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Click here or scroll down to respond to this candidateCandidate's Name
EMAIL AVAILABLE PHONE NUMBER AVAILABLE Nicholasville, KYIT and Networking Specialist certified in hardware and software administration. Experienced with remote desktop support and hardware installations. Looking for an opportunity to support desktop and network administration. Willing to work remote and/or onsite.Work ExperienceLogicalis IT Support TechnicianNov 2021 Feb 2022 Bloomfield, MIProvide Tier 1 and Tier 2 technical support to end-users, resolving hardware and software issues.Manage user accounts, permissions, and access controls using Active Directory.Install, configure, and maintain desktop and laptop computers, printers, and other peripherals.Monitor and manage network performance, including troubleshooting connectivity issues.Create and maintain technical documentation for end-user support and IT procedures.Train and assist users in the use of software applications and hardware.Collaborate with senior IT staff to implement new technologies and solutions.Robert Half Technologies Hardware and software field supportSep 2019 Nov 2021 Lexington, KYProvide on-site technical support for hardware and software issues across multiple client locations.Install, configure, and maintain desktops, laptops, printers, and mobile devices.Troubleshoot and resolve network connectivity issues, ensuring minimal downtime for users.Manage software deployments and updates, ensuring compliance with company policies.Perform system diagnostics, hardware upgrades, and repairs in the field.Collaborate with remote IT teams to implement solutions and escalate complex issues.Maintain detailed service logs, tracking resolutions, and ensuring accurate reporting to management.Camco Logging Services Unit Manager OnsiteMar 2003 Jun 2013 Santa Fe, TXOversee day-to-day operations of the logging unit, ensuring adherence to safety standards and operational efficiency.Lead and manage a team of [X] loggers, equipment operators, and support staff, fostering a culture of safety and teamwork.Develop and implement logging plans, including equipment scheduling, resource allocation, and site preparation.Monitor logging operations to ensure compliance with environmental regulations and company policies.Coordinate with logistics teams to manage the transportation of logs to mills, ensuring timely and efficient delivery.Conduct regular inspections of logging equipment, overseeing maintenance and repairs to minimize downtime.Prepare and manage budgets for logging operations, optimizing costs while maintaining high operational standards.Report on production metrics, safety incidents, and project progress to senior management.EducationUniversity of Houston Master of Science, Petroleum Engineering Houston, TXUniversity of Oklahoma Bachelor of Science, Chemistry Norman, OKBCTC Associates of Science, Networking Technology Lexington, KYTRUE IA Cyber Academy Body of Knowledge Cert. CABOK Cybersecurity OnlineCertificationsCompTIA A+CCNA and CompTIA Security+ are recently expiredSkillsAnalytical reasoning, excellent communication, technical presentations, network administration, configure and troubleshoot Cisco routers, switches, and firewalls, update and backup Windows OS, MS Office, MS outlook, Windows maintenance and troubleshooting, PC maintenance, Windows active directory, MS exchange, ServiceNow ticketing |
