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Click here or scroll down to respond to this candidateCandidate's Name
Hyndmand, PA Street Address PHONE NUMBER AVAILABLE EMAIL AVAILABLEPROFESSIONALSUMMARYProven track record of enhancing customer satisfaction and sales at Hyndman Deli through exceptional cash handling expertise and patience. Skilled in POS system operation and maintaining store cleanliness, consistently exceeding performance expectations. Achieved significant improvements in workflow coordination and customer loyalty by leveraging strong communication and problem-solving abilities.SKILLS Patience and Tolerance Cleanliness and hygiene Bagging techniques Cash handling expertiseMaintaining store appearance Data Entry Efficiency Payment Processing Stock replenishmentRefunds and exchanges POS System proficiencyPOS System Operation Workflow CoordinationWORK HISTORY CASHIER SPECIALIST /SERVICE DELI CLERK 04/2017 to CURRENT Hyndman Deli Hyndman, PAEnhanced customer satisfaction by providing efficient and accurate cashier transactions.Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.Supported Deli and Grocery departments with merchandising, product retrieval and customer service needs.Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Assisted customers by answering questions and fulfilling requests. Quickly and accurately counted drawers at start and end of each shift. Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.Answered questions about store policies and addressed customer concerns.Increased sales by offering advice on purchases and promoting additional products.Resolved customer inquiries and concerns with professionalism, empathy, and effective communication skills.Improved overall store cleanliness by regularly wiping down surfaces, sanitizing equipment, and keeping floors clear of debris during shifts.D DExceeded performance expectations through consistent punctuality, attention to detail, and dedication to exceptional customer service.Ordered new supplies to keep Deli and Grocery areas ready for any business or customer requirement.Developed strong relationships with regular customers, fostering a sense of loyalty and trust in the store''s services and products. Welcomed customers and helped determine their needs. Stocked, tagged and displayed merchandise as required. Maintained current knowledge of store promotions and highlighted sales to customers.Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.Demonstrated strong knowledge of food handling procedures, maintaining high-quality standards for all prepared items.Made food according to standard recipes with requested changes for customer satisfaction.Managed perishable inventory efficiently by rotating stock regularly according to expiration dates and seasonal demands to minimize spoilage rates.Listened carefully to customer instructions and prepared orders according to those preferences.Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.Calculated total items needed to assemble party trays and placed orders for inventory.Implemented creative merchandising strategies to attractively showcase deli products, driving sales growth.Supported cross-training initiatives within the store by assisting in other departments as needed during peak times or staff shortages.Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.Enhanced customer satisfaction by providing efficient and friendly service at the deli counter.Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.Listened to customer requests and suggested additional menu items as appropriate to upsell products. Opened new inventory and rotated stock by dates to maintain freshness. Prepared custom sandwich orders for customers, resulting in an increase of repeat business.Maintained clean, trash-free workspaces to maximize productivity and safety. Restocked supplies and prepared additional ingredients during downtime for expected busy periods.Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness. Prepared salads, soups and sandwiches for customers. Worked flexible schedule and extra shifts to meet business needs. CASHIER 04/2012 to 04/2013Sears Department Store LaVale, MDGreeted customers entering store and responded promptly to customer needs. Welcomed customers and helped determine their needs. Worked flexible schedule and extra shifts to meet business needs. Operated cash register for cash, check, and credit card transactions with excellent accuracy levels. Built relationships with customers to encourage repeat business. Helped customers complete purchases, locate items, and join reward programs. Assisted customers with returns, refunds and resolving transaction issues. Stocked, tagged and displayed merchandise as required. Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.Resolved customer complaints professionally, leading to improved customer relations and loyalty.Answered questions about store policies and addressed customer concerns.Enhanced customer satisfaction by providing efficient and accurate cash transactions.Addressed customer needs and made product recommendations to increase sales.Provided backup support for other departments when needed, showcasing versatility within the retail environment.Promoted store promotions and incentive programs to increase overall sales revenue.Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.Enhanced shopping experience, provided product information and location assistance.Supported marketing initiatives by setting up and maintaining promotional displays.Increased sales of promotional items by informing customers about current offers.Reduced processing errors by meticulously following transaction procedures.Managed cash drawer accurately, ensuring all transactions balanced at end of day.Strengthened team morale and cooperation by assisting coworkers during peak hours. Handled cash with high accuracy and took care to check bills for fraud. DELI CLERK 05/2009 to 03/2012B & B Deli and Market Hyndman, PA Greeted customers at counter to fulfill requests and answer questions. Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.Restocked supplies and prepared additional ingredients during downtime for expected busy periods.Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.Maintained clean, trash-free workspaces to maximize productivity and safety.Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.Provided an enjoyable shopping experience for customers by engaging in friendly conversations while efficiently preparing their orders.Developed strong rapport with customers by offering personalized service, answering questions, and making recommendations based on preferences.Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.Contributed to positive team dynamics through effective communication skills and a collaborative problem-solving approach.Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.Enhanced product presentation by arranging visually appealing displays and regularly rotating items to ensure freshness.Made food according to standard recipes with requested changes for customer satisfaction.Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.Delivered exemplary customer service to guests, even in peak business periods to promote retention. Listened to customer requests and suggested additional menu items as appropriate to upsell products. Learned other teammates' work tasks to train as backup. Demonstrated versatility in handling various responsibilities such as cashier duties or stocking shelves during peak hours or staff shortages.Operated cash register to manage cash and credit card transactions, providing receipts for proof of transaction.Supported store success through participation in inventory audits and suggesting improvements for deli department operations.Conducted regular price checks to stay competitive, adjusting as necessary to meet market demands. Trained new deli clerks, enhancing team's efficiency and service quality. EDUCATION Associate of Arts Business 10/2016University of Phoenix, Tempe, AZHigh School Diploma 06/2008Everett High School, Everett, PAADDITIONALINFORMATIONA few clarifications for my resume:My recent/current job underwent an Ownership / Name change over the last year. It went from B&B Deli and Market to Hyndman DeliDuring the time of 2013 to 2017 I was on maternity leave and remained at home as a Mother / Housewife until I was able to return to the work force. |
