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Click here or scroll down to respond to this candidateCandidate's Name
Fremont, OH Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONALSUMMARYAccomplished Food Service Director dedicated to increasing sales, diversifying menus and optimizing policies to transform food service operations. Quality- oriented and decisive leader with proactive approach. Talented kitchen leader offer over 20 years of experience in preparing and serving diverse foods. Motivates employees to exceed customer expectations in high-volume settings while maintaining strong quality and cost controls. Service-oriented with good multitasking, safety management and decision-making skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. SKILLS Business AcumenCorrective ActionsPortion ControlCatering SupervisionStaff SupervisionChef ConsultationsMenu DevelopmentFood Safety ControlResident SatisfactionCleaning and Sanitation OversightCatering ServicesSchedule Crew MembersDeveloping Special Dishes andRecipesWORK HISTORY FOOD SERVICE DIRECTOR 06/2014 to CURRENT Health Care Services Group Fremont, OHPlanned operations to effectively cover needs while controlling costs and maximizing service.Developed strategies to improve food service levels for busy facility handling 3 meals each day.Maintained sound financial footing by overseeing department profit, loss and budgeting.Delivered in-depth training to workers in food preparation and customer- facing roles to promote strong team performance.Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction. Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste. Worked with qualified chef to diversify menu with new offerings. Consulted with marketing to revise presentation and sales approaches. Managed staff schedules and maintained adequate coverage for all shifts. Oversaw food preparation and monitored safety protocols. Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.Implemented effective inventory control systems to reduce food spoilage and waste.REGIONAL FOOD SERVICE DIRECTOR 07/2022 to 07/2023Livewell Assisted Living Newark, NJBuilt relationships with customers and community to establish long-term business growth.Achieved sales goals and service targets by cultivating and securing new customer relationships.Resolved problems with high-profile customers to maintain relationships and increase return customer base.Collaborated with upper management to implement continuous improvements and exceed team goals.Managed accounts to retain existing relationships and grow share of business.Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement. FOOD SERVICE MANAGER 04/2011 to 06/2014Sunsrise Senior Living Bethesda, MDTrained and supervised new staff to enhance customer service skills and comply with food safety standards.Maintained effective supply levels by monitoring and reordering food stock and dry goods.Maintained compliance with company policies and procedures for food safety, sanitation, and quality.Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction. Oversaw training of more than 15 team members.Collaborated with other departments to coordinate events and promotions. Oversaw food preparation and monitored safety protocols. Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.Purchased food and cultivated strong vendor relationships. EDUCATION Bachelor of Arts Business Administration And Management 06/2017 Strayer University, Washington, DCAssociate of Arts Culinary Arts 06/2012Lincoln Technical Institute -Columbia MD, Columbia, MD Accomplishments: Dean's List-Strayer UniversityCertified Food Service Facility ManagerServSafe Food Protection Manager-(CDM)ServSafe Instructor/Proctor-National Restaurant Association |
