Candidate Information Title Clinical Coordinator Desk Assistant Target Location US-FL-Lakeland Email Available with paid plan	20,000+ Fresh Resumes Monthly     View Phone Numbers     Receive Resume E-mail Alerts     Post Jobs Free     Link your Free Jobs Page     ... and much more Register on Jobvertise Free
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Prescription Desk AssistantReports to Sandy Puretz, Clinical Coordinator SupervisorTraining coordinated/supervised by Sandy Puretz, Clinical Coordinator SupervisorNotification of schedule changes/absences should be emailed to Kate Fincher, Volunteer Coordinator, at EMAIL AVAILABLE and Sandy EMAIL AVAILABLE Job OverviewThe volunteer prescription desk assistant supports the overall efficiency of pharmacy operations by effectively managing and prioritizing prescription inquiries from patients and volunteers. This involves looking up prescriptions in the computer, searching for prescriptions in the pharmacy, answering the telephone, and completing refill request forms.Responsibilities and DutiesEngage with patients and volunteers to gather relevant information, address inquiries, and provide updates on prescription statuses.Obtain and deliver prescriptions to waiting patients.Answer the telephone, take messages, and return calls as needed.Call patients regarding scheduled appointments (clinical and intake) and filled prescriptions.QualificationsExceptional customer service skills.Professional and courteous telephone etiquette.Excellent attention to detail.Effectively navigate and utilize downtime.Basic computer skills.Physical RequirementsRequires sitting, walking and bendingPreferred Minimum Time Commitment3 Months (One  4-hour shift/once per week)  48 hours total Age Minimum18I acknowledge that I have read and understand the above job description in its entirety and am capable of performing all of the stated requirements. Volunteer Signature Date