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Customer Service Team Leader Resume Fort...
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Title Customer Service Team Leader
Target Location US-FL-Fort Lauderdale
Email Available with paid plan
Phone Available with paid plan
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SKILLSOrganizedTeam PlayerCandidate's Name
Team LeaderOperatorAccountabilityCustomer ServicePick & PackResponsable and always willing to help.Computer SkillsInternet Explorer, Google docs, SheetsJAEDYN JENKINSProfileWORK EXPERIENCEwork experienceJob type PositionMonth YearMonth YearWendys (2020)Taking customer orders and processing payments.- Preparing and cooking food items according to Wendy's standards.- Assembling and packaging orders accurately and efficiently.- Maintaining cleanliness and sanitation standards in the work area.- Assisting with inventory management and restocking supplies.- Providing friendly and efficient customer service.- Operating cash registers and handling cash transactions.- Following Wendy's policies and procedures for food safety and quality.FedEx, April 2 - Aug 19 (2022)- Lead a team of employees, ensuring efficient operations and timely delivery of packages- Oversaw inventory management, including tracking and replenishing supplies- Resolved customer inquiries and concerns, providing exceptional serviceRadial, Oct 8 - 31 (2022)- handle radio equipment,- maintain all equipment are stored and packaged properly in packaging,-Manage and count inventory, Sort items-Assemble the pallets- Stock and Organized all ProductsMcLane Food Distribution ( 2022 - 2023)Assemble the palletsStock and Organized ProductsCheck inventoryReceived, inspected, and stored incoming shipments, ensuring accuracy and proper documentation- Picked and packed orders for shipment, meeting quality and productivity standardsOperated warehouse equipment, such as forklifts and pallet jacks, safely and efficiently(Call Center Jobs) ( 2024 - 2024) Teleperformance - EmployeerJob Offer - Bank Of America (Fraud Department)- Ensure that all Clients are helped fully.- Use correct terms and phrases in the greetings to introduce the business and comfort the client.Answering inquiries/ & When requesting any sensitive information from a client be clear and ready to note.- Preventing Fraudulent Activity/Transactions on Cards- Monitor transactions to identify unauthorized charges or fraudulent activity.- Respond promptly to customer inquiries regarding suspicious activities and transactions.- Collaborate with the fraud analysis team to resolve fraud cases efficiently.- Educate customers on security protocols and preventative measures.- Document all fraud alerts, decisions, and actions taken in compliance with bank policies.- Stay updated on the latest fraud detection techniques and banking regulations.- Provide exceptional customer service while ensuring the confidentiality of customer information.Maintaining a clean desk (CDP policy)Using LOP & AOC & - Level of Professionalism /Exercising code of ethicsEnsure clients passed testing verifications through bank terminals to decides wether the person calling is the actual person on the phoneFiling Lost Claims on Credit Card Fraud(Office Management)Work experience 2Job type PositionMonth YearMonth Yea Organize daily classesTeach Students forWell organized, individuals with quite some experience working in a warehouseCONTACTPHONE:PHONE NUMBER AVAILABLEEMAILEMAIL AVAILABLEEDUCATIONSSchool / InstitutionMason Run High SchoolHigh School 2023

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