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Click here or scroll down to respond to this candidateCandidate's Name
Street Address , USPHONE NUMBER AVAILABLEEMAIL AVAILABLEWhen assisting with clients, I am a friendly and professional customer service expert with a strong background working to meet customer needs.When it comes to communicating with customers and vendors, analyzing and resolving complex issues, and keeping detailed records of account interactions, you'll be in good shape. Service-oriented team player with a track record of providing high-quality support. Solid team player with an outgoing, upbeat demeanor and a track record of building rapport with clients. Upbeat and vivacious, with grace in dealing with adversity via resourcefulness and adaptability. Flexible team player with experience in program management, customer relationship management, document control, and scheduling.Customer Service Representative with exceptional oral and written communication, active listening, and problem-solving abilities.Strong interpersonal skills, including the ability to relate to and empathize with people from all walks of life.ProofreadingCheerful and energeticProfessional telephone demeanorSavvy negotiatorDependable and reliableData entryQuality assurancePlexis POS system operationsResearchProficient in MS OfficeCreative problem solvingHigh-energy attitudeCritical thinkingExcellent multi-taskerMedical terminology knowledgeMicrosoft WordData collectionRecordkeeping strengthsEffective team playerActive listeningFlexible scheduleDetail-orientedMinute takingGrammarMulti-Task ManagementCourteous demeanorCustomer serviceStrong communication skillsPromotional supportSuperior communication skillsService standard complianceFilingGED - 2001Summerville High School - Summerville, SCHuman Services - Some college (No degree)Trident Technical College - North Charleston, SCProfessional SummarySkillsEducationCustomer Representative - February, 2007 to December, 2012 Days inn - North Charleston, South CarolinaListened to the questions and concerns of customers in order to provide answers or responses. Met and exceeded performance goals by approaching all interactions with an organized and relationship-driven approach.Assisted customers by answering a wide range of questions about available merchandise, current prices, and upcoming company changes.Provided excellent customer service by quickly resolving issues and responding to inquiries. Embraced the spotlight on customer service by cultivating a courteous and welcoming environment for visitors.Entered customer interaction details into [Software] to track requests, document problems, and record solutions offered.Reviewed and updated customer account profiles in [Software]. Processed [Number] invoices and mailed documentation to clients each [Timeframe]. Use standard office equipment and computer programs. Was in charge of keeping financial accounts in order by processing customer adjustments. Accepted credit card payments and offered self-serve payment options after explaining charges on customer bills.Cpr certifiedWork HistoryAccomplishments |
