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Click here or scroll down to respond to this candidateCandidate's Name
Louisville, KY Street Address
PHONE NUMBER AVAILABLE - EMAIL AVAILABLEPROFESSIONAL SUMMARYReliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering 24 years of carrier experience on high-volume routes. Dedicated Mail Carrier with clean driving record and extensive familiarity with local communities, thoroughfares and streets. Delivered mail and packages to recipients while safely performing job functions and meeting deadlines. Excellent planning and communications skills enabled desired results. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.SKILLSCarrier NegotiationsClerical SupportMail-Sorting and Delivery SequenceCustomer Needs AssessmentsReport PreparationPerformance ManagementWORK HISTORY08/2004 to 03/2022 Mail CarrierUS Post Office 303 Court AveOffered friendly and efficient service to customers, handled challenging situations with ease.Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.Handled mail and packages with care to prevent damage during delivery. Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients. Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services. Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.Greeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costs.Communicated customer complaints, requests, and feedback to company management for swift resolution.Distributed mail on foot to residences and businesses, delivering to approximately 600 customers per shiftDistributed mail on foot to residences and businesses, delivering to approximately 600 customers per shiftOffered friendly and efficient service to customers, handled challenging situations with easeFollowed Postal Service policies and procedures to maintain integrity of mail and protect customer informationHandled mail and packages with care to prevent damage during delivery Collected outgoing mail from homes and businesses along routes for customer convenience and initiated delivery to intended recipients Directly interacted with customers to deliver mail, packages, and ordered goods Loaded and secured items in trucks to avoid damage to parcels during delivery Obtains signatures for package deliveries as proof of delivery to avoid discrepanciesCommunicated customer complaints, requests, and feedback to company management for swift resolutionSorted and placed mail into mailboxes and post office boxes with high levels of accuracyGreeted customers and answered questions regarding mail pick up times, postal regulations, and delivery costsInspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shiftKept mail delivery records to track delivered and undelivered items and identify delivery issuesDistributed mail on foot to residences and businesses, delivering to approximately 600 customers per shiftUsed portable devices to maintain system records by scanning items delivered to homes and businessesAltered routes to accommodate changing conditions or road closures in delivery areasObserved traffic and safety regulations for safe transport and delivery of mail 02/1990 to 02/1998 Office File Clerk/supply Petty Officer United States Navy, Ship's Serviceman San Diego, CA Examined, categorized, and sorted incoming documents. Assisted with data entry and administrative support tasks to help meet team goals. Sorted and classified documents into appropriate filing systems for increased traceability.Maintained physical and computer-based filing systems. Assisted with document scanning and imaging projects to support accurate file back-up.Monitored and updated filing systems to meet organization standards. Managed sensitive or confidential files with attention to data security and storage policies.Created, implemented and monitored filing systems for easy retrieval of records. Restored old files and archived completed files for future reference. Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.Identified and corrected inconsistencies in filing systems for increased accuracy. Compiled and inventoried documents for archival.Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.Maintained log books and spreadsheets documenting file data and storage receipts. Maintained organized filing system to facilitate easy retrieval of documents. Compiled, sorted and filed high volume of documents. Operated office equipment to scan and copy documents. Added and updated records with current materials.Created and printed labels for well-organized filing. Cleaned up files regularly by removing outdated information for archival or disposal.Retrieved file information and made copies for authorized users. Followed security protocols to protect sensitive and proprietary information. Classified files based on source, type or other details. EDUCATION08/2017 Master of Arts: Business And Organizational Security Management Webster University - St Louis, MO |
