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Click here or scroll down to respond to this candidateCandidate's Name
Visa Status Green CardJira/Confluence/Atlassian AdminAtlassian Certified ACP-Street Address , ACP-610, ACP-120Email ID: EMAIL AVAILABLEContact No.: PHONE NUMBER AVAILABLELinkedIn ID: https://LINKEDIN LINK AVAILABLESUMMARY:Around 7 years experience in Configuration Management, Build and Release Management using JIRA and Windows environment, GIT, CVS, Subversion, TFS, IBM Rational Clear Case.Experience in Groovy Scripting.Contributed for daily build processes, including monitoring builds, break/fix management, issue tracking (JIRA), and identifying and resolving a wide variety of build-related issues for different products and versions.Administered and managed Bitbucket repositories, ensuring seamless integration with other Atlassian tools such as Jira and Confluence.Strong knowledge on system administration, configuration, and customization of Atlassian toolsExperience on upgrading Atlassian products like confluence, JIRA, and bamboo.Research, install, and maintain new and existing add-ons (plug-ins)Create Customized Dashboards for Teams.Created Projects, Workflows, Custom Fields, Notification Scheme, Permission Scheme, Screens schemes and Issue Type Schemes within JIRA.Provided technical support and troubleshooting for Jira Service Management users, resolving issues efficiently and enhancing user satisfaction.Capable of keeping Track of Issues & Requests and ensure proper follow-up to closure.Working on Jira Agile Boards and configured swim lanes.Created JQL Filters and shared with teams and used them on gadgets.Experienced in Creating Stories and Reports in JIRA using Easy BI Plugin.Worked on Confluence, Bamboo, Stash/BitbucketCoordinating and tracking all projects for seamless releases using Project Management System JIRA Source Code Management System SVN and Document Management System SharePointExperience with Jira 6.x and 7.x environmentsExtensively worked in Scrum environment with active involvement in daily meetings.Test applications in Agile and Waterfall development process.Actively participated in Scrum meetings, reviews, and developed test scenarios.Complete Application Lifecycle Management for Atlassian Software Tools which comprise mainly of Confluence which is for project collaboration and JIRA which is for issue tracking and other code review and repository management tools.Worked on JIRA Agile projects like Creating Scrum/Kanban boards, configured columns, Filters and Reports for Sprints.Designed, built, and managed techniques for deploying specific automated builds to isolated development and built assurance environments.Experience with Atlassian JIRA installation, administration, and maintenance.Administration and management of Atlassian tool suites, (installation, deployment, configuration, migration, upgrade, patching, provisioning, server management etc.).JIRA Configuration Management.Supports the integration of existing and new applications within the current infrastructure, including but not limited to: Confluence, Bit Bucket, Bamboo,Configure and/or manage bilateral integration between applications and platforms.Created SCM Process, policies, procedures, and Release Notes to follow Development and allow QA teams to Release or Deploy highest quality product for the enterprise.Manage and Configure Various Atlassian Tools like JIRA, Green hopper, Confluence, Crowd, Stash, and Fisheye for Agile development in the organization.Hands-on experience to SCRUM Agile model, XP Practices like Pair Programming and Test-Driven Development (TDD).Extensively used Jenkins for continuous integration to setup the nightly builds and for deploying artifacts into corporate archive repository.Experience with JIRA Upgrade with minimal down time.Good analytical, problem solving, communication skills and can work either independently with little or no supervision or as a member of a team.Excellent communications skills, management skills and technical documentation skills.Education:Bachelors in Computer/Information Technology Administration and Management from KL University, India (2015).Masters Degree in Computer Science from Monroe College, NY (2018).Certifications:ACP - 100 Atlassian Certified Jira Administrator for Data Center certificateACP - 610 Managing Jira Projects for Data CenterACP - 120 Jira Administration for CloudProfessional Experience:Leidos, MD Aug 2021 Till DateRole: Jira Admin / Atlassian Suite AdminResponsibilities:Created Jira Projects as per cisco standards with specific schemes as per the teams requirement.Provide ongoing support for Jira/confluence users.Configure Bitbucket settings and permissions, optimizing user access and security protocols to maintain project integrity.Administer and manage Jira Service Management (JSM), overseeing the day-to-day operations and ensuring optimal performance of the platform.Provide technical support and troubleshooting for Bitbucket users, addressing queries and resolving issues .Setup Dashboards, build Filters using JQL and subscribe to receive notifications/Alerts.Developed automated solutions using API calls to streamline workflows in Jira and Confluence.Provide user training on Jira/Confluence and onboard new teams.Installed and upgraded Jira in production to keep up to date.Installed and managed plugins for Jira in production environmentCustomized workflows and associated to the projects as per the teams requirement.Created JIRA projects, templates, workflows, screens, fields, and other administrative activitiesMonitor Jira logs when performing migrations, troubleshooting users/system issues.Work extensively on regular remedy tickets and resolve.Manage Bitbucket updates and upgrades, ensuring the latest features and security patches were consistently applied.Created new, modified Notification Schemes to notify only the concerned team member or business partner.Installation of Fisheye, Crucible and Train users on Atlassian tools for regular usage.Managed and documented API calls for seamless integration between Jira, Confluence, and other systems.Document required