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Candidate Information
Title Retail Sales Customer Service
Target Location US-VA-Wakefield
Email Available with paid plan
Phone Available with paid plan
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08/2022 - 04/2024 Assistant Manager RetailFamily Dollar, Wakefield, VADirectly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.Street Address /2021 - 04/2022 Patient Access RepresentativeBon Secours Southside Medical, Petersburg, VAAssist patients in obtaining services, understanding policies and making health care decisions.10/2017 - 10/2020 Retail Sales Clerk, Retail Salespersons Cracker Barrel Old Country Store, Roanoke Rapids, NC Listened to customer needs and desires to identify and recommend optimal products. Improved operational efficiencies while managing customers requests, store inventory, transactions. Monitored customers for signs of security concerns and escalated issues to management. Organized store merchandise racks and displays to promote and maintain visually appealing environments. Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions. Managed efficient cash register operations, including scanning items, processing payments and issuing receipts. Maintained up-to-date knowledge of store sales, payment policies and security standards. 11/2016 - 08/2017 Field InterviewerWestat, Rockville, MDCollect data, interview individuals at their house, collect bio samples. Screened all applicants based on qualifications and background. Observed participants and recorded results.04/2016 - 11/2016 Cashier, CashiersNew Dixie Mart, Gaston, NCTrain new employees. Restocked, arranged and organized merchandise in front lanes to drive product sales. Checked identification for proof-of-age and refusing alcohol sales to underage customers. Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Checked prices for customers and processed items sold by scanning bar codes. Processed POS transactions, including checks, cash and credit purchases or refunds. Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies. Reviewed and resolved differences between accounting information and cash drawer. Resolved issues with POS systems, card readers and receipt printers to prevent customer delays.12/2014 - 01/2015 Cashier, CashiersGaston Blue Flame, Gaston, NCReviewed and resolved differences between accounting information and cash drawer. Checked identification for proof-of-age and refusing alcohol sales to underage customers. Reconciled cash drawer at start and end of each shift, Michelle WagesP.O. Box 64, Wakefield, VA 23888Phone: PHONE NUMBER AVAILABLEEmail: EMAIL AVAILABLEEmployment Historyaccounting for errors and resolving discrepancies. Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency. Counted cash in register drawer to balance register at beginning and end of shift. Checked prices for customers and processed items sold by scanning barcodes. Resolved issues with POS systems, card readers and receipt printers to prevent customer delays. Processed POS transactions, including checks, cash and credit purchases or refunds.09/2013 - 08/2014 Cashier and SalespersonThacker's Ace Hardware, Petersburg, VAring up customer handle money put up merchandise use the rf gun relocate items in the rf gun print out labels using the rf gun customer service price changes number changes put up sale signs01/2011 - 03/2012 customer service representativeAAA Carolinas, Roanoke Rapids, NCanswer phones, data entry, customer service.09/2010 - 01/2011 CashierGaston Blue Flame, Gaston, NChelp customer with their purchases, handle money, stocked store, trained new employees, open and closed store04/2006 - 06/2009 Customer Service RepresentativeVangent, Richmond, VACustomer service representatives interact with customers to handle complaints, process orders, and answer questions.Medical Office AdministrationAssociate's DegreeHalifax Community College, Weldon, NCOffice Technology1 Year of College or a Technical or Vocational School ECPI Computer Institute, Virginia Beach, VAused personal computers, typewriters, calculators, Education and TrainingDetailed ReferencesAngela Wells, SupervisorAAA Carolinas1415 East 10th StRoanoke Rapids, NC 27870PHONE NUMBER AVAILABLEMarva Smith, managerGaston Blue Flame100 Pleasant Hill RoadGaston, NC 27832PHONE NUMBER AVAILABLE/pre>

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