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Title Customer Service Fort Lauderdale
Target Location US-Fort Lauderdale
Email Available with paid plan
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Candidate's Name  2000 NW 30th AveFort Lauderdale, FL Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEEXPERIENCESeeking an opportunity to utilize my knowledge and experience in management roles in order to assist the company with meeting and/or exceeding their organizational goals.EXPERIENCERestaurant Depot, Pompano Beach, FL  Administrator/Supervisor September 2021 - April 2024 Oversaw staffing levels, providing guidance, training, and performance feedback to ensure productivity and adherence to company standards Managed daily operations, including scheduling, inventory control, and customer service Acted as a liaison between management and staff, effectively communicating company policies, goals, and expectations to ensure accountability Managed payroll operations for the entire plant, ensuring accurate and timely processing of payroll cycles.Persaud and Persaud, LLC, Fort Lauderdale, FL  Site Manager December 2013 - July 2021 Ensured all store sales targets and operational goals were met Proactively assisted customers which resulted in an increase customer satisfaction Accurately processed customer transactions that netted a daily zero cash drawer discrepancy Monitored and organized store inventory for ease of customer shopping experience Significantly improved staff morale and teamwork Office Depot Corporations, Boca Raton, FL  Customer Resolution Specialist March 2000 - December 2014 Resolved escalated customer service issues Actively contacted prospective clients within area of specialization in pursuit of new sales opportunities Ensured solution-oriented knowledge transfer to account teams and client(s) Participated in making necessary changes and adjustments to customer accounts.TECHNICAL SKILLSMicrosoft WordMicrosoft ExcelSOFT SKILLSCommunicationLeadershipTime ManagementTeamworkFlexibility/AdaptabilityEDUCATIONEverest Massage TherapistSchool - Certificate ofCompletionMCI Business Technical School- Certificate of CompletionBeach Channel High School -High School Diploma

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