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Intake Specialist Resume Conyers, GA
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Title Intake specialist
Target Location US-GA-Conyers
Email Available with paid plan
Phone Available with paid plan
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O'KEYA GRANT
Conyers, GA Street Address
EMAIL AVAILABLE
PHONE NUMBER AVAILABLE

Willing to relocate: Anywhere
Authorized to work in the US for any employer


Work Experience

Behavior Aide
Murphy Harpst Children's Centers-Conyers, GA
November 2023 to Present

. Ensure the safety and basic emotional needs of the residents are met, providing the necessary
supervision and individual attention.
. Serve as a role model to communicate and support the basic, rules procedures and programs to our
residents.
.Provide various aspects of the plan of care for residents, including Proper documentation, and
encouraging/supporting residents in meeting their goals.
. Maintain cleanliness.
. Participate in activities with residents and assist with transportation needs as assigned.
. Complete the mandatory annual training requirements as assigned.
. Become certified and maintain certification in CPR/FIRST AID Medication Administration, and the physical
restraint method to be performed when necessary.

Intake Specialist
Covenant House Georgia-Atlanta, GA
February 2023 to Present

. Maintain a log of all calls inquiring about the Covenant House for placement of residents.
. Follow-up concerning residents who are referred to the program and maintain a file on follow-up and
appropriate disposition on referrals.
. Interact with various agencies to obtain all necessary information on each resident prior to placement.
. Collaboratively revies files on prospective residents to be scheduled for placement with program
management: staff higher risk candidates with the operation manager and clinical supervisor.
. Responsible for tracking referrals and placement in ETO and ensuring that required demographic
information is fully documented.
. Send out timely email with information regarding residents who may be scheduled for an interview.
. Review files on prospective residents to be scheduled for placement, making sure all required paperwork
is in .Copy file for staff and submit an original file to ETO on residents being placed in the program.
. Attending weekly meeting to communicate scheduled intakes, to staff, referrals and to keep abreast
of potential and planned.
discharges.
. Communicate with the staff concerning all significant information on a resident.
. Answer phone calls received on the desk phone as well on the cell phone and respond accordingly.
. Answer questions about the program and services.
. Communicate and express significant information pertaining to the program to adults entering the
program.
. Add intake information to ETO, HIMS on the same day as placement occurs.
Resident Assistant
Covenant House-Atlanta, GA
August 2022 to February 2023

. Provide direct engagement.
supervision and support to youth
residing in shelter.
. Operate fully out of CHG mission, vision, and 5 principles and maintain.
an environment that displays this culture
. Ensure that the floor and rooms are clean, safe and well-lit in preparation for the new youth entering
the program. Ensure that floors and room remain serviceable throughout youth residency.
Monitor program and 5client activities to ensure a safe and secure environment. Including, but not limited
to securing the unit in an event of an altercation, conducting room searches in accordance with CHG
policy, and assisting with evacuation during drills and emergencies.
. Welcome youth to floor and orientation.
youth to floor expectations, Mission
Statement and 5 principles
.Assist youth with preparation for the day. Support youth in life skills ,laundry ,ironing, cleaning
. Provide support to Case Managers as needed, distribute appointment slips.
appointment follow up, collection and filing of paperwork, assist with file maintenance and compliance.
. Must have an understanding of the youth service plan.
. Maintain ETO records and clearly document all youth activities and meaningful interactions using the
S.O.A.P. format.
. Escort youths to other agencies and services when needed and necessary hospitals, mass transit
. Conduct room searches for youth.
shelter residents after emergency evacuations to ensure everyone is safely off the floor.
. Provide direct support and monitoring when escorting youth to clothing rooms, being in the cafeteria
for meals, participating in recreation activities, group activities and special events.
. Directly
engage with youth at all levels of service,

. Complete all incident reports fully an/d correctly by end of shift and submit to appropriate parties.
. Participate in all required trainings, supervision and staff meetings.
. performs- other duties as assigned/needed.

House Manager
SCO Family of Services-Deer Park, NY
July 2021 to July 2022

. Orient new residents to house activities, regulations and responsibilities.
. Be available to residents for informal counseling discussions of problems, goals
. Conduct weekly house meetings with residents helping them to assume responsibility for the smooth
running of house.
. Portray a positive role model for residents, particularly showing them the skills necessary to live
independently
. Coordinate with the Case Manager, the delivery of services for each resident
. Provide direct supervision and evaluation of staff.
. Scheduled staff coverage
. Manage the household budget on a monthly basis, petty cash
. See to the physical needs of the house. Inform the program director about needed repairs
. Attend staff meetings, have quarterly meetings with staff
. Supervise the maintaining of a daily log of house activities by staff
. Perform other duties as assigned
. Transport residents on appointments

