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Click here or scroll down to respond to this candidateCandidate's Name
Orlando, Florida Street Address
PHONE NUMBER AVAILABLE EMAIL AVAILABLEHighly qualified and results-driven bilingual professional demonstrating solid interpersonal, communication, and problem-solving skills. Adept at providing exemplary customer service, mentoring other employees, and achieving all company goals and objectives. Currently seeking a position, which will utilize all skills, abilities and areas of expertise as follow:Customer ServiceAdministrative SupportInformation VerificationStrategic NegotiationTeam CollaborationRelationship BuildingPositive AttitudeClient/ Vendor RelationsWORK EXPERIENCE:Miller Ale House Orlando, FlJanuary 2024- CurrentServerFamiliarize guests with menus and daily specials, accurate recording food and drink orders, running multi-course meals and tallying billsTalk orders and serve orders and answer questions or make recommendations for other productsEnsure tables are enjoying their meals and taking action to correct any problemsPartnered with team members to serve food and beverages that exceeded guests expectationsEnsure that new upcoming servers follow directions of the company guidelines in guest satisfactions and food safety proceduresMcDonalds Longwood Longwood, FlMay 2020- Jan2021Assistant General ManagerProjection month to date and year to dateScheduling 65+ crew and ManagersWeekly safety meetingsElectronically processing paperworkEnsure food safety procedures are being metScheduling new hire to orientationCrew evaluationWeekly/ Monthly inventory P&LUncle Julios International Drive Orlando, FLNovember 2018 Aug 2021Server/ MentorFamiliarize guests with menus and daily specials, accurate recording food and drink orders, running multi-course meals and tallying billsTalk orders and serve orders and answer questions or make recommendations for other productsEnsure tables are enjoying their meals and taking action to correct any problemsPartnered with team members to serve food and beverages that exceeded guests expectationsEnsure that new upcoming servers follow directions of the company guidelines in guest satisfactions and food safety proceduresOlive Garden Sand Lake RoadOrlando, FLServerFebruary 2017 - 2019Familiarize guests with menu and daily specials, accurately recording food and drink orders, running multi-course meals and tallying billsTake and serve orders and answer questions or make recommendations for other productsEnsure tables are enjoying their meals and take action to correct any problemsPartnered with team members to serve food and beverages that exceeded guests expectationsMcDonalds International Dr.Orlando, FLService ManagerJuly 2016 February 2017Oversee employee work in front and back of restaurants to ensure compliance with company policies, regulations, and food safety guidelinesConsistently exceed daily weekly and monthly sales targets while maintaining costs and keeping employee turnover lawScheduling job applicants interviews and new hires orientationMcDonalds Fst.Bakersfield, CAService ManagerMarch 2012 May 2016Performed facility walk-throughs to ensure cleanliness and prepared needs at beginning and end of shiftsCompleted restaurant opening and closing procedures and managing depositsProduced monthly reports detailing sales trends and forecastsCERTIFICATESServSafe Certificate Manager (exp. 08/08/2025)Southern California Management CertificateEDUCATIONValencia CollegeAssociate in ScienceOrlando, FLExpected Graduation: summer 2021Vista High SchoolHigh School DiplomaBakersfield, CASpring 2008 |
