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Cell: PHONE NUMBER AVAILABLE | Email: EMAIL AVAILABLEPROFESSIONAL ATTRIBUTES P&L (Profit and Loss) Statement Knowledge
Sales and Marketing Expertise
Extensive Employee Development and Training Expertise
Property and Real Estate Knowledge Strong Analytical Skills
SEO (Search Engine Optimization) Skills Excellent Microsoft Office suite skills including Word, Excel, and PowerPointWORK EXPERIENCEBusiness Development Manager January 2021 December 2023Basic Tech Solutions, Birmingham, AL
Bid on procurement contracts for goods and services needed by federal government (primarily military) agencies/departments Located contractors that could provide the goods and services that I bid on and negotiated price(s) for those goods and services (prior to submitting government bids) Handled all training and development of service representatives and technical representatives Ordered products that were successfully bid on, and scheduled installation/delivery of all products Coordinated sales with the supply chain management team; handled all marketing activities for the companyBusiness Development Director January 2016 January 2021Hot Water Haven, Birmingham, AL
Managed all operations of this plumbing supply company including marketing, procurement, training and developing service and technical representatives, and customer service Sold tankless hot water heaters to various client bases; coordinated all sales with supply chain management staff Scheduled installation of tankless hot water heaters, products, and managed/directed company technicians during the installation process; coordinated with lower-level managers to ensure timely work product Resolved all customer service issues including managing warranty work Handled all HR (Human Resources) related issuesMarketing Manager/Sales Manager September 2013 December 2015Vincerio, San Antonio, TX Planned, established, coordinated, and ran sales campaigns for DirecTV, AT&T, ADT and Safelink Implemented and managed sales campaigns for office and various teams; conducted team sales and marketing meetings; supervised sales staff Maintained sales staff by recruiting, selecting, orienting, and training employees; trained staff on compliance issues; handled light HR responsibilities Managed payroll, determined annual unit and gross-profit plans by implementing marketing strategies; analyzed trends and results Built and maintained business relationships with managers of stores we represented
Developed new marketing initiatives; continually developed new sales strategiesBusiness Development Manager/Operations Manager June 2009 September 2013Hot Water Haven, Atlanta, GA Performed similar duties and responsibilities as described above for this company while employed at the Birmingham, AL facilityDirector of Business Development April 2002 June 2009Tucker Consultant Group, Tucker, GA Hired, trained, supervised, and provided creative marketing strategies for twelve (12) employees and management for a full-service insurance sales agency Created marketing strategies to develop a rapport with automotive dealerships, commercial businesses, and individual clients, to increase the sale of various insurance products Generated $10 million in sales of property and casualty insurance premiums Managed and provided expertise in the Consulting and Risk Management Departments Provided business coaching services to small and medium-sized businesses; revised business agreements for small businesses; helped create marketing and sales campaigns for business clients Provided training in the technical writing of grants and proposals for minority businesses Assisted small businesses in analyzing and assessing the operation of their business to reduce claims exposure and business liability Advised clients in every aspect of business operations including proper corporate setup, securing financing, and funding; worked closely with both startup companies and expanding businesses Completed comprehensive review of client insurance and risk management needs Supervised and coordinated the Property Management Division of the business Reviewed and revised lease agreements and client management agreements; hired and trained property locators for the branch Marketed property management services; searched for and analyzed properties for prospective clientsExclusive Agent/Consultant April 1998 April 2002Allstate Insurance Company, Tucker, GA
Set-up and ran the daily operations of insurance agency; managed 10 full-time and 8 part-time employees Sold various insurance products including life, health, homeowners, auto, annuities, and commercial insurance Handled all customer service issues; trained sales staff; set-up and managed all marketing projects in office Managed HR issues for agency; responsible for financial management for the company Within 36 months became one of the top producing agencies in the region (AL, TN, NC, SC, GA, and FL) National Sales Award winner (one of 600 recognized agents out of 15,000 total agents)EDUCATIONPublic Administration and MathBachelor s Degree, South Carolina State University, Orangeburg, SC
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