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Click here or scroll down to respond to this candidateCandidate's Name
Street Address PHONE NUMBER AVAILABLE - EMAIL AVAILABLEProfessional Summary-Motivated multi-unit Manager who effectively and efficiently makes decisions while under pressure.-Exceptional financial analysis and organizational skills with a strong desire to uphold high ethical standard of conduct-Division Manager with strong background in management, supervision, training and customer service.-Experience in strong leadership and relationship-building skills-Proficient at profit and loss responsibility including payroll, shrink, inventory reduction and monthly line-by-line analysisSkillsDetail OrientedGoal OrientedPersonnel DevelopmentExcellent customer service skillsStaff training and developmentCustomer relationsStrategic thinkerPROFESSIONAL EXPERIENCEDistrict Manager July 2021 - CurrentIH ServicesEnsure all labor, supply and equipment budget targets are metHire, Train and develop all site personnelEnsure all HR related cases are handled in a timely fashion to include Hiring, terminations, Unemployment hearings and sexual harassment / workman's comp investigationsConduct periodic quality audits in each account - note areas that need improvement and implement plans for effective solutionsConduct periodic face-to-face performance reviews to ensure all customer requirements are met on a consistent basisConduct in-depth training of janitorial services and equipment trainingEnsure safety program implementation and compliance through weekly site visits and safety callsEnsure each location is fully trained and staffedLead and manage all new account startup operations, Manage all site escalationsReview weekly budgets, payroll and complete all site review forms.Store ManagerK&G Superstore May 2019 July 2021Director of 15 sales team membersManaged 5 million in sales volumeResponsible for sales and profitabilityResponsible for all aspects of human resources to include interviewing, hiring, coaching and terminationsResponsible for payroll budgets and submissionsDivision Operations ManagerSuperior Network of Companies Connecticut Market May 2016 May 2019Directed Operations for $40 million in salesManaged and Developing accountsMaintained operations, expenses in line with GP/sales goals, customer service and growth plansUnderstood and promoted DOT Safety rules and regulationsAssumed full Profit and Loss responsibilityAssisted in all Human Resource related mattersReviewed all rental and sales ticketsPlanned Monthly and yearly sales, payroll budgetsCoached the team on Proper selling techniquesStore ManagerTractor Supply Company - Multiple locations, CT April 2013 May 2016Directed entire store operations for sales with a volume of $5.5 millionManaged an employee base of 20 to 30 Associates including 2 assistant managers and 2 key carriersInitiated forecasting, budgeting, cost control, and sales promotion at store levelDirected profit & loss responsibility to include payroll, shrink, inventory reduction and monthly line-by-line analysisSuccessfully opened a new storeTop district sales performer 2013Most profitable store 2014District Operator of the year Award 2014New Store Manager TraineeDesktop SupportCompucom (Cigna) - Bloomfield, CT November 2010 - April 2013Processed all incoming tickets within Service Level Agreement guidelinesBuilt all new laptops and desktops with current software and deploy to customersInstalled printer software to work-at-home, offshore and local customersInstalled hardware in older machines such as hard drives, memory and video cards where applicableProgrammed Avaya phones for deployment.Processed all PC and peripheral inventory on siteUsed HP Service Manager for all proper ticket documentationDiagnose and repair laptop and desktop issues, LAN printers and other peripheral issuesRecovered lost data24 hour local support for on call rotationEDUCATION & DEVELOPMENTAssociate of Arts in Criminal Justice Graduated June 1992Manchester Community College ManchesterSuccessfully completed District and Store Management Training Programs. |
