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Click here or scroll down to respond to this candidateTWANDA PROFESSIONAL SUMMARY
MACK Committed healthcare professional offering 5 years of
demonstrated success in home healthcare. Committed to
delivering consistent and focused attention to client safety, comfort
PHONE NUMBER AVAILABLE and dignity.
Level-headed health professional who remains calm and effective
EMAIL AVAILABLE in extremely difficult and stressful situations.
Strong belief in importance of companionship and support in
4215 park ave apt 3C, Bronx,
patient care.
NY 10457
EXPERIENCE
SKILLS
PATIENT
Commercial Janitorial Cleaning, Ranaqua Parks
Built long-term customer
Bronx, NY
relationships and advised
January 2013 January 2014
customers on purchases and
Care First aid and safety Dementia and Alzheimer's knowledge
promotions. Monitored cash
Trustworthy companion Companionship and emotional support
drawers in multiple checkout
Compassionate caregiver Efficient and reliable team player
stations to ensure adequate cash
Culinary talent Adaptable Committed team player
supply. GED: 2018
Compassionate Care plan assessment, Inspected facility and
grounds and picked up any trash.
Cleaned building floors by sweeping, mopping, scrubbing and
ADDITIONAL vacuuming.
INFORMATION Mixed water and detergents in containers to prepare chemical
cleaning solutions.
Sanitized bathrooms, showers and locker ro0ms.
Licensed/Certified Home
Health AideEC HOME HEALTH AIDE
Avondale Care Group LLC
New York, NY
March 2016 Current
Maintained a clean, safe and well-organized patient
environment.
Ensured safety and well-being of each patient in alignment with
care plan.
Worked to improve and enhance patient lives through effective
and compassionate care.
Supervised daily activities and provided assistance when needed.
Responded appropriately to the physical, emotional and
developmental needs of patients.
Helped patients move in and out of beds, baths, wheelchair's and
automobiles.
Cooked appetizing and satisfying meals and snacks.
Scheduled and accompanied clients to medical appointments.
Followed safe lifting techniques and individual resident lifting
instructions.
Helped residents programming goals and increase their
independence.
CUSTOMER SERVICE REPRESENTATIVE
Marshalls
New York, NY
August 2006 December 2013
Answered an average of 30 calls per day by addressing customer
inquiries, solving problems and providing new product
information.
Recommended, selected and helped locate and obtain
out-of-stock product based on customer requests.
Ensured superior customer experience by addressing customer
concerns, demonstrating empathy and resolving problems on
the spot.
Provided ongoing guest service, including giving fashion advice.
Maintained cleanliness and presentation of stock room and
production floor.
Directed calls to appropriate individuals and departments.
EDUCATION
GED
Hanac program
new york, NY
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