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Title Front Desk Mental Health
Target Location US-OH-Cleveland
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Candidate's Name
Addiction and Mental Health Housing Coordinator, Maintenance Tech, Hotel Auditand Front Desk manger, Hospitality and Service Industry General Logistics Manager- Bachelors Degree in Machining and Manufacturing, Certification in CNC Machine Programming Setup/ Operator, Professional Entertainer and Trivia Game Show Host DJ / MC Service Industry Entertainment SpecialistCleveland, OH Street Address
EMAIL AVAILABLEPHONE NUMBER AVAILABLEHello, I look forward to joining your team and making myself an integral asset to your companies infrastructure. I take direction and constructive criticism extremely well. My work ethic is top notch and I intend to bring my positive mindset, fine tuned well rounded communication skills, pro-sociable attitude, and industry knowledge to strengthen your team. As an addition to your staff, we will grow your client base and bring more revenue generating energy and ideas to the table. I intend to make myself an asset for profit generating sales, while maintaining the highest marks above your company and industry. My best is the least I can do.Willing to relocate: AnywhereAuthorized to work in the US for any employerWork ExperienceHousing CoordinatorTal Behavioral Health and Addiction Treatment-Beachwood, OH March 2024 to August 2024 Ensured state and federal protocols were adhered to. Maintained high level safety protocols while ensuring the integrity and accountability of clients and the company stayed intact. Through personal experience with mental health and addiction, I do by to instill the hard life lessons. With positive mindset, communication, commitment, along with disciplined actions, I left the people and the company in a better place then they were, prior to my employment. Front Desk/ Audit positionRadisson Hotel Group-North Olmsted, OHNovember 2021 to December 2023Audit position and Front desk. Work horse attitude, I come in WHENEVER asked, computer literate, understanding the daily accounting procedures, make sure turn of day happens without issue. If issues arise promptly notify my supervisor. Reaffirming guest relations in order to build on continuous guest repor.Private Residential Leasing AgentConfidential Privately-Held Company-Cleveland, OHJune 2017 to February 2023Started as a assistant leasing agent to learn the ropes and contracts. Hands on experience and firsthand knowledge of housing laws and the eviction processes. Well rehearsed in Landlord / Tenant laws. Knowledgeable in LOW-COST Apartment, Condominiums, Commercial, and ALL RESIDENTIAL maintenance duties and problem solving skills.Customer Service RepresentativeH&R Block-Cleveland, OHJuly 2017 to June 2021 I was the call center General Manager. Handled new hire training. New hire paperwork Discharge paperwork Build customer repor training. Voice and emotional control Training Implementation of product specs. Positive mindset for Positive results classes and training. Clerical and typing knowledge base.Owner/ManagerACE Entertainment-North Olmsted, OHApril 2016 to January 2019Owned and Operated a small Private Party Entertainment Business and Dj Company. With 9 shows a week. I worked everyday for 2 to 7 hrs. I charged $75-$200 a hour. I brought the best trivia shows, private parties, club shows that the Dj and Mc world has to offer. Operations ManagerKidd Productions-Lakewood, OHFebruary 2011 to June 2016I was the operations mgr. of a Entertainment Co. that had of staff of 15 to 20 entertainers. Running a schedule of up to 90 shows a week, not including private parties and weddings. Hiring and firing, as well as equipment mgr we're a few of my duties. As well as training and daily operations in order to keep the company above and beyond industry standards.EducationAssociate's degree in Manufacturing EngineeringCuyahoga Community College - Cleveland, OHMarch 2006 to August 2009Bachelor's degree in Accounting Business Mgmt.Cuyahoga Community College District - Cleveland, OH March 2004 to January 2009High school diploma or GEDSkills Mechanical Engineering Programmable Logic Controllers Hotel Management (5 years) Manufacturing Product Development Negotiation (9 years) Project management (6 years) Communication skills (10+ years) Assistant manager experience (4 years) Hotel experience (4 years) Electrical Experience AutoCAD CAD Budgeting (7 years) Computer Networking Research & Development Guest Services (8 years) Mechanical Design CNC (6 years) Quality Assurance Mechanical Knowledge Leadership (8 years) Restaurant experience (10+ years) Conflict management (10+ years) Sales Management (5 years) Restaurant management (8 years) Revenue management (7 years) Microsoft Word Computer skills Typing (10+ years) Management (8 years) Customer service (5 years) Customer support (5 years) Customer retention (5 years) Direct support (5 years) Sales support (5 years) Military Hospitality (10+ years) Cost control Hospitality management Phone etiquette Night audit Front desk Guest relations Multi-line phone systems (3 years) Property leasing (4 years) Behavioral HealthCertifications and LicensesHotel Mgr. And Audit Pos. at LaQuinta Suites.June 2019 to July 2021Maintenance apprenticeship and Overnight Audit position and Hotel Hospitality Guest services mgr. Additional InformationWhile getting my Bachelors Degree in Business Management and my CNC machinist certification, I co- built a Successful Entertainment Company. After stepping down as Gen. Manager of Kidd Productions, I created my own successful small business Entertainment Co. called Ace Entertainment. As Ace Ent. was growing I was working at LaQuinta Suites as a night auditor and asst. Manager position. While running a 13 person staff, I was able to gain priceless extensive on-the-job experience in the Hospitality and service Industries. Recently I have been working part-time at a small Family Owned Residential Leasing Agency and wore many hats during my Handyman and Maintenance Man crash course in Landlord/Tenant Leasing Contractual Law and Procedures. I was extremely lucky to learn by hands on training in technically  my personal time. Time Management was expeditiously learned as well, in-between show times, schooling, and collections duties. I started working part-time in the Customer Service industry at Dial-America and eventually H&R Block in their customer service dept. What I enjoyed most about customer service is i could be one on one with the customer and be the person that made their day when i save them time, money, and/or trouble. When they get excited that i taught them and they learned something new, Thats what makes it all worth it. The sales commissions in my paychecks help too. I am team oriented and thrive best in mid to high level stress environments. I have the ability to seamlessly transition high tension situations to zero tension situations. Adding me to your team will boost productivity, client relations, and generate more revenue. Saving money is the same as making money. I look forward to speaking to you further about the position.Candidate's Name 

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