment and vehicles which ensures that people, property and institutions are protected at all times. I was also responsible for training junior personnel on these tasks and inspected their work for quality and attention to detail and provide remedial training as needed. My work required me to be in peek physical condition in order to move quickly and be able to handle heavy lifting. I believed in working hard and as soon as one assignment was completed I sought additional tasks. I worked overtime as needed and maintained a very positive attitude. Lead DetailerEvent Solution InternationalOctober 2009 to January 2011JobAs the Lead Detailer I was responsible for inspecting vehicles for cleanliness, damage, and compliance with standards and regulations. When discrepancies were found I filled out the appropriate paperwork to ensure the dealership received the appropriate insurance payout for damage and/or for the services that were required of my team to fix the issues. This process ensured that the dealership maintained maximum profitability.Responsible for the timely maintenance and upkeep of precision mechanical parts and hoses that kept the car wash performing at optimum performance. I ensured that parts and equipment remained clean, free of damage and in compliance with industry standards and regulations. I have a specific skill set in the area of controlling equipment such as HVAC.I was responsible for picking up and dropping off customers vehicles from dealerships or at their homes and offices. In this role I ensured that the customers were aware of the time of pickup and delivery of their vehicles. I catered to their schedules to ensure we provided "Superior Customer Service". In order to provide "World Class Customer Service" I personally detailed their vehicles and went over the quality of my work with our customers when I returned their vehicles to them. My priority was to ensure that the customer was satisfied with the quality of my work and wanted to return to our car wash in the future. I have an overall knowledge of the principles and methods for moving goods by road, including relative costs and benefits which, ensures the company remains productive, efficient and produces a good overall net profit on every vehicle that we service. I paid strict attention to detail. I remained current on company, state and federal laws regarding the policies, procedures, and strategies that promote the proper use of equipment and vehicles which ensures that people, property and institutions are protected at all times. I was also responsible for training junior personnel on these tasks and inspected their work for quality and attention to detail and provide remedial training as needed. My work required me to be in peek physical condition in order to move quickly and be able to handle heavy lifting. I believed in working hard and as soon as one assignment was completed I sought additional tasks. I worked overtime as needed and maintained a very positive attitude. Car SalesmanDarcars Ford-Lanham, MDMay 2009 to October 2009As a professional Car Salesman my responsibilities included greeting the customer with a warm friendly smile and listening to and gathering their wants and needs. I worked with them to determine which vehicles best fit within their budget and still met their list of wants and needs. I showed the customers several vehicles that met their wish list and allowed them to select the new or used vehicle which they liked the best.I was able to describe the features and warranties of both new and used vehicles. In addition I was able to accurately describe and demonstrate key features of the vehicles they were looking at and was able to convince those looking for a vehicle to buy the vehicle from our dealership. I also arranged for the customer to work out financing through our dealership which added increased revenue to the company. FloaterDelight Skate Palace-Capitol Heights, MDOctober 2008 to May 2009Hours per week: 35As a floater I ensured that skaters kept moving and skating while inside the ring. This was done to reduce congestion and to reduce the chances of injury to skaters on the skating floor. I was also responsible for assisting customers in picking the right size of skates. This was crucial to ensuring a decreased likelihood of injury to our customers.Other duties included fixing broken skates and replacing worn out shoe laces. I was also responsible for the preparation of food items in the kitchen and for taking food and refreshment orders and serving food and refreshments in a timely manner to our clientele EducationBachelor's Degree in Game Arts and DesignArt Institute of Washington RosslynMay 2008Skills Receiving Clerk Shipping Receiving Recieving Reach Truck RF Scanner Order Picker Communication skills Adobe Creative Suite Time management Team management Conflict management Cleaning Environmental services Custodial experience Sales Cash register Recruiting Supervising experience Computer skills Microsoft Office Organizational skills Accounts payable Accounting software QuickBooksCertifications and LicensesForklift CertificationPresentDriver's LicenseNon-CDL Class CAssessmentsAttention to detail ProficientNovember 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientWarehouse safety ProficientNovember 2022Using safe practices in a warehouse settingFull results: ProficientSupervisory skills: Motivating & assessing employees Proficient June 2024Motivating others to achieve objectives and identifying improvements or corrective actions Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |