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Click here or scroll down to respond to this candidateCandidate's Name
Gaithersburg, MD- PHONE NUMBER AVAILABLE - EMAIL AVAILABLESUMMARYHighly skilled and results-oriented professional with a strong background in management. Proven record of accomplishment in various roles, including educational center management, supervisor at USPS, and IT technical support. Experienced in budgeting, data analysis, customer service, and team collaboration. Trained in Network+, Cybersecurity, and AWS. Familiar with Synergy. CERTIFICATIONS Industrial Electrician Technical and Vocational Certification 02 Level 1 Advanced MBA Technical and Vocational Training Certificate 10 Programmable Logic Controller (PLC) Programming 02 Microsoft Office Excel Certified 02PROFESSIONAL EXPERIENCEFreelance Electrical TechnicianDMV Washington DC-Maryland-Virginia February 2018-Present Offer technical ability on a contract basis to clients in the DMV area, specializing in electrical systems and solutions. Independently manage and execute electrical projects, including installation, troubleshooting, and maintenance of electrical systems. Conduct thorough electrical assessments to show issues, recommend improvements, and implement effective solutions. Collaborate closely with clients to understand their specific electrical needs and provide customized solutions to meet or exceed expectations. Establish and support positive client relationships, resulting in repeat business and referrals within the local community. Demonstrate strong problem-solving skills, quickly finding and resolving electrical issues to minimize downtime and perfect system performance. Keep abreast of emerging technologies in electrical engineering, attending workshops and training sessions to enhance skills and stay at the forefront of industry advancements. Tutoring and Substitute Teacher, MCPS-MD September 2013 - present Instructed diverse classes encompassing Math, Science, and Art, catering to an average of 20 students per class. Developed and implemented tailored lesson plans to accommodate various learning styles and academic levels. Collaborated with fellow educators to create engaging and effective teaching materials, contributing to a dynamic and innovative learning environment. Maintained a positive and inclusive atmosphere, fostering a sense of community and mutual respect among students. Demonstrated adaptability by seamlessly transitioning between different grade levels, adapting teaching strategies to meet specific educational needs. Established positive relationships with students, parents, and colleagues, effectively communicating and addressing concerns to ensure a supportive learning environment. Utilized technology and multimedia resources to enhance the learning experience and ease interactive lessons. Implemented formative and summative assessment strategies, including grading assignments and providing constructive feedback to help students progress. Aided in extracurricular activities, such as organizing and taking part in educational events and field trips, contributing to students' holistic development.Customer Service SupervisorUSPS, Silver Spring, MD August 2013-February 2017 Managed mail. Oversaw limits. Implemented efficiency. Conducted processing Led customer Developed improve Collaborated continuous Played workflow Proactively prevention Maintained sessions Utilized strategies a customer-a data key for service employee processing satisfaction. and to and regular techniques, of improvement named a staff. enhance role analysis with safe streamlined service minimizing implemented focused quality in and cross-training and schedules the and disruptions. operational to compliant and addressed planning and team, find functional distribution initiatives. delays. procedures safety sessions efficiency. trends a and resolving performance work and performance. protocols. timekeeping, potential teams and for execution operations, that environment, staff, areas inquiries to reduced issues address tracking focusing for of perfecting ensuring improvement, and peak in processing operational conducting mail system, complaints on season customer processing, productivity the providing efficient operations, times implementing regular challenges promptly service and contributing and and feedback safety increased ensuring excellence, to prompt adhering and enhance audits data-implement to to operational processing employees driven smooth to the and mail overall overtime training of to IT Technical SupervisorKhedmatresan Mihan, Karaj, Iran March 2007-October 2010 Assembled and configured hardware and software assets for best performance. Monitored and supported computer systems and networks, resolving issues promptly. Conducted electrical safety verifications on network equipment. Service TechnicianEdareh - Bargh of Karaj (State Power Company) March 2009-October 2010 Serviced high voltage power lines, performed transformer load calculations, and supervised installations. Supplied maintenance and service to ensure best performance and safety. Operations ManagerMohajer Language Institute, Karaj, Iran October 2004-September 2006 Coordinated supply chain management, including procurement and supplier ranking. Managed day-to-day operations, scheduling, training program coordination, and staff recruitment. Oversaw payroll, accounts receivable, and accounts payable. EDUCATIONBachelor of Science, Electrical Engineering Azad University, Tehran, Iran September 1999-August 2005 |
