| | | 20,000+ Fresh Resumes Monthly | |
|
|
| |
Click here or scroll down to respond to this candidateCandidate's Name
Professional SummaryVision-focused and thrive in a fast-paced environment. Ability to handle multiple tasks in tandem, to meet deadlines and implement quality products. Providing an excellent track record of resolving issues, increasing customer satisfaction, and driving overall operational improvement. A team-oriented professional with strong critical thinking and problem-solving abilities. I have over 15 years of experience with a variety of PPM tools and Product Lifecycle Management, Strategic and Project Portfolio implementations, including: Microsoft Project, Jira, Planisware, Planview, ServiceNow.SkillsPPM toolsProduct Lifecycle ManagementMicrosoft ProjectJiraPlaniswarePlanviewServiceNowAgile DevelopmentData securityAccess control measuresITS & business program managementStakeholder collaborationProject scope managementProject planningUser-centered PMM tool developmentRoadmap coordinationProject timeline and milestone managementRelationship managementProject execution and management best practicesStandards, software processes, and tools training and supportRisk managementChange control managementAzure DevOps project facilitationInfrastructure meeting facilitationCommunication and collaboration with stakeholdersHardware upgradesBusiness requirements managementTechnical infrastructure project managementMetrics and reporting developmentOnline Bill Pay project managementEnterprise Asset Management project managementTechnical and analytical guidanceDevelopment and implementation of projectsKey risk indicator reporting automationService Costing Enhancement project managementSoftware customizations and enhancements managementCross-functional portfolio and program project managementPeopleSoft version control application upgradesClient engagement and communicationScrum Master CertifiedScrum Fundamentals CertifiedITIL Foundations IT Service ManagementITIL Operational Support & AnalysisServiceNow Foundations & SIM TrainingExperienceXPERIX, Inc. Rochester Hills, MIProduct Manager10/2019 - 10/2023Led the end-to-end implementation for PLM solution ServiceNow & Planisware, utilizing Agile Development for Software DeliveryDrove integration of new platform with existing systems, ensuring seamless data flow and functionalityImplemented data security and access control measures, ensuring the protection of sensitive product data information stayed in complianceLed key enterprise wide ITS & business programCollaborated closely with key stakeholders; including designers, developers, engineers, and product managers, to define and manage project scope, achieving project objectivesOn-going development of the product vision, strategy, and roadmapFacilitated the business case & requirements, created project plans; adjusting scope, schedule, budget and resourcing where neededGuide the strategic direction, development, and successful launch of user centered PMM toolCoordinate and effectively drive the roadmap for the design and various technical teamsProduce quality work while maintaining a strong sense of urgencyIdentify and manage project timelines and milestones using appropriate toolsDXC Technology RemoteProduct Manager01/2018 - 10/2019Develop and maintain relationships with key industry partners and vendorsModernized platform with existing systems and processesDeveloping standards, processes and templates to align ITS with corporate goals, supporting platform integrationWorked closely with technical leads to gather requirements and timelines for multiple projectsLead and supported other product managers and coordinated cross-functional teamsProvide coaching, management, and mitigation of issues through stressful situationsSupport the development and management of project scope, budget and schedulesDeliver progress reports, requirements documentation, and presentationsDevelop best practices for project execution and managementState of Michigan Lansing, MIProduct/Project Management01/2015 - 01/2018Facilitate weekly executive leadership infrastructure meetingsCommunicated, trained and supported standards, software processes and tools between ITS and the business/agenciesFacilitated project, with over $50 million budgetManage core risks, issues, action items and change controls for SIGMA program, utilizing ServiceNowProvided facilitation regarding Azure DevOps project, supporting DTMBRespond to changing market and business dynamics quickly, providing effective collaboration with stakeholders, leadership and the delivery team.Mercedes-Benz Financial ServicesSenior Consultant Project Management01/2012 - 01/2015Spearheaded hardware upgrades reduce power and rack utilization by 65%Managed business requirements and led technical infrastructure project ($15 million budget), utilizing ServiceNowCommunicated, trained and supported standards, software, tools and processes between ITS and the businessFidelity National Information ServicesProject/Product Manager11/2010 - 12/2011Lead Business e-Banking projects, both locally and globally, utilizing ServiceNowWorked with ITS to develop metrics and reporting for projects, programs, portfolios, and budgetsBuilt and maintained scorecardsKey projects included 12 projects in total, with the key projects beingOnline Bill Pay- Included check fraud, direct deposit, and all related aspects of online billingEAM- Enterprise Asset Management, which covered BeB and CeB Enterprise implementationsProvide technical and analytical guidance to the project teamResponsible for all aspects of the development and implementation of projectsAutomation of key risk indicator reporting- gathering KPI's and adding to dashboardUniversity of Michigan Ann Arbor, MIIT Project Manager/Senior Technical Support Analyst01/2005 - 12/2011Led organizational Service Costing Enhancement integration project, which led to a savings of $100K annuallyManaged multiple software customizations and enhancements to an Enterprise Application Change and Version Control System, utilizing ServiceNowPrioritized, facilitated, and managed high-level cross functional portfolio and program projects that had a significant impact to the businessServed as the client engagement/PM for multiple PeopleSoft version control application upgradesProvided communications accountability to key players and stakeholdersEducationDeVry UniversityInformation Technology Project Management-Master of ScienceEastern Michigan UniversityBusiness Administration-Bachelor of ScienceProfileshttps://LINKEDIN LINK AVAILABLECertificationsScrum Master Certified, 01/2020- credential ID- 754872Scrum Fundamentals CertifiedITIL Foundations IT Service ManagementITIL Operational Support & AnalysisServiceNow Foundations & SIM Training |
