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Click here or scroll down to respond to this candidateCandidate's Name
Tampa, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEPossess strong desire, organizational and planning skills as well as exceptional people skills. Looking for a challenging role. As a previous entrepreneur of my own business for close to 11 years, I've learned and acquired many skills and tools that make me a valuable and versatile asset. In both my careers, as a License & Title Agent and owner of an Adult Family Care Home, I am self motivated and dependable while achieving high performance with minimal supervision. Demonstrated the ability to complete tasks accurately despite interruptions and competing demands. Authorized to work in the US for any employerWork ExperienceAmazon Fulfillment AssociateAmazon - Nashville, TNMarch 2021 to PresentStarted at Amazon as just a wrap down associate, and since starting with the company, I have relocated from Tennessee to Tampa, Florida and have progressed from a picker where I pulled items that customers order online, to now a Problem Solve Associate. In this role I assist in correcting items that have improper skus and quality issues. Sometimes process damaged items that can not be sold to our customers. Insurance AgentKaiser Permanente - Oakland, CAOctober 2020 to February 2021Worked remotely from home in this position as it was during the Covid-19 pandemic, In this role I took calls from new and returning clients to provide them with information regarding health care plans that best suited their needs. Took time to listen to their needs, wants, and provided them with care and empathy when needed.Followed up with new clients to make sure they received all their new health insurance cards and even helped coordinate their appointments for them.Client Care ManagerHome Care Assistance - Franklin, TNNovember 2019 to April 2020As a Client Care Manager I was responsible for all of our clients needs and concerns from them as well as their family members some of my duties included Doing meet/greets with our new clients and their family members to introduce them to the caregiver that would be assigned to the client and that would be caring for them as scheduled. Wanted to make sure all concerns were addressed and all questions were answered. Keeping up with our client's records and any significant health changes to provide continued care that met their needs. Visited clients that were hospitalized and worked closely with the discharge planners to coordinate our client's smooth transition back to home Met with prospects interested in the services that we provided and would do intake Followed up with prospects that didn't sign up for services at first meeting to see how I could help them to make the decision to choose our company for their loved ones care Generated new clientele by attending networking events and growing relations with other care companiesLicense/Title AgentEnterprise Holdings - Franklin, TNOctober 2014 to November 2019As a Title Agent for Enterprise, I was handled all our fleets title and registrations and worked closely with the county DMV offices to make sure we had current registrations and titles for new and existing vehicles and trucks.Independent Retail MerchandiserThe News Group - Tampa, FLFebruary 2014 to August 2014Tampa, FlIndependent Retail MerchandiserAs a Retail Merchandiser, I worked completely independently servicing multiple clients in various locations throughout the city. Duties included receiving of new shipments of merchandise, removing & rotating of older titles, and restocking with new ones. Prepared stock for return to corporate for proper credit of merchandise. Completed assignment surveys and communicated with store managers regarding any issues or concerns they had and resolved them if there were. Promptly reported any out of stock items to management.Owner & Operator of my Adult Family Care Home. Licensed Candidate's Name Adult Family Care Home - Valrico, FL June 2003 to January 2014Valrico, FlAdult Care ProviderOwner & Operator of my Adult Family Care Home. Licensed through the State of Florida and AHCA for over 10 years, I cared for residents who struggled with mental health in my home. Providing not only assistance with medications, preparation of meals, transportation to physician appointments, communicated concerns to their physician regarding any significant changes in their health, assistance if needed with daily living skills. Also maintained continuing education courses in First Aid/CPR, medication management & training as well as elder care. Maintained and updated my residents files on daily basis. Leasing ConsultantThe Grand Reserve Apartments - Tampa, FLFebruary 2001 to July 2002Conducted background checks on applicants.Maintained accurate records of all correspondence with and from tenants. Checked rental eligibility by following The Grand Reserve's verification process. Escalated critical issues to the property manager to ensure they were immediately rectified. Provided tours of the property to prospective tenants and offered valuable information in regards to its major features.Promoted the property to businesses in the local area through marketing collateral, phone calls and email messages.Contacted and followed up with tenants on their renewal notices. Assisted clients with corporate relocation services. Encouraged prospective tenants to fill out an application once they had toured the property. Prepared lease agreements and made sure unit was move in ready for new tenants Helped Assistant Manager with accounting of rental payments, prepared and made deposits to the bank EducationHigh School DiplomaAmerican Home School1995Tampa Bay Tech High School TampaSkills Health Insurance Life Insurance Spanish Insurance sales Merchandising Yardi Office management Property leasing Warehouse experience Pallet jack Materials handling Packaging Order pickingCertifications and LicensesCommerce/Insurance LicenseApril 2019First Aid CertificationAssessmentsCustomer Focus & Orientation Highly ProficientJuly 2019Responding to customer situations with sensitivity. Full results: Highly ProficientIndeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field. |
