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Click here or scroll down to respond to this candidateCandidate's Name
Bellbrook, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLESelf-motivated professional offering strong time management, communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Proficient experience working face to face with people on a day-to-day basis with over 15 years of customer service experience.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceRegional HR Business Partner/Regional Recruiter/Regional Administrative Coordinator /Regional Office ManagerAflac - Dayton, OHJanuary 2023 to Present Business partners with the Regional Sales Manager Hiring New Recruits Guiding New Agents through the pre-licensing process File claim Contract New Agents Build SIT Codes Broker contracts Submit account transfers Submit commission reissues Work with office 365 Read reports and find errors Conduct virtual interviews Administrative duties Find recruits on Indeed Schedule appointments Manage Regional Managers schedule Applicant Tracking Systems (ATS)Nursing AssistantSt. Leonard Senior Living Community - Centerville, OH July 2021 to January 2023 Worked in a nursing home Took care of approximately 17 or more hospice, elderly and disabled patients daily Served meals Aided residents with personal hygiene Provided patients/residents with care and companionship Aided in lifting residents when necessary Recorded resident care daily Cleaned and sanitized rooms Changed bed linens Performed postmortem care, if needed Assisted residents with activities of daily living Monitored vital signsBartender/Cook/ServerAMVETS - Dayton, OHSeptember 2021 to July 2022 Preparing alcoholic and non-alcoholic beverages. Ring food and beverages into POS. Prep, cook and prepare food for guests. Assisted with inventory management. Maintained neat, clean and well stocked workstation. Responsible for large amounts of cash. Maintain a professional demeanor in high stress environment. Process membership/hall rental payments via cash and credit card. Bartender/ServerThe American Legion - Huber Heights, OHSeptember 2020 to September 2021 Preparing alcoholic and non-alcoholic beverages. Ring food and beverages into POS. Help keep track of inventory. Maintained neat, clean and well stocked workstation. Responsible for large amounts of cash. Maintain a professional demeanor in high stress environment Process membership/hall rental payments via cash and credit card. Full Time HomemakerMy House - Pittsburgh, PAOctober 2008 to September 2020 Meal prep Child care Budgeting Coordinating other household management activities Do laundry and change bed linens Organize weekly schedules for family Medication remindersBank TellerCity Co. Federal Credit Union - Pittsburgh, PAJune 2017 to October 2018 Opened accounts including checking and savings. Handle payroll for City Employees Pay/sign/process loans. Assisted customers with deposits and withdrawals. Data entry Organize files File loans and documentsAdministrative Assistant/Personal AssistantGrater Consulting - Pittsburgh, PASeptember 2015 to February 2017 Organized campaign for State Representative Mike Turzai. Handled cash deposits and donations Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Dispersed incoming mail to correct recipients throughout the office. Organized files, developed spreadsheets, faxed reports and scanned documents. Received and distributed faxes and mail in a timely manner Administrative Assistant/ReceptionistBruckman School of Dance - Pittsburgh, PAOctober 2012 to August 2014 Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Maintained an up-to-date department organizational chart. Made copies, sent faxes and handled all incoming and outgoing correspondence. Handled cash payments from customer. Organized recitals and competitions for the studio. Server/Customer ServicePrimanti Corporation - Primanti Bros. Restaurant & Bar - Pittsburgh, PA September 2012 to August 2013 Accepted payment from customers and made change as necessary. Checked identification to ensure that they met minimum age requirements for consumption of alcoholic beverages Cleaned bars, work areas, and tables Loaded dishwashers and hand-washed items such as pots, pans, knives Located items requested by customers Maintained a professional tone at all times, including during peak rush hours. Customer Service/Trusted AdvisorTELEPERFOMANCE USA - Fairborn, OHJune 2011 to August 2012 Provide customer service/support by answering calls and questions for AT&T customers about billing, devices and networks. Explaining charges on the bill in depth line by line. Taking notes while listening attentively and responding to customers requests. Solving technical issues by troubleshooting over the phone giving device and application specific instructions. Using proper escalating procedures when an issue or customer demands it. Assistant ManagerTaco Bell - Fairborn, OHNovember 2007 to June 2011 Scheduled and directed staff in daily work assignments to maximize productivity. Interview, hire, train and fire employees Responsible for cash in the drawers and the safe. Efficiently resolved problems or concerns to the satisfaction of all involved parties. