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Click here or scroll down to respond to this candidateCandidate's Name
PHONE NUMBER AVAILABLEEMAIL AVAILABLEObjectiveTo obtain a position where my commitment to customer service, building relationships, and resolving complex issues can be used to effectively complete any assignment I am given. Farah LLC -, Rochester Hills, MIJune 2021 - Current Responsible for welcoming patients, guests and overall visitors. Reported and helped resolve patient concerns. Responsible for managing time, checking and recording vitals. Maintained sensitive and confidential patient information. Performed general secretarial/ assistant duties: Data entryAnswered phones / relayed messagesMail and package deliveryCollected labs/specimens and prepared them for pickup. Responded to company faxes, ordered medication/medical equipment. Obtained medical authorizations, and facilitated relationships with other medical facilities. Team Lead Linen DistributorBeaumont Hospital Grosse Pointe, MIApril 2017 August 2021 Accountable for 5 direct reports and ensuring the company brand is upheld. Answered and prioritized escalated phone calls to improve company relationships. Exemplified exceptional multitasking skills with the ability to manage a fast-paced work environment with ease. Assured patient comfortability by delivering essential linens and basic necessities. Assisted with establishing bi-weekly scheduling. Monitored direct reports to ensure they correctly carried out daily tasks. EducationDorsey Schools - Patient Care Technician- Medical Assistant May 2011Phlebotomy USA- Certified phlebotomist2024Awards & acknowledgmentsBLS certified/ CPR certified/ Maintained HIPPA Guidelines 5+ years in phone etiquetteMicrosoft word/ Excel KnowledgeInterpersonal skills/ Clerical experienceSuperior customer services skillAbility to multitask |
