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Candidate's Name  119 Brookhaven Street Cincinnati, Ohio 45215PHONE NUMBER AVAILABLE Email: EMAIL AVAILABLEObjective:To acquire a human service, counseling, provide strong customer service, caring and attending for people, and management within a company and or organization.Education:Masters Social Work G.P.A 3.9 2014- 2017Northern Kentucky UniversityBachelors Human Services and Counseling G.P.A 3.75 2012- 2013Lindsey Wilson CollegeAssociates Arts G.P.A. PHONE NUMBER AVAILABLECincinnati State Technical and Community CollegeProfessional Experience:Blue Ridge Vista Healthcare 2017- presentMental Health TechnicianAssisting in patient assessmentCoordinating mental health care servicesIdentifying the personal needs of patientsMonitoring and documenting careCincinnati Childrens Hospital Medical Center 2016 - 2017Mental Health SpecialistActing as an advocate for our youth to assist them in ensuring that their basic needs are metActively participating in implementing treatment/academic plans.Advocate for patient needs and facilitate communication between staff, patient and familiesCreate and maintain a safe environment for behavioral patientsProvide 1:1 support for medical patients presenting with behavioral needsUtilizing effective group management techniques and working successfully with high-risk youth.Summit Behavioral Healthcare 2014- 2016Therapeutic Program WorkerCreating a safe and therapeutic environment with clients throughout the day.Handling and assisting in crisis situations, utilizing approved crisis de-escalation and (TCI) Therapeutic Crisis Intervention techniques.Providing personal assistance, medical attention, emotional support, or other personal care to others such as patients and or clientsSupporting and fostering an environment that promotes independence and productivity through coaching in personal care needs such as health, hygiene, independent living, and life skills.Aramark Healthcare 2011- 2014DispatcherDealing with critical traumatic situationsHelp and service both patients and staffLocate and deliver durable medical equipmentRespond quickly to emergenciesVolunteered Internship/Practicum Services:Evanston Academy Jan 2012- December 2013A Sound Mind Counseling Services May 2015- May 2017Skills:Ability to initiate, organize and successfully follow through on projectsAHA Heart Saver & First Aid certifiedAttentive listenerCare Procedures (e.g., taking of vital signs, rendering of baths/showers, appropriate lifting & positioning procedures, first aid)Core Skills TrainingCrisis Intervention TechniquesExcellent Strong Interpersonal Problem-Solving SkillsCPRDetail-orientedEmotional intelligence to impact positive results in all professional and personal interactionsEmpatheticExcellent organizational skills for efficient outcomes of multi-tasks and focusesFluent in Spanish and American Sign LanguageNon-Violent Physical Crisis InterventionOperation of Motor VehicleProficient in computer software programs (AVATAR, EPIC, Microsoft Office, MyLearningPoint, Patient Care System)Possess a strong aptitude for problem-solving and conflict resolutionPossess strong effective communication skills with a diverse populationPatient Care AssistantRecognized excellence in customer service skillsRestraint Method TechniquesSelf-Defense Method TechniquesSensitiveTrauma Informed CareReferences: Provided upon request