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Developed and maintained exceptional customer service standards. Supervised a team of over 10 employees.Cashier/Customer Service/Sales AssociateTaco Bell - Fairborn, OHFebruary 2006 to November 2007 Accepted payment from customers and made change as necessary. Responsible for cash drawer. Counted drawer at the beginning of shift and at the end of a shift. Assessed customer needs and responded to questions. Cleaned and straightened work area. Provided professional and courteous service at all times. Up-sold additional menu items, beverages and desserts to increase restaurant profits. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. EducationHigh school diplomaFairborn High School - Fairborn, OHSeptember 2005 to May 2009Skills Bartending (2 years) Serving Experience (10+ years) Laundry (10+ years) Cooking (10+ years) Restaurant Experience (10+ years) Kitchen Experience (10+ years) Banquet Experience (1 year) Host/Hostess (10+ years) Food Service (10+ years) Cashiering (10+ years) Restaurant Management Shift Management Cash Handling (10+ years) Merchandising Microsoft Word Sales (10+ years) Meal Preparation Cleaning Experience (1 year) POS (10+ years) Microsoft Powerpoint (4 years) Management (3 years) Hospitality (10+ years) Marketing (3 years) Leadership (7 years) Filing (7 years) Customer service (10+ years) Cash handling (10+ years) Leadership (10+ years) Training & development (10+ years) Bookkeeping (4 years) Hospitality (10+ years) Negotiation Personal Assistant Experience Typing (10+ years) HR Sourcing (2 years) RecruitingCertifications and LicensesDriver's LicenseDecember 2023 to December 2031AssessmentsFood service: Customer situations ProficientAugust 2023Identifying and addressing customer needs in a food service setting Full results: ProficientSales skills ProficientJune 2022Influencing and negotiating with customersFull results: ProficientWork style: Professionalism ProficientJune 2022Tendency to be accountable, professional, open to feedback, and act with integrity at work Full results: ProficientCustomer service ProficientNovember 2023Identifying and resolving common customer issuesFull results: ProficientOffice manager ProficientJune 2023Scheduling and budgetingFull results: ProficientCooking skills: Basic food preparation Proficient December 2023Preparing food, using cooking equipment, and converting ingredient measurements Full results: ProficientAdministrative assistant/receptionist Proficient June 2022Using basic scheduling and organizational skills in an office setting Full results: ProficientManagement & leadership skills: Impact & influence Proficient November 2022Choosing the most effective strategy to inspire and influence others to meet business objectives Full results: ProficientMedical receptionist skills ProficientDecember 2023Managing physician schedules and maintaining accurate patient records Full results: ProficientAttention to detail ProficientJune 2022Identifying differences in materials, following instructions, and detecting details among distracting informationFull results: ProficientRestaurant manager ProficientJune 2022Managing restaurant staff and meeting customer expectations Full results: ProficientSpreadsheets with Microsoft Excel ProficientAugust 2022Knowledge of various Microsoft Excel features, functions, and formulas Full results: ProficientBartending ProficientMarch 2023Understanding, pouring, and mixing drink ordersFull results: ProficientAdministrative support professional fit Proficient November 2023Measures the traits that are important for successful administrative support professionals Full results: ProficientFiling & organization ProficientJune 2022Arranging and managing information or materials using a set of rules Full results: ProficientRecruiting ProficientJune 2023Managing the candidate sourcing and selection process Full results: ProficientFood service: Customer situations ProficientSeptember 2023Identifying and addressing customer needs in a food service setting Full results: ProficientScheduling ProficientJune 2022Cross-referencing agendas and itineraries to avoid scheduling conflicts Full results: ProficientWork style: Reliability ProficientJune 2022Tendency to be reliable, dependable, and act with integrity at work Full results: ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
