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Street Address Chardon RoadEuclid, Ohio Street Address
PHONE NUMBER AVAILABLE (Cell)Objective
To obtain a position that will enable me to use my strong communication skills, customer service skills, strong educational background, and ability to work well with people and work in managed care.Relevant ExperienceLincoln Electric
22801 St Clair AveEuclid Ohio 44117June 2021 to February 2022Ranger Assembly LineEngine Weilder/AssemblerBuilt GeneratorsAssemble enginesBox Mount FinisherMorelite Inc23775 Commerce Park Ste 5Beachwood Ohio 44122February 2022 to PresentProgram Coordinator
Prospect for new clients
Cold calling new customers
Client base all over USAWarehouse package/inventory
Caresource
5900 Landerbrook Drive Ste.300Mayfield Hts, Ohio 44124January 2019- June 2021BH Patient Navigator Mycare Provide support and assistance for Case Managers and Team Leads Find resources/providers for BH members Assist with UTR members through claims, next of kin contact, addresses through Authorized Reps and Legal guardians. Keeping contact with members PCPs, Next of kin for any updated information.
Reviewed Cases and Claims to check on recent ED visits, admissions. Etc. Assist co-workers with heavy workloads to lend support to ensure every HEDIS measure is met.Cleveland Clinic Foundation January 2008 January 201918901 Lakeshore BlvdEuclid, Ohio 44119 Assist Patients with gaining access to medical treatment facilities Greet patients as they arrive to the front desk / information center Take patient data such as name, age, medical history and medical complaint Document information into the hospital database by ensuring that accuracy measures are taken into account Ask patients for insurance information and verify coverageOther ExperienceH & R Block December 2007 - February 2008Wade Park BranchCleveland, Ohio 44108
Maintain knowledge of tax requirements of the company by conferring with external agents Perform research work associated with tax information in order to provide insight into future tax directives Provide information to the management on how a company can save tax Organize the mechanics of tax work for tax consultants Ensure that all employees are complying with the company s tax regulations
QualificationsExcellent Customer Service/Communication skills (Phone and verbal).Type 50 wpm with no errorsMicrosoft Office Certified (Word Power Point Excel, Access)Credit card processing thru Chase I TerminalEducationBowling Green State University
Bachelor of Arts in Communication May 2007Focus: Human Resources, Social Work, Sales, and CommunicationsReferences Available Upon Request |