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Click here or scroll down to respond to this candidateCandidate's Name
Byron, GA PHONE NUMBER AVAILABLE EMAIL AVAILABLESummaryHighly motivated and meticulous Sales Manager with 8 years experience in competitive market positioning, sales cycle negotiations and relationship leveraging. Well versed in lead generation, revenue & profit growth. Experience in project management and product management life cycle. Proficient in business process optimization, team building and budget administration. Professional ExperienceZLINE Kitchen and Bath Atlanta, GARegional Sales Manager Southeast March 2022 - Present Manage,design and plan trainings and events in the field to represent ZLINE Training Account Mangers on sales and customer service. Ensuring all team members have completed required trainings monthly, quarterly, yearly. Defining and overseeing long term sales strategy for the region. Collaboration with other channel leads on developing strategies and goals for the region. Achieved sales goals by engaging accounts via training and management allowing for increase in sales 100% YOY. Expanded companies customer reach by onboarding new accounts, allowing for 50% growth in displaying stores YOY. Train account employees by implementing a virtual training program allowing team to cut training time down by 50% while training triple amount of accounts per week. Created Brand partnerships with key industry players by leveraging relationship building skills to increase companies presence online and in person events. Streamlined referral program by working with larger accounts to help smaller accounts make sales. This allowed for more efficiency and time management for the account team and increased sales across accounts by 10% YOY. Attend KBIS, Buying Group trade shows, Build Expos, etc and represent the company creating lead generation for ZLINE and Accounts under management. Samsung Home Appliances Macon, GAMarket Sales Manager March 2021 March 2022 Drive incremental sales and market share by training and partnering with sales team growing a book of business to over $3 Million. Leading group trainings weekly to assure all members meet training goals. Increased sell through rate by building relationships with store management and sales team leading to 1% increase MOM. Implemented Team sales trainings at Lowes, Home Depot and Best Buy by working with Sales leads. Over 80% of account locations achieved positive sales growth Month over Month. Store Planograms were followed by working one on one with the merchandising team allowing for a 98% planogram approval rating. Gathered Market intelligence by leveraging key relationships in stores allowing company to gather insight into competitors, customer shopping patterns, and sales teams opinions. Represent Samsung at KBIS and CES allowing me to hone my large public gathering speaking skills.Hargray Fiber Macon, GAAccount Executive II June 2020 - March 2021 Achieved monthly, quarterly, and annual revenue targets by prospecting for new business and identifying business needs. Increase of sales by 20% MOM. Responsible for all facets of account management creating a 99% account renewal rate Build out of the new fiber section opening up over 50 businesses to our product by uncovering business needs in this area allowing us to bring on 35% of companies in the area.Cell Phone Repair Macon, GAGeneral Manager July 2017 May 2020 Created Refurbished Device Sales program by sourcing product nationally and implementing a sales program along with sales training on the product. Increased sales per location by over 50% per month. Implemented Sales Training program across multiple locations by creating a program and training in person across multiple locations. Employee knowledge on products, sales tactics and customer service was increased and streamlined across all locations. Planogram update and retail security were improved by organizing planograms across all locations and implementing security devices were needed. Increased POS sales and accessory sales by upwards of 50%. Lowered shrinkage to less than $500 per month per store. Streamlined Inventory by implementing a more efficient ordering process. Increased cash flow across all locations. Developed management training program for employee growth. Opening up opportunities for employees to move into Assistant manager, Operation manager and General manager positions. Developed hiring standards to be used across multiple locations. Allowing for increased higher rate and greater retention.Verizon Wireless Milledgeville, GAOperations Manager June 2015 May 2017 Obtained acceptable shrink level by conducting inventory counts, training employees on proper procedures and streamlining inventory. Store was able to maintain below 1% shrink rate over 80% of the time. Trained new hires on operations and procedures for the store during weekly team meetings leading to a more knowledgeable group and better work environment among colleagues. Implemented Product training program for store employees and customers. Lead weekly trainings on new product launches, specs and how-to programs. Increased employee knowledge and increased efficiency of the Customer Service Team. Managed Floor team by handling escalations, assigning customers to representatives and managing flow of sales floor.LPL Financial Warner Robins, GATechnology Coordinator April 2011 - June 2015 Manage Operations and Technology for multi representative office creating streamlined and efficient standards. Managed System and Technology upgrade for company including desktops, tablets, mobile devices and phone system allowing for more efficient and mobile office team. Client Services Representative March 2008 - March 2011 Organize Client Appreciation Events including, dinners, guest speakers, gifts, etc. Helped to keep customer retention rate at 98% YOY. Improved Customer Review process by creating quarterly review project that consolidated customer reviews, streamlined review process and allowed for digital review.EducationBachelors of Science in Psychology, Middle Georgia State University Associates of Science in Business Administration, Middle Georgia State University Product Management Certification, Product HQ, 2023 Core CompetenciesSales Training, Customer Support Training, Decision-Making, Conflict Management, Project Implementation, SourcingTechnical Skills:VIIA, SAP, Microsoft Office, Outlook, Teams, Dynamics, Salesforce, Outreach, iWork, Android, Google Docs, ADP |