operations such as bulk update, add users into project roles for users.setup Tempo time sheets such that engineers can log work such that management could gain better transparency and accurate insight across various teams.Created Jira Projects as per cisco standards with specific schemes as per the teams requirement.Provide ongoing support for Jira users.Implement automation scripts for Bitbucket, enhancing efficiency in repository management and reducing manual intervention.Setup Dashboards build Filters using JQL and subscribe to receive notifications/Alerts.Provide user training on Jira/Confluence and onboard new teams.Installed and upgraded Jira in production to keep up to date.Installed and managed plugins for Jira in production environmentCustomized workflows and associated to the projects as per the teams requirement.Created JIRA projects, templates, workflows, screens, fields, and other administrative activitiesMonitor Jira logs when performing migrations, troubleshooting users/system issues.Work extensively on regular remedy tickets and resolve.Cisco, NC Nov 2018 Jun 2021Role: Jira admin, Atlassian Suite Admin/ DeveloperResponsibilities:Monitored and maintained Bitbucket server performance, identifying and resolving issues promptly to ensure minimal downtime.Migrated projects from Jira cloud to Jira Server.Experience on Groovy and Python Scripting.Document for all the new enhancements and features applied to the Jira instance.Create users, groups as part of daily incoming tickets via helpdesk from end users.Evaluate third party plugins such as outlook integration for Jira, SU for Jira.backup and restore Jira to sync the test instance with production.Build complex workflows with required steps, outgoing transitions. Add appropriate validators, Post Functions and Conditions as per the users requirement.Implemented automation rules in Jira Service Management, streamlining ticket handling processes and reducing manual workload.Utilized API calls to extract and analyze data from Atlassian products for detailed reporting.Setup screens with project specific fields, that could help users to create issues with appropriate inputs.Installing and configuring Portfolio for Jira for resource allocation, Plan the teamwork and track the progress.Creating Plans for Projects, Teams and Boards. Generate Reports to provide accurate estimates of the Teams progress. Configure portfolio permissions.Help users to understand structure. Since Structure helps in defining the hierarchy of the stories or issues in various levels.Customized Bitbucket workflows, facilitating streamlined code reviews and improved collaboration among development teams.Created Cloning and copy projects and issues.Created Custom workflows, custom screens and custom fields on Jira.Coordinated and respond to support requests.Designed and implemented custom workflows, fields, permission schemes, post functions, etc.Managed and updated software and licenses.Installed, configured, tested, and managed plug-ins.Provided configuration and administrative support of self-hosted (server) JIRA and Confluence.Migrated Jira across environments and worked on Jira database dumps.Experienced in performing Atlassian installations and migrations and gained skills to schedule backups Integration.Created JIRA projects, templates, workflows, screens, fields and other administrative activities.Created a step-by-step guide to create a project in JIRA.Extensively worked on UNIX Editor Commands to edit the logs.Install and configure structure add-on for confluence and pull the view in confluence. Add various fields on the grid to know the progress of that level.Experience on Portfolio, Big Picture, Tempo, JEMH, JSU and other plugins.Bank of America, NC Feb 2017 Oct 2018Role: Atlassian Suite Admin/ DeveloperResponsibilities:Hands on experience on Jira 6.x and Jira 7.x.Experience on Groovy and Python Scripting.Created Jira projects using the default, shared configurations as per users requirement.Create Confluence spaces and Train users on Macros and setting up pages for Documentation.Migration from version one to Jira using csv import.Help users in creating filters, Dashboards.Deployed Atlassian products and associated programs.Linux Administration and Maintenance for various OS distributions, Open-source tools [Apache, MySQL, Mail sever], Software Development tools setups.Customized both JIRA and Confluence to integrate into the pre-existing systems with an eye towards making the programs extensions of their systems, and not hindrances to their systems.Created Custom workflows, custom screens, and custom fields on Jira.Created users on Active Directory, synched the users on Jira and assigned groups and spaces.Created events, email notification schemes and assigned project roles on Jira.Worked on confluence- Assigned user personal space and aided in using Confluence.Worked on Bamboo- Build triggers and Build dependencies.Installed various Jira plugins such as Jira client, Jira importer plugin, Jira Charting Plugin, the connector for Microsoft project and Jira Misc. Custom fieldsMonitored and maintained Jira Service Management performance, proactively identifying and resolving issues to ensure uninterrupted service.Migrated Jira across environments and worked on Jira database dumps.Worked on Jira Cloud as part of evaluation.meet with every team, gather requirements to design complex workflows.Created new, modified Notification Schemes to notify only the concerned team member or business partner.Installation of Fisheye, Crucible and Train users on Atlassian tools for regular usage.Document required operations such as bulk update, add users into project roles for users.setup Tempo time sheets such that engineers can log work such that management could gain better transparency and accurate insight across various teams.Investigate and setup tempo for the management to know the individuals workload.Generate custom reports to review the logged work, time sheets also to manage time spent on customer pro-jects.Setup timer in users dashboard to keep track of the time spent on specific issues in an effective manner. |