Medical Coordinator/Dsp
ACDS, Inc.-Wantagh, NY
May 2021 to July 2022

.In collaboration with the RN, ensure that all medical appointments are scheduled in a timely manner
and in accordance with regulations.
.Prepare clinical consultation forms for all medical appointments.
.In collaboration with the RN and the Residence Manager, ensure that there is sufficient staff scheduled
for each appointment so the appointment can be attended in a timely manner
.Accompany individuals and/or staff on a medical appointments whenever possible.
.Ensure that all medical documentation is reviewed and signed by the RN and/or Residence Manager.
File all medical documentation in the individuals medical binder once signed.
.Ensure that all medical appointments are up to date
.Ensure that all physician recommendations are documented and implemented.
.Develop weekly/monthly (as determine by the RN and the Residence manager)medical appointments
calender
Medications
.Maintain and obtain AMAP certification
.Ensure that all prescriptions are submitted to Chem Rx pharmacy upon receipt.
.count/record medications upon delivery if an AMAP receives the medication ensure that they have been
counted and recorded properly
Complete client Specific sheet when new medications are delivered.
.check Medication cart/Room weekly to ensure there are no expired medications and that there are
sufficient medications for a minimum of five days
.Ensure that Chem Pharmacy receives all original prescriptions.
.Review and log all control substance review the log for control substance weekly to ensure compliance
and validate count.
.In collaboration with RN discontinue medication when indicated by prescribing physician.
.Ensure that all AMAP signatures are on the MAR prior to the first administration each month file MAR
documentation monthly
.Order medical supplies
.Preparation of off site medications (home visits ,trips )and inclusion of documentation of same for
individuals in accordance with OPWDD regulations and agency policy and procedures.
Documentation
.Assist RN in maintenance of Individuals medical binders
.Assist RN in completion of forms infection control
(monthly) medical appointment (monthly)nursing report resident report (monthly)
.Complete all paperwork as requested by RN Resident Manager
.Ensure pharmacy review is scheduled and completed quarterly
.Review /monitor Bowel Movement chart daily report any issues to RN and Manager

DSP (Direct Support Professional)
ACDS, Inc.-New York, NY
May 2019 to July 2022

Provide and asst residents promoting the highest level of health,safety,and independence
Teach and support individuals in all activities of daily living
Including personal hygiene, cooking, house cleaning ,laundry,shopping,budgeting,community integration
Asst in the implementation of individual goals and protocols of residents
Transport residents as needed give medication update mar, take on doctor visits,interact with
parents,inventory medication order medication

Counselor/Resident Assistant
SCO Family of Services-Suffolk County, NY
January 2021 to July 2021

.Make decisions when necessary and appropriate in keeping with house regulations and guidelines,such
as phone use. curfew,etc
.Be available to residents for discussion of problems needs and emergencies as they arise.
Answer the telephone,take and give information as necessary.
Supervise the planning and preparation of meals. Assist and instruct residents in menu planning food
shopping and meal preparation.
Provide and implement recreational activities in consultation with residents
Provide transportation to job interviews or other necessary activities.
Assist residents in the care and maintenance of the house
Teach independent living and parenting skills and assist residents to carry these out.Help them to find
employment,housing and to connect with community resources when necessary
Attend staff meeting and in-service training as required
Record all pertinent information in the daily log and progress notes and communicate any problems to
the house manager or case manager

Program Director
God little angels daycare-Hempstead, NY
March 2005 to June 2021

Responsibilities
open close day care take care of children transport arts n crafts prepare meals change diapers make sure
children are in a safe environment make sure daycare is clean interact with OCFS when needed also when
after school kids arrive help with homework give snacks also interact with parents summer periods help
organize summer program and help with trips and also, clerical paper work for daycare ,supervised over
staff ,processed payroll biweekly ,did monthly fire drills made sure staff was current with all mandatory
trainings made sure all daycare children was in compliance with the state

Accomplishments
help the children get ready for the school year

Skills Used
CPR FIRSTAID

Direct care worker
Hope for youth-Bayshore, Ny
February 2010 to February 2012

Responsibilities
I was responsible for bathing children prepare meal pick them up from school plan weekend activities
take to doctors appointment give medications when needed also washed their clothes help them with
their chores arts n crafts transport to visits

Skills Used
CPR FIRSTAID
i


Education

Bussiness
LaGuardia community college


Skills
  Teaching
  CPR (2 years)
  Childcare
  English
  Microsoft Office
  Caregiving
  Clerical experience
  Individual / group counseling
  Medical documentation
  Residential cleaning
  Maintenance
  Medication administration
  Menu planning
  ADLs
  Budgeting
  Case management
  Cleaning
  Direct support
  Child & family counseling
  Food preparation
  Daycare
  Supervising experience
  Developmental disabilities experience
  Autism experience
  Experience with children
  Infection control
  Meal preparation
  Organizational skills
  Cooking
  Laundry
  Payroll
  Crisis Intervention
  Supervising experience
  Childcare
  Teaching
  Early childhood education
  First aid
  Computer skills


Certifications and Licenses

CPR/First Aid

CPR

driver's license

CPR Certification

Driver's License

Teaching Certification

First Aid Certification

